Jessops Opiniones 14.462

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Ver más

Valorada con 5 estrellas sobre 5

The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Ver más

Valorada con 5 estrellas sobre 5

The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Ver más

Valorada con 5 estrellas sobre 5

Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Ver más

Información sobre la empresa

  1. Tienda de fotografía
  2. Tienda de binoculares
  3. Tienda de cámaras
  4. Laboratorio fotográfico
  5. Servicio de impresión fotográfica
  6. Tienda de telescopios

Acerca de Jessops

Escrito por la empresa

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

14 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service

Great service

21 de febrero de 2026
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Respuesta de Jessops

Dear Philip,

Thank you for your feedback - we really value you sharing your experience!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Really friendly help staff especially…

Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication

23 de marzo de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Nick,

Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Very helpful as always.

Very helpful as always.

However would be really helpful if you sold square frames.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Jessops

Hello,

Thanks so much for your feedback.

We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.

We hope to welcome you back in the future.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Canon camera is fantastic and just as…

Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.

14 de marzo de 2026
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Respuesta de Jessops

Dear Bill,

Thank you for your feedback, we really appreciate you sharing your comments.

We do hope you're enjoying your Canon 80D!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Camera service

The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.

20 de marzo de 2026
Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery and product as specified. Would recommend

20 de marzo de 2026
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Respuesta de Jessops

Dear Michael,

Thanks so much for your feedback, we really appreciate your comments and support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Great service

Always quick and well packed, great service.

19 de marzo de 2026
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Respuesta de Jessops

Dear Roger,

Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!

Kind regards.

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Purchased a Kase Black Mist Filter on…

Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service

Not only are Jessops very competitively priced, their customer service is brilliant.

Unfortunately one item in my order was faulty (no fault of Jessops). They replied quickly to emails, and arranged collection of the faulty item from my work address during the week, and delivery of the replacement to my home address on a Saturday. Faulty item collected on Thursday and replacement delivered just 2 days later.

Delivery both times was really fast.

I would absolutely buy again from Jessops.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good store👍

very good store. As always, ordered and fast delivery. I recommend

17 de marzo de 2026
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Respuesta de Jessops

Dear Sergeii,

Thanks for your comments, we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Great service

Great service, very friendly staff

17 de marzo de 2026
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Respuesta de Jessops

Dear Mr Coulson,

Thanks so much for your feedback, we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

excellent customer service

they went above and beyond to get a replacement for my camera

20 de febrero de 2026
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Respuesta de Jessops

Dear TC,

Thanks so much for your feedback.

Our Jessops London Oxford Street team will be thrilled to to hear your kind words. We hope you're enjoying your new Sony ZV-E10!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Michael was extremely helpful and…

Michael was extremely helpful and helped me choose the perfect photo to gift to my mum for Mother’s Day. Thank you

14 de marzo de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Karan,

Thanks so much for your feedback. We really appreciate your lovely comments and will be sure to pass them onto Michael and our Jessops Kingston team.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

It was excellent

It was excellent. I knew I had come in for a small camera & I particularly like Nikon (having got a Coolpix P950). However there wasn’t a small Nikon available but she showed me a Sony which she recommended and she did it in such a thorough way I bought it - and I’m pleased she convinced me to get it. I’ll be taking it away with me in a week’s time but will get used to using it in the meantime.

13 de marzo de 2026
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Respuesta de Jessops

Dear Christina,

Thanks so much for your feedback.

We're delighted to hear you had such a positive experience. We really appreciate your support and we hope you have a fantastic time capturing those special moments!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Fast and friendly service

8 de marzo de 2026
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Respuesta de Jessops

Dear Simon,

Thanks for your feedback - we really appreciate you sharing your experience!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

First class service

First class service

8 de marzo de 2026
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Respuesta de Jessops

Hello,

Thanks so much for your feedback, we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Prompt resolution of a problem

I had a problem regarding a duplicate order I had made in error. This was resolved promptly. The delivery of the item I ordered was fast

11 de marzo de 2026
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Respuesta de Jessops

Dear Nigel,

Thank you for your feedback. We're so pleased you enjoyed a 5* customer experience with Jessops.

We hope you're enjoying your new R5!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Lovely young chap taken me through the…

Lovely young chap taken me through the process of purchasing my camera equipment Ben ?? A very helpful talk and followed up immediately on his advice it’s what you need when your a novice very good service indeed

10 de marzo de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Andy,

Thanks so much for sharing your experience, we'll be sure to pass on your lovely feedback to Ben and the team!

Kind regards,

The Jessops Customer Service Team

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