Jewel Cars Gatwick Opiniones 

28
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Travelling with kids, we picked Jewell for a transfer as they included car seats. Driver arrived as agreed (30 mins later than normal so we could feed said kids), he was helpful and calm - no stress o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fabulous service from the ease of booking to the two drivers that collected us and then dropped off . Waiting for us even though we had a few hours delay which mean a very late night - really apprecia... Ver más

Valorada con 5 estrellas sobre 5

I have recently used Jewel Cars to go Gatwick Airport. With two small kids we were required to car seats which were offered without any extra cost. Driver was really professional and his car was clean... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked with Jewel Cars Gatwick five days in advance through Minicabit. On the morning of our journey, we got a notification our driver had been assigned, his name, the make and licence plate of... Ver más

Información sobre la empresa

  1. Servicio de taxis
  2. también en la categoría
  3. Servicio de taxi con minibus
  4. Servicio de transporte
  5. Servicio lanzadera desde y hacia el aeropuerto

Escrito por la empresa

Jewel Cars Gatwick Limited has been proudly serving Gatwick Airport since 2011, providing reliable, professional, and comfortable airport transfers for thousands of customers. We specialise in airport transfers to and from Gatwick Airport for families, business travellers, airline crew, individuals, and groups. Child car seats are available on request, ensuring safe and comfortable travel for families with young children. Our goal is to make every journey stress-free, whether you're travelling to catch a flight or returning home after landing. We take pride in being punctual, offering clean and comfortable vehicles, and delivering friendly, professional customer service. Customer satisfaction is at the heart of everything we do. We are committed to providing a safe, reliable, and comfortable travel experience every time you travel with us. We look forward to welcoming you on your next journey with Jewel Cars Gatwick Limited.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(28)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Our flight was delayed so we were about…

Our flight was delayed so we were about 45 mins later than our pickup time but there was no issue and our driver Ahmed was waiting for us when we got to the pickup zone. He was 20 mins early for our return flight pickup but was happy to wait while we packed our last few bits. I would highly recommend.

10 de julio de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Thank you for taking the time to leave this review. Flight delays can be stressful, so we’re pleased Ahmed was there waiting and made both journeys easy for you. We really appreciate your recommendation and will make sure Ahmed sees your kind comments.

Valorada con 5 estrellas sobre 5

Great, especially tavelling with kids

Travelling with kids, we picked Jewell for a transfer as they included car seats. Driver arrived as agreed (30 mins later than normal so we could feed said kids), he was helpful and calm - no stress or rush as we dealt with tired kids.

7 de julio de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Thank you so much for your lovely review. We’re delighted that the child seats and flexible pickup time helped make your journey easier.

Travelling with tired children can be stressful, so it’s great to hear that our driver was calm, helpful, and gave your family the time you needed without any rush.

We truly appreciate you choosing Jewel Cars Gatwick and hope to welcome you and your family again soon.

Valorada con 5 estrellas sobre 5

I have been to his taxi service

I have been to his taxi service, his dive is smooth and gentle. He was also so polite and pleasant, highly recommended.

3 de julio de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Thank you very much for your kind review and recommendation. We’re pleased to hear that you enjoyed a smooth and comfortable journey and found our driver polite and pleasant.

We truly appreciate your support and look forward to welcoming you again.

Valorada con 5 estrellas sobre 5

The driver was really profesinal…

The driver was really profesinal excellent customer service would hire again booking process was easy

28 de junio de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Dear Shuaib,

Thank you so much for your 5-star rating! We really appreciate your support.

It means a lot to us, and we're delighted you had a positive experience with Jewel Cars. We look forward to welcoming you back and providing you with another great journey soon.

Kind regards,
The Jewel Cars Team 🚖

Valorada con 5 estrellas sobre 5

Lovely experience overall!

Lovely experience overall! Driver was very polite and friendly, and was also on time for pick up too. Would most definitely recommend using their services!

25 de junio de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Dear Giana,

Thank you so much for your lovely 5-star review. We're so pleased to hear you had a great experience with Jewel Cars.

It's wonderful to know your driver was punctual, friendly, and professional. We always aim to provide a reliable service and make every journey as smooth and comfortable as possible.

We really appreciate your recommendation and look forward to driving you again soon.

Kind regards,
The Jewel Cars Team 🚖

Valorada con 5 estrellas sobre 5

I have recently used Jewel Cars to go…

I have recently used Jewel Cars to go Gatwick Airport. With two small kids we were required to car seats which were offered without any extra cost. Driver was really professional and his car was clean. It was really a great experience. Will definitely used Jewel Car again.

