Have purchased from J5 many times, products are always great quality and delivery is low cost and always in good time. We have had one batch if tshirts that didn't have such hugh quality printing, but... Ver más
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Consulta las opiniones de los clientes
Just received my first order from J5Fashion, all I can say is WOW! The quality of clothing is great, Ordered early hours of Friday morning and received parcel midday Monday and the customer servic... Ver más
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I have ordered 2 times from J5 Fashion. Mens Clothing & Women's Shoes the quality is good. My customers really loved the items. Dispatch was fast although due COVID-19 and the new Brexit regulations s... Ver más
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I've been a regular customer of J5 Fashion for over 8 years now since starting out my clothing boutique - I purchased weekly. Great service, the best quality in products with a ride range of new up t... Ver más
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Información sobre la empresa
Escrito por la empresa
J5Fashion has been leading B2B Manchester’s (UK) wholesale fashion industry since 2007, selling both men’s and women’s clothing including plus size options. With over 20 years industry experience.
Información de contacto
132 Broughton Street , M88AN, Manchester , Reino Unido
- support@j5fashion.com
- www.j5fashion.com
4,8
Excelente
298 opiniones
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Fast delivery great products
5 de marzo de 2021
Respuesta de J5Fashion
Hi Mia,
Thanks a million for providing us with the review.
We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.
Regards,
J5FASHION TEAM
Quick delivery no problems clothes were
Quick delivery no problems clothes were excellent material and quality and true to size will deffo be using again
2 de marzo de 2021
Respuesta de J5Fashion
Hi Abbie,
Thanks a million for providing us with the review.
We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.
Regards,
J5FASHION TEAM
good quality quick delivery
1 de marzo de 2021
Respuesta de J5Fashion
Hi Rosemary,
Thanks a million for providing us with the review.
We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.
Regards,
J5FASHION TEAM
Respuesta de J5Fashion
Hi Zaneta
Thanks a million for providing us with your review.
We are glad to hear that you had an amazing experience. Please advise if there's anything we can do to make your experience even better.
Regards.
J5FASHION
Fast delivery great service
8 de febrero de 2021
Respuesta de J5Fashion
Hi Suzzane.
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations. You can senf your suggestion at support@j5fashion.com.
Regards,
J5FASHION
I have had a good experience with j5…
I have had a good experience with j5 fashion so far however I think they could be more supportive with returns. They don’t make it simple or easy and only give you 7 days.
6 de febrero de 2021
Respuesta de J5Fashion
Hi Mrs Williamson,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and we are going to forward your suggestions to our admin.
Regards,
J5FASHION
Honest review
I have ordered 2 times from J5 Fashion. Mens Clothing & Women's Shoes the quality is good. My customers really loved the items. Dispatch was fast although due COVID-19 and the new Brexit regulations shipping to Belguim was very bad and delayed that's something they couldn't have helped. I appreciate it that the also took they time to contact the logistics company for the avancement of my parcel. I really hope the shipping will get better with time cause I will definitely order again.
6 de febrero de 2021
Opinión espontánea
Respuesta de J5Fashion
Hi Laetitia,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations. We are trying our best to make the transit period to Europe as swift as we can under the new regualtions.
Regards,
J5FASHION
Excellent quality clothing and arrive…
Excellent quality clothing and arrive quickly
4 de febrero de 2021
Respuesta de J5Fashion
Hi Sam,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com
Regards
J5FASHION
The plus size stock is NOT plus size
The plus size stock is NOT plus size, size 24-26 barely fitted a customer who is a size 18 , stuck with stock that’s no good in my boutique
4 de febrero de 2021
Respuesta de J5Fashion
Hi,
Thank you very much for your feedback. Our products are as per the standard UK size spec. We would request you to please contact our supports team on support@j5fashion.com.
I hope this helps.
Regards,
J5FASHION
My customer love the fabric
3 de febrero de 2021
Respuesta de J5Fashion
Hi Jasmine.
