Jessops Opiniones 

14.669
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Classic Jessop's fast and friendly service. Every staff member is an expert in their own right; knowing the product line up well as well as what is on the market. As a result they often give great re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was trying to find solar eclipse glasses when they were selling out everywhere, and Sam went completely above and beyond to help me. She was incredibly kind and attentive, kept me updated and ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered eclipse glasses as I had seen an article about the cheap Amazon ones not always protecting your eyes properly and I knew Jessops ones would be good. I was a bit worried in case they took lon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience getting my passport photo taken. Rory was friendly, professional, and very helpful throughout the process. The photos were taken quickly, looked great, and everything was expl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de fotografía
  2. también en la categoría
  3. Laboratorio fotográfico
  4. Servicio de impresión fotográfica
  5. Tienda de binoculares
  6. Tienda de cámaras
  7. Tienda de telescopios

Sobre Jessops

Escrito por la empresa

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

15 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,4

Todas las opiniones

(14.669)

490 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Ordering my DJI was very quick and…

Ordering my DJI was very quick and simple, and the delivery was precise and I was informed each step of the way

28 de julio de 2026
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Respuesta de Jessops

Dear Saniel,

Thank you for your feedback.

We're so pleased to see you found your Jessops experience so easy and efficient. We hope you are enjoying your new DJI Mini 5 Pro Combo!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Excellent service from Jessops

Assistant was very helpful and the whole process was very efficient and quick.

31 de julio de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Maureen,

Thank you for your feedback - we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Eclipse glasses

Item was in stock and available within 3-5 days, unlike the supplier on Amazon which said 12-15 days (after order placed). So I cancelled the Amazon order and the product came from JESSOPS in 3 days. Well packed.

4 de agosto de 2026
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Respuesta de Jessops

Dear Nicola,

Thank you for your feedback. We're delighted you enjoyed a 5* experience with Jessops!

We look forward to assisting you in the future.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Delivered very quickly

Very fast delivery. Item as described and very well packed. Secure delivery using PIN.

1 de agosto de 2026
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Respuesta de Jessops

Dear Julie,

Thanks so much for sharing your feedback, we're so pleased you enjoyed a 5* experience with Jessops!

Kind regards.

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Product as described. Totally in necessary to send it by secure courier. A second class stzz as mo would have been fine.

3 de agosto de 2026
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Respuesta de Jessops

Dear Mr Price,

Thank you for your feedback.

The majority of our orders are high value items and the secure delivery ensures the safety of our customer's parcels which is incredibly important to us however we do appreciate your comments. We're also delighted to see you enjoyed your Jessops experience overall!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Fantastic to still have a High Street…

Fantastic to still have a High Street Name that we can go too for info and good advice. I purchased and part exchanged for a great deal.

25 de julio de 2026
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Respuesta de Jessops

Dear Richard,

We are so pleased to hear our Jessops Shrewsbury team provided you with helpful information and advice, leading to a great deal! We appreciate your kind words and hope you are enjoying your new Tamron 18-300mm lens!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Great experience at Jessops today

Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreciated - so MUCH better than buying something online.

1 de agosto de 2026
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Respuesta de Jessops

Dear Caroline,

Thank you for your feedback.

We're delighted you had such a fantastic experience at our Jessops Kingston store - we really appreciate your kind words and we hope you're enjoying your new Sony A6700!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Simple trade in process

Simple trade in process, helpful staff, quick turnaround.

31 de julio de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Ben,

Thanks so much for sharing your feedback - we're so pleased you enjoyed an easy and efficient trade-in process!

We look forward to assisting you in the future!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Joseph in York was terrific

Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.

30 de julio de 2026
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Respuesta de Jessops

Dear Mr Campbell,

Thanks so much for sharing your feedback - our Jessops York team really appreciate your kind words.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Received a great service

Received a great service, and the product I ordered was dispatched very quickly. Thank you

31 de julio de 2026
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Respuesta de Jessops

Dear Warren,

Thank you for sharing your feedback, we really appreciate it. We hope you enjoy your solar eclipse viewing!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Packaging is definitely OTT

Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.

31 de julio de 2026
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Respuesta de Jessops

Dear Amanda,

Thanks so much for sharing your feedback.

We're glad to hear your order arrived on time and in perfect condition. We appreciate your feedback regarding the packaging and delivery method for your solar eclipse glasses. We are always looking for ways to improve our processes and will certainly consider your comments for future deliveries.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Very helpful staff with good product…

Very helpful staff with good product knowledge.

30 de julio de 2026
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Respuesta de Jessops

Dear Christopher,

Thanks so much for your feedback - we really appreciate your comments and support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Professional

Professional, well explained and informative. Very polite staff.

27 de julio de 2026
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Respuesta de Jessops

Dear William,

Thank you for your feedback. We're delighted to hear you found the team so helpful and polite.

We look forward to assisting you in the future.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Kept informed all the time and pleasant…

Kept informed all the time and pleasant delivery man who arrived on time

30 de julio de 2026
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Respuesta de Jessops

Dear Jennifer,

Thanks so much for sharing your feedback - we hope you enjoy your solar eclipse viewing!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Good price

Good price . Fast delivery

30 de julio de 2026
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Respuesta de Jessops

Dear Teresa,

Thank you for your feedback - we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Jessop’s a shop where you matter.

Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Selling my Nikon camera and lens

Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell

23 de julio de 2026
Opinión espontánea
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Respuesta de Jessops

Dear Linda,

Thank you for your feedback.

We are so pleased to hear about your positive experience with our Trade-In team. It's wonderful to know that our valuation process was straightforward and that our team provided professional service both online and in-store.

We truly appreciate your recommendation and are glad we could make the process so easy for you.

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

Staff were very helpful has I w to…

Staff were very helpful has I wanted to trade in for a new camera the process was explained and I was happy to take the deal, Thank you Jessops

20 de julio de 2026
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Respuesta de Jessops

Dear Colin,

Thanks so much for sharing your feedback - we're so happy to see you enjoyed a 5* customer experience with Jessops!

Kind regards,

The Jessops Customer Service Team

Valorada con 5 estrellas sobre 5

very courteous very helpful adviser who…

very courteous very helpful adviser who knew his stuff and understand my issues(severely sight impaired /blind- and therefore an excellent salesman for jessops

4 de julio de 2026
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Respuesta de Jessops

Dear David,

Thank you for your feedback.

We're so glad to hear our adviser provided such courteous and knowledgeable assistance. We truly appreciate your kind words.

We hope you are enjoying your new Canon EOS 800D!

Kind regards,

The Jessops Customer Service Team

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