22 de mayo de 2026
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Thank you so much for your wonderful review! We're delighted to hear you had a great experience with Jewel Cars Gatwick Ltd.

We know how important it is to travel comfortably with young children, so we're pleased our complimentary child seats made your journey to Gatwick Airport easier. It's also great to hear your driver was professional and that the vehicle was clean and comfortable.

Thank you for choosing us for your airport transfer and for taking the time to share your experience. We truly appreciate your recommendation and look forward to welcoming you and your family again on your next trip.

Safe travels, and see you again soon! ✈️🚖

Valorada con 5 estrellas sobre 5

My flight was delayed by over an hour

My flight was delayed by over an hour, but Jewel Cars monitored the flight and waited without charging extra. That level of reliability and customer care really impressed me. The car was clean, driver polite, and overall one of the best taxi experiences I’ve had.

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Traveling with two kids isn’t easy

Traveling with two kids isn’t easy, but Jewel Cars made it stress‑free. They provided child seats as promised, and the ride was smooth, comfortable, and pleasant. The driver was courteous and punctual. Best family friendly taxi service around Gatwick by far

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant experience with Jewel Cars…

Brilliant experience with Jewel Cars Gatwick. The booking process was simple, communication was clear, and the car was immaculate. The journey was smooth and comfortable, making the whole trip completely hassle-free. I’ll certainly be booking with them again. Thanks for the excellent service!

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic work

Would like to say that Jewel Cars Gatwick limited were absolutely superb. Really supportive and made life easy for myself and my family. Would highly recommend this company. I will definitely use them again in the near future.

15 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid extra for a meet and greet and…

I paid extra for a meet and greet and the driver wasn’t waiting not there waiting upon arrival and we were forced to wait for an hour despite him saying that he was there.
No offer was made to help with bags at drop off. They were also not apologetic when the issue was conveyed do not recommend.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Jewel Cars Gatwick

Thank you for your review, you have booked taxi for your mum for 5.45AM pick up but not provided any contact details. Driver parked car at 5.16AM and was waiting in arrival hall for meet and greet service but your mum did not see that she gone outside in level 0 to find taxis then she contacted us on WhatsApp and texted that she is in level 0 waiting the moment we saw her massage driver contacted her and she met driver , I also sent you driver number on WhatsApp day before if any issues to contact him directly but you didn't. I also provided you parking ticket that driver was there for meet and greet from 5.16AM while the booking was made for 5.45AM this is what we do to avoid any confusion finally driver helped her with luggage but you can say anything it is up to you. All I am saying is taken from our WhatsApp conversation and I advise you to check your mum WhatsApp massage she sent to us ,then you see we not making up anything. We keeping all screenshot anyway so we done our job properly..you can write your opinion which is ok.

Valorada con 5 estrellas sobre 5

Fabulous service from the ease of…

Fabulous service from the ease of booking to the two drivers that collected us and then dropped off . Waiting for us even though we had a few hours delay which mean a very late night - really appreciated the excellent service and will be our go to moving forward for travelling . Much easier than taking the car .

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jewel cars Gatwick I think is the best…

Jewel cars Gatwick I think is the best taxi company for Gatwick Airport. I needed two child seats for my kids they provided me the option online to book and driver came with them as promised so I was really happy and journey was very comfortable all the way. Best family friendly taxi Company around Gatwick.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This taxi company provides an…

This taxi company provides an exceptional service! From booking to arrival, everything was smooth and professional. The driver was friendly, punctual, and drove safely. The car was clean and comfortable. I would highly recommend this company to anyone needing a reliable and enjoyable taxi ride

21 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This review is with very heavy heart

This review is with very heavy heart. The booking and outward collection were exceptional. The driver was just lovely and assisted with luggage and great car very comfortable. However the arrivals collection was awful. The driver was lovely to talk with but no assistance with luggage not at pick up point wondered off whilst I struggled with trolley. Car was very grubby ( I had done dessert safari and car immaculate ) and inside there was litter in boot and seat pockets.

The worst part though is that he was facilitated and let down by the office staff.

Three women who frankly were utterly useless
Travelling as a lone female having the registration number vehicle type and driver ( as happened first journey ) the staff hung up calls and the car was literally parked a long way from arrivals the driver was not at the collection point with other drivers.

I would not recommend on this basis. The office staff totally let down hard working drivers and not doing admin correctly I would say on this basis it is not a safe or reliable service

25 de octubre de 2024
Opinión espontánea

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