The delivery is always most fast and the ordered items never disappoint. The quality of John Smedley is hard to beat. I am particularly grateful that the Outlet is also now available for orders from o... Ver más
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Consulta las opiniones de los clientes
Well made. Upmarket. Classic. Proper British clothes should last three generations. Sorry, I know you want to sell more and in due course I look forward to buying but quality is all. I mistakenly b... Ver más
La empresa ha respondido
Absolutely some of the best quality fine merino knitwear you can buy. This was one of many such JS purchases over the past decade and it is consistently so. As always, the package arrived after only... Ver más
La empresa ha respondido
Great product, great service, good value if one takes into account the quality. Made in England to high quality standards in every respect makes me keep coming back to Smedley and similar British bran... Ver más
Información sobre la empresa
Escrito por la empresa
John Smedley is renowned throughout the world as a leader in the production of fine gauge knitwear products. Still family owned, the company continues to innovate while retaining the hand-crafted finishing techniques that have established its reputation for more than two centuries, established in 1784.
Información de contacto
Lea Mills, DE4 5AG, Matlock, Reino Unido
- 01629 534 571
- customercare@johnsmedley.com
- www.johnsmedley.com
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My late father wore John Smedley
My late father wore John Smedley, my Son and I wear John Smedley. We have been to the Factory many times. Always first class products, first class Company

Respuesta de John Smedley

Respuesta de John Smedley
Great A Long Experience products and great service
Great products and great service
Items ordered on internet came very quickly and accurately.
Purchased many products over 40 years. Never disapointed

Respuesta de John Smedley
All Good!
Swift delivery and well packaged, and items (as always) were as described, and with accurate colour representation on the site. Very happy with purchase.

Respuesta de John Smedley
I made an order and have not received…
I made an order and have not received it after two weeks. Client service is not able to provide me a reason and just process refund. I love the product but the service is not meet my expectation.

Respuesta de John Smedley

Respuesta de John Smedley
Perfect wool quality, colors and cuts
I am very happy and satisfied to have received these great sweaters.
The only downside that is not J. Smedley's responsibility: the shipment stayed in an interim storage facility for 5 days due to customs formalities and poor status reporting from the transporter.

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Very happy, ordered 3 times within a week!
What a great brand and products. I am so happy with my purchase.
Pls mind that when you buy from JS Outlet, as an EU customer, you will have to pay the custom fee, import tax; of course this amount is calculated according to the total amount of the purchase! SO keep in mind that you are saving from the Outlet but paying other fees..
Delivery was fast, it took 2 days only!

Respuesta de John Smedley

Respuesta de John Smedley
Jumper dress is just ace
Jumper dress is just ace; quality as ever wonderful; love the paper packaging;

Respuesta de John Smedley
LEANNE ( customer care)
I’ve recently had a size issue with a product from John Smedley,
I spoke on the phone with Leanne and I must say the service and attention for my customers needs was second to none. Leanne’s knowledge off product and skills at dealing with the public was amazing and the little things like Leanne’s help and Smedley being the best in its class, is the reason I have been a customer for 30years plus and will always purchase John Smedley.
A very old school classic company, that has moved with the times and still kept quality and class .

Respuesta de John Smedley

Respuesta de John Smedley
Great quality,good price and quick…
Great quality,good price and quick delivery.

Respuesta de John Smedley
Top quality jumper at a good price.
Top quality jumper at a good price.
Delivery was on time.

Respuesta de John Smedley

Respuesta de John Smedley
John Smedley. Generally good but not this time…
I have purchased from John Smedley numerous times. The quality is excellent and I especially appreciate their logo-free presentation. Yes, it is pricey but the occasional sales and outlet store offer a cheaper alternative albeit with limited choice. The reason for this 3-star review is an unfortunate problem with a recent outlet purchase. One item purchased was faulty which I only noticed when I was wearing it for the first time. My fault for not checking and having worn the item was unable to return. However, I'd have thought quality control would have caught this item and not put it on sale or marked it as faulty.

Respuesta de John Smedley
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