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com
Regards
J5FASHION
Respuesta de J5Fashion
Hi Kathryn ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com
Regards
J5FASHION
Fast delivery perfect items thank you x
19 de enero de 2021
Respuesta de J5Fashion
Hi,
Thank you very much for your feedback! We're happy to know that you were pleased with our service. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Regards,
J5FASHION
first order from these guys
first order from these guys
was speedy from start to finish and stocks fantastic. defo be back xxx
18 de enero de 2021
Opinión espontánea
Respuesta de J5Fashion
Hi Lisa
Thanks for providing us with the review.
We are glad you had a lovely experience. Please advise if there's anything else we can do to make your experience even better.
Regards,
J5FASHION
Received my order so quick
Received my order so quick, clothes were lovely and good quality.
15 de enero de 2021
Respuesta de J5Fashion
Hi Denise
Thanks for reaching out.
We are glad to hear you have loved us and would like to hear if there's anything we can do to make your experience even better.
Regards,
J5FASHION
The Parcel came quick but there was a…
The Parcel came quick but there was a hole in one of the left pockets plus I thought the material would have been slightly better.
12 de enero de 2021
Respuesta de J5Fashion
Hi,
Thanks for providing us with your review.
We are glad that you are happy with the shipment time frame and coming on the material the expectations vary as per customer to customer.
However, we have been supplying with up to standard quality.
Regards
J5FASHION
I’m very happy with this company very…
I’m very happy with this company very friendly and helpful and amazing clothes I’ll recommend to anyone
18 de diciembre de 2020
Opinión espontánea
Respuesta de J5Fashion
Hi Denada
Thanks for provding us with review
We are glad that you have loved your experience and please advise if there's anything we can do to make your experience even better.
Regards.
J5FASHION
Overall satisfyied
The delivery was spot on but when I opened the parcels, the majority of the shoe boxes were damaged,so now I need to buy new boxes to put the shoes in for my customers
10 de diciembre de 2020
Respuesta de J5Fashion
Hi Adina
Thanks for reaching out.
We are glad you are happy with your delivery.
Coming on the mix colour packs, the team can only ship the available colours. Unless you have a colour specification request which can be put through in the comment section while placing the order.
I hope the above will help in your future orders.
Regards
J5FASHION
ood customer
CUSTOMER SERVICE Kevin the company shipped the merchandise on time. They were always in touch with me Good customer service
8 de diciembre de 2020
Respuesta de J5Fashion
Hi Kevin
Thanks a million for providing us with the review.
We are glad you have enjoyed your experience so far. Please advise if there's anything we can do to make your experience even better.
Regards,
J5FASHION
DO NOT ORDER FROM THIS COMPANY
This company is a complete scam, they make money by only part refunding their customers even when the reason for refunding is a fault of their own. I made two separate orders, after realising the sizing of the first order was not as advertised (should have been 10,12,14,16 but arrived as M, L, XL, XXL and the M was equivalent to a size 6) I tried to cancel my second order within hours of placing it which they conveniently said was not possible. I therefore had to wait for the second unwanted order to arrive, pay return postage twice, then tried to communicate with them via email regarding these orders and received ‘automated’ responses and a part refund for both orders. This is despite seeing for myself that they have previously stated on Trust Pilot if a refund is due to a fault of the company’s you will get your full money back, clearly this response is just to try and redeem themselves when receiving negative reviews. DO NOT ORDER FROM THIS COMPANY.
As per the response: if this is an invalid reason for returning I'm not sure what this company class as a valid reason, false advertising is against trading standards. Of course I didn’t accept the default refund of store credit as I would never knowingly order from a dishonest company, that would be foolish. Customer service is the key to a successful business, work on this and you won’t find yourselves having to spend time writing deflective responses to negative reviews on Trust Pilot.
6 de diciembre de 2020
Opinión espontánea
Respuesta de J5Fashion
Hi Ebony
Thanks for reaching out.
We have looked into this and the sizes shipped to you and are being shipped to all our other customersa are true to the UK sizes.
We have had offered you the full store credit and have processed the refund as per the return policy as the reason to return has been found invalid.
We have happy customers who have bought the same products and it's our bestseller.
I hope it clears.
Regards
J5Fashion.
Respuesta de J5Fashion
Hi Emma
Thanks a million for providing us with a review.
We are glad that you have enjoyed your purchase with us. Please advise if there's anything we can do to make your experience even better.
Regards,
J5FASHION
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