(Now Stratstone Select in Bracknell). From the minute you walk in, you know this is a highly professional, grown-up modern dealership. Spotlessly clean, polite and professional staff and high calibre... Ver más
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Consulta las opiniones de los clientes
Friendly welcome, coffee supplied, complimentary view of underside of vehicle, broken exhaust clamp, oil around sump, side repeater cracked, but overall a clean and tidy car. Loan car given. Phone... Ver más
La empresa ha respondido
Very poor service, reactive not proactive. This business is too big to care about individual customers. Had to chase them and start complaining to make them act. Unacceptable long waiting times for re... Ver más
La empresa ha respondido
Myself, my partner, our 10 month old and our dog were stuck 2hrs from home with a flat tyre, and none of the half a dozen tyre retailers in Shrewsbury had our size in stock. After being stranded for 4... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Concesionario Audi
- Taller de reparación de automóviles
- Concesionario BMW
- Mantenimiento y reparación de automóviles
- Concesionario Mercedes Benz
Sobre Jardine Motors Group
Escrito por la empresa
Get The Assistance And Support You Need
Whether you had a great experience with us, or perhaps something wasn’t quite right, we want to hear about it.
We Are Here to Help
Please do not hesitate to contact our Customer Service team directly at:
customerservices@jardinemotors.co.uk
or give us a call on 0800 0125 434
If you have any questions or concerns about our service level. We are confident that we will be able to help.
About Us
Jardine Motors Group represents 14 of the world’s most renowned car brands across more than 50 locations in the UK and employs over 2,700 colleagues. Our mission to be ‘the best motor retailer as judged by you’ lies at the heart of the business as we strive to deliver exceptional customer experiences.
New & Used Cars
The Jardine Motors portfolio comprises a range of luxury brands with dealerships located all over the country. We will offer all the information you need to support you with your vehicle purchase, including part-exchange quotes, finance options, and a virtual tour around your chosen vehicle. Our knowledgeable sales team will be on hand to support you every step of the way – from your initial inquiry to handing over your keys and beyond.
Servicing & Parts
Every Jardine Motors location is equipped with state-of-the-art diagnostic and repair equipment, ensuring that we can pinpoint any potential issues with your model.
When you return to any of our dealerships with your vehicle, we'll offer you a complimentary vehicle health check.
Información de contacto
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I am very disappointed with Rosie
I am very disappointed with Rosie, a Service advisor at Jardin Motors Slough. She called me and was very abrupt and rude. I told her I was not happy to be spoken to without listening to me first. I explained I wanted to wait in the showroom while work was being done to the vehicle. She said you can't. I will put the phone down.

Respuesta de Jardine Motors Group
Porsche Centre Cambridge
It was just amazing. The service and staff were so helpful all round and have no in hesitation in recommending the Porsche service.

Respuesta de Jardine Motors Group
I recently bought a brand new mini from…
I recently bought a brand new mini from Jardine. Really poor communications during the whole buying process. I've had the car a month now and not even a single post-sales follow up call.

Respuesta de Jardine Motors Group

Respuesta de Jardine Motors Group
Unprofessional Experience at Porsche Colchester
Awful experience
Our car was taken to Porsche Colchester due to a noise from the engine. After a week there, it hadnt even been looked at. Despite in excess of 10 phone calls, we were constantly avoided, no feedback, no calls back when requested. Finally we had enough and came and collected the car without them even looking at it. Arrived to find the car still with the tow hook on it, and filthy dirty. Porsche Colchester, you should be ashamed of yourselves, awful experience.

Respuesta de Jardine Motors Group
Bought a vehicle few issues than be…
Bought a vehicle few issues than be told 2 weeks later from sales manager "call roadside assistance" will be taking this further for sure

Respuesta de Jardine Motors Group
Bad experience - Turned around with great service
I previously left a bad review for Jardine (Tonbridge Jaguar). Its fair i now give a review for a good experience.
I had another visit to their show room while they did a recall on my car. I was also visiting as some trip had fallen of my I-Pace which is a common problem.
On this visit i am pleased to say that the experience was very good - whilst the trim was not covered by my warranty, they replaced it as a gesture of goodwill. The customer service when in the show room was very good, my car was sorted quickly and i was well looked after while i waited.

Respuesta de Jardine Motors Group

Respuesta de Jardine Motors Group
Les at Audi Tamworth is amazing
Les at Audi Tamworth is amazing , nothing is too much trouble for this guy , great communication from start to finish , if you are thinking about purchasing a car from Audi Tamworth … speak to Les in sales !

Respuesta de Jardine Motors Group
0 Stars Absolutely Rubbish
If I could give you 0 stars Alan Sheridan I would. I have tried to contact you numerous times and you never get back to me This problem has been going on since April still not had my car fixed by your team the part has never been ordered. Please see my review on 11th June. Just banging my head against a wall with Jardine Motor Group.

Respuesta de Jardine Motors Group
Craig was very helpful in getting me…
Craig was very helpful in getting me the correct colour car mats

Respuesta de Jardine Motors Group
Vehicle service
Very welcoming and smooth handover of my vehicle for a major service. A high standard of service and care provided by the staff .
.

Respuesta de Jardine Motors Group
10/10
Second time I've dealt with them and Second time I haven't been disappointed, top quality, great price and great service 10/10

Respuesta de Jardine Motors Group
Item arrived on time and the company…
Item arrived on time and the company kept me updated throughout the delivery process.

Respuesta de Jardine Motors Group

Respuesta de Jardine Motors Group
If I could leave a non star I would
If I could leave a non star I would - I am currently sat in the service waiting area of the dealership where most members of staff are making toast clanging plates and cups around eating pastries which I believe are for the customers - 2 lady’s sat on the phones one can’t stop yawning with an open mouth the other has treated me like an invisible person- I arrived at the service door and waited in the vehicle as advised I noticed 3 male members of staff casually having a cigarette I believe which isn’t a good look I felt they was making fun as I have an older evoque model which again isn’t very professional I could be wrong but timing made it appear that way to me!
Waited a few minutes then another much newer range rover arrived at the other door!
I observed staff moving vehicles around and thought they would call me inside and to my shock they didn’t even look at me and waved the other gentleman inside - but the guy actually waved me to do in first like etiquette he understood how first come first serve policy works but not the staff is it a case of treat the wealthier looking customer better ??
Since waiting in the service area he has had 2 sales members approach him shake hands give him the time of day and I’ve been pretty much blanked walked past and not acknowledged
If I could be made to feel anymore less important or not valued it wouldn’t take much

Respuesta de Jardine Motors Group
5* Customer Service
My 5* review is due to the excellent customer service I received at the BMW parts desk.
I was served by the BMW assistant (Mark) who was very courteous, polite, knowledgeable and extremely helpful regarding the parts I required for my vehicle plus the follow up queries I had.
Mark also arranged for an apprentice (Max) to fit new number plates to my vehicle.
I believe that both Mark & Max are a credit to the Jardine Motors Group based at Milton Keynes.

Respuesta de Jardine Motors Group
Terrible service
Terrible service. 8 months for a basic warranty claim from day one of delivery . No phone call back each time they say they will call back. Doug and Simon both fail to call back, Doug being the manager and Simon I believe to be supervisor . Evasive answers re: warranty claim. I would avoid this place like the plague . Very disappointed with the service and treatment of customers . Warranty claim was made on day of delivery and still 8 months later i am waiting. Damage to front of car which was not there when purchased.

Respuesta de Jardine Motors Group

Respuesta de Jardine Motors Group
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