John Smedley Opiniones 

3549
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery is always most fast and the ordered items never disappoint. The quality of John Smedley is hard to beat. I am particularly grateful that the Outlet is also now available for orders from o... Ver más

Valorada con 5 estrellas sobre 5

Well made. Upmarket. Classic. Proper British clothes should last three generations. Sorry, I know you want to sell more and in due course I look forward to buying but quality is all. I mistakenly b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely some of the best quality fine merino knitwear you can buy. This was one of many such JS purchases over the past decade and it is consistently so. As always, the package arrived after only... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great product, great service, good value if one takes into account the quality. Made in England to high quality standards in every respect makes me keep coming back to Smedley and similar British bran... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

John Smedley is renowned throughout the world as a leader in the production of fine gauge knitwear products. Still family owned, the company continues to innovate while retaining the hand-crafted finishing techniques that have established its reputation for more than two centuries, established in 1784.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(3549)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My late father wore John Smedley

My late father wore John Smedley, my Son and I wear John Smedley. We have been to the Factory many times. Always first class products, first class Company

14 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Mr Dennehy,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Great A Long Experience products and great service

Great products and great service
Items ordered on internet came very quickly and accurately.
Purchased many products over 40 years. Never disapointed

13 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear John,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

All Good!

Swift delivery and well packaged, and items (as always) were as described, and with accurate colour representation on the site. Very happy with purchase.

13 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Victor,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Good quality

Good quality
Fast delivery

12 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Angelika,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

fast!! delivery

fast!!! delivery

13 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Ahn,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 1 estrellas sobre 5

I made an order and have not received…

I made an order and have not received it after two weeks. Client service is not able to provide me a reason and just process refund. I love the product but the service is not meet my expectation.

13 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Daniel,

Thankyou for your review. We really appreciate hearing our customers feedback

We did email you to confirm that your orders have been cancelled due to using freight forwarding addresses and also the quantity and range of sizes you are ordering.

Please contact us at customercare@johnsmedley.co.uk if you have any concerns

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, right items, usual good quality.

12 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Andrea,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 4 estrellas sobre 5

Perfect wool quality, colors and cuts

I am very happy and satisfied to have received these great sweaters.
The only downside that is not J. Smedley's responsibility: the shipment stayed in an interim storage facility for 5 days due to customs formalities and poor status reporting from the transporter.

12 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Reinhard,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Very happy, ordered 3 times within a week!

What a great brand and products. I am so happy with my purchase.
Pls mind that when you buy from JS Outlet, as an EU customer, you will have to pay the custom fee, import tax; of course this amount is calculated according to the total amount of the purchase! SO keep in mind that you are saving from the Outlet but paying other fees..
Delivery was fast, it took 2 days only!

12 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Ghane,

Thankyou for your review. We really appreciate hearing our customers feedback

Please note that the Outlet is now set up to include duty charges at checkout so you should face no additional duties going forward

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Alway good service and quality…

Alway good service and quality materials.

11 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Martyn,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Jumper dress is just ace

Jumper dress is just ace; quality as ever wonderful; love the paper packaging;

11 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Sarah,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 4 estrellas sobre 5

Great quality

Great quality, and quick delivery

11 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Miodrag,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

LEANNE ( customer care)

I’ve recently had a size issue with a product from John Smedley,
I spoke on the phone with Leanne and I must say the service and attention for my customers needs was second to none. Leanne’s knowledge off product and skills at dealing with the public was amazing and the little things like Leanne’s help and Smedley being the best in its class, is the reason I have been a customer for 30years plus and will always purchase John Smedley.
A very old school classic company, that has moved with the times and still kept quality and class .

21 de noviembre de 2024
Opinión espontánea
Logotipo de John Smedley

Respuesta de John Smedley

Dear Edward,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, so prompt including delivery.

10 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Kerry,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 5 estrellas sobre 5

Top quality jumper at a good price.

Top quality jumper at a good price.
Delivery was on time.

8 de noviembre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Bruce,

Thankyou for your review. We really appreciate hearing our customers feedback

Kind Regards
John Smedley Team

Valorada con 3 estrellas sobre 5

John Smedley. Generally good but not this time…

I have purchased from John Smedley numerous times. The quality is excellent and I especially appreciate their logo-free presentation. Yes, it is pricey but the occasional sales and outlet store offer a cheaper alternative albeit with limited choice. The reason for this 3-star review is an unfortunate problem with a recent outlet purchase. One item purchased was faulty which I only noticed when I was wearing it for the first time. My fault for not checking and having worn the item was unable to return. However, I'd have thought quality control would have caught this item and not put it on sale or marked it as faulty.

19 de octubre de 2024
Logotipo de John Smedley

Respuesta de John Smedley

Dear Brett,

Thankyou for your