itcsales.co.uk Opiniones 

2779
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent company. I purchased a replacement power adapter for a fairly old Dell Precision laptop. Unfortunately the power adapter was faulty - these things can happen, the important thing is how the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast and efficient service, always buying our PC upgrades from ITC at good prices and really good quality refurbished and ex demo models. Have used ITC for many years now without any problems, for our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been buying from ITC for many years and they have never let me down by their service or the quality of their product. Would recommend to anyone.

Valorada con 5 estrellas sobre 5

Have recently bought a refurbished Dell Latitude gold grade laptop and am delighted with everything about it (condition,price,service,packaging,etc). Everything arrived as described on website and ITC... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de informática
  2. también en la categoría
  3. Fabricante de hardware para ordenadores
  4. Tienda de computadoras usadas
  5. Tienda de ordenadores y accesorios

Escrito por la empresa

ITC Sales are the UK's number 1 & largest direct supplier of IT clearance. We supply new, factory second and refurbished systems, laptops, monitors, servers and replacement parts. We are certified Dell Gold Partner and partners with HP, Lenovo and Acer. We pride ourself on supplying excellent products at unbelievable prices with backup of excellent customer service.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2779)

80 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service + delivery

Used a few times now and fantastic service with quick delivery each time. Thanks!

18 de junio de 2025
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Respuesta de itcsales.co.uk

Hi Stuart

Many thanks for your continued business, it is very much appreciated.

Kind regards

ITC Sales

Valorada con 5 estrellas sobre 5

Super fast delivery and great customer…

Super fast delivery and great customer support. All screens received as expected and are functional. Highly recommended

4 de junio de 2025
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Respuesta de itcsales.co.uk

Hi

Many thanks for your order and 5 star review.

Kind regards

ITC Sales

Valorada con 5 estrellas sobre 5

Quick service and products as advertised

The monitor I ordered was exactly as expected and delivered soon than was planned. I would use itcsales again.

5 de junio de 2025
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Respuesta de itcsales.co.uk

Hi Roy

Many thanks for your order and 5 star review.

Kind regards

ITC Sales

Valorada con 5 estrellas sobre 5

Great Experience!

I ordered a certified refurbished Dell 8K monitor, thankfully at a third of the retail price. I've been using it for a while now and as far as I'm concerned it's like I bought it new. The product description on the ITC website was very clear about the graphics card requirements, as they are specific for this monitor. The product arrived next working day before 12pm (an available delivery option at checkout) and was delivered in the original Dell box. ITC also supplied instructions about how to activate the 3 year Dell warranty. All-in-all a great buying experience.

27 de mayo de 2025
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Respuesta de itcsales.co.uk

Hi Alan

Many thanks for your order and 5 star review. Great to hear you are happy with the monitor purchase and the service we have provided.

If we can help again please just let us know.

Kind regards

Sean

ITC Sales

Valorada con 5 estrellas sobre 5

Very quick and responsive and you would…

Very quick and responsive and you would not be able to really tell if the device is refurbished. Excellent and prompt service and smooth delivery. Thank you!!

27 de mayo de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi David

Many thanks for your 5 star review and great to hear you are happy with the product ordered and service provided.

Kind regards

Sean

ITC Sales

Valorada con 1 estrellas sobre 5

Don't believe everything you read - it seems!

Unfortunately my expensive monitor was delivered with a fault. ITC didnt have a replacement and said I need to contact the manufacturer as it came with a 3yr warranty. Unfortunately the manufacturer flat out refused and said it was ITC's problem. So monitor returned, no refund as of yet and not a great engagement with ITC post sale.

27 de mayo de 2025
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Respuesta de itcsales.co.uk

Many thanks for your review and apologise for the experience you have received.

I have read through your order and the support ticket you logged with us.

I can see initially after receiving the faulty monitor we offered 2 options, either to speak to Dell directly with your 3 Year Onsite Warranty or we could offer to exchange the unit. Unfortunately by the time you replied we had sold out of this model so an exchange wasn't possible and after you spoke to Dell they referred you back to us which is incorrect by Dell.

Therefore we offered to collect the unit and to refund in full, the unit was collected by Parcelforce and we received it today 10th June @ 15:42 just before we received your review.

Your full refund has been processed and will take 3 - 5 working days to show on your account depending of which bank you are using. Unfortunately we are not able to process a refund until we have received the item.

Whilst we understand your frustration we do feel that we have acted swiftly and resolved the issue promptly.

Kind regards

Sean

Customer Services

Valorada con 5 estrellas sobre 5

Human interaction a big plus!!

Prompt handling. Being able to actually talk to them - a big plus for me! Cost effective, and many other choices available to save further money. Efficient delivery.

20 de mayo de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Bryan

Many thanks for taking the time to leave us a 5 star review, it is very much appreciated.

Regards

ITC Sales

Valorada con 5 estrellas sobre 5

Great experience from start to finish.

Came across ITC Sales during my hunt for a specific Dell monitor. After reading some reviews reassuring me that they are good to deal with, I ordered the monitor which came promptly via DPD. I have been using it for 5 months now with no issues. I would definitely use them again.

3 de enero de 2025
Opinión espontánea
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Respuesta de itcsales.co.uk

Hi

Thank you for your order and 5 star review. Great to hear you are happy with your monitor purchase.

Kind regards

ITC Sales

Valorada con 5 estrellas sobre 5

Direct and friendly advice

I needed to return the product and the ITC contacts were just as helpful as if it was a big ticket sale instead. Professional and helpful.
Will use again

25 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Gavin

Many thanks for you 5 star review.

Kind regards

Customer Services

Valorada con 5 estrellas sobre 5

No problem

Prompt delivery as usual. Monitor is perfect.

8 de mayo de 2025
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Respuesta de itcsales.co.uk

Hi Paul

Many thanks for your order and 5 star review.

Kind regards

ITC Sales

Valorada con 5 estrellas sobre 5

Easy shopping experience

Easy shopping experience. I ordered the wrong battery so had to send it back. The process was simple and my refund was done in a timely fashion. I would definitely use again. Thanks guys.

1 de mayo de 2025
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Respuesta de itcsales.co.uk

Hi Tom

Many thanks for your 5 star review, it is much appreciated.

Regards

ITC Sales

Valorada con 5 estrellas sobre 5

The headphones I ordered arrived in the…

The headphones I ordered arrived in the expected time and in excellent condition. I’m really pleased with the service quality and especially the value of the product, I will definitely be returning

28 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Paul

Many thanks for your order and 5 star review, it is much appreciated.

Kind regards

Customer Services
ITC Sales

Valorada con 5 estrellas sobre 5

Right product

Right product, good price, Royal Mail delivery not quite as good...

25 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Peter

Many thanks for your order and 5 star review, it is much appreciated.

Kind regards

Customer Services
ITC Sales

Valorada con 5 estrellas sobre 5

Great, I recommend!

Really good computer monitor. I didn't buy a brand new one (as was cheaper) but I would have never known it wasn't brand new. Quick delivery too, will be buying from here again and recommending other to too. Thank you!

22 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Heidi

Many thanks for your order and 5 star review, it is much appreciated.

Kind regards

Customer Services
ITC Sales

Valorada con 5 estrellas sobre 5

Refurbished Laptop

Not my first purchase. Easy to order, prompt delivery.

25 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi Bill

Many thanks for your order and 5 star review, it is much appreciated.

Kind regards

Customer Services
ITC Sales

Valorada con 5 estrellas sobre 5

Product was exactly as advertised and…

Product was exactly as advertised and delivered as agreed. With a link to support for any issues.

14 de abril de 2025
Logotipo de itcsales.co.uk

Respuesta de itcsales.co.uk

Hi George

Many thanks for your Microsoft Surface Pro 7 order and also for the 5 star review.

Kind regards

Sean

ITC Sales

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