JD Lighting - Browns Plains Opiniones 26

TrustScore: 4.5 sobre 5

4,3

18 Commerce Drive, 4118 Browns Plains, Queensland, AU


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I understand waiting a few weeks for one item that was on back order, but when I rang up twice for a status on my delivery, I was told someone would get back to me. Nothing both times > I had to... Ver más

Valorada con 5 estrellas sobre 5

The service in store was great. The staff were knowledgable, had a no pressure approach and were friendly and engaging. Michelle had a new staff member with her and was great including her in the sa... Ver más

Valorada con 4 estrellas sobre 5

Wrong product sent initially correct one now received. Have suggested that the picking ticket be altered and the description added in the product column, which is at present blank. Product arrived in... Ver más

Valorada con 5 estrellas sobre 5

Thankyou. I had ordered lighting some months ago, lights were on back order, decided to cancel my order, excellent customer service, money refunded immediately without question. Decided to order new l... Ver más


Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de muebles

Sobre JD Lighting - Browns Plains

Información proporcionada por diversas fuentes externas

Welcome to JD Lighting. We are Australia’s leading lighting and fan retailer, with an unmatched selection of the best premium Australian and imported brands in the industry. Our expert team of lighting specialists are dedicated to bringing the best value and customer service for our customers, no matter their budget or where they are in Australia. Our customers need look no further for the best service and lighting available, whatever their budget. This is our JD promise.
Contact Information
You can direct your query by this form: https://www.jdlighting.com.au/contact

Información de contacto

  • 18 Commerce Drive, 4118, Browns Plains, Queensland, Australia

  • 0738092011

4,3

Excelente

TrustScore: 4.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(26)

1 opinión en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

I understand waiting a few weeks for…

I understand waiting a few weeks for one item that was on back order, but when I rang up twice for a status on my delivery, I was told someone would get back to me.

Nothing both times > I had to ring back myself.

Customer service & Communication could be improved.

26 de agosto de 2024
Valorada con 5 estrellas sobre 5

The service in store was great

The service in store was great. The staff were knowledgable, had a no pressure approach and were friendly and engaging. Michelle had a new staff member with her and was great including her in the sale and ordering process. Some of the stock had to be ordered and the pick up and delivery was efficient, well communicated and easy. Would definitely use JD Lighting again in the future.

31 de julio de 2024
Valorada con 4 estrellas sobre 5

System upgrate to help staff

Wrong product sent initially correct one now received. Have suggested that the picking ticket be altered and the description added in the product column, which is at present blank. Product arrived in NZ in three working days!

26 de abril de 2024
Valorada con 4 estrellas sobre 5

Diginet Load Bypass & Correction Device for LED lights…

The "Diginet Load Bypass & Correction Device" seemed like it would overcome flickering with some LED lights running on a dimmer and the price was pretty good. It works well, as hoped for. Only issue was that they were out of stock so there was a delay with delivery, but only a couple of weeks.
Good product and does what it's claimed to do.

4 de octubre de 2022
Valorada con 1 estrellas sobre 5

Disappointed

Unfortunately the part ordered was unavailable at the time of ordering (not disclosed) then took several weeks to be dispatched and is now lost in the post.
Unfortunate.

28 de mayo de 2022
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Respuesta de JD Lighting - Browns Plains

Hi Kris,

This one does say not in stock in the checkout and does say it will take longer to get ready before ordering. I understand that you are frusturated with Australia Post, we have been followng this up on your behalf and trying to help where we can! So we are sad to see this review and hope the Post can sort this out for you asap!

Valorada con 2 estrellas sobre 5

Unsatisfied

For something that was only supposed to take 2 weeks for delivery took over 4 weeks before I asked for my money back as it was going to take even longer. There was no communication from JD I was the one who had to ask for updates.
Overall not happy with the service.

5 de marzo de 2022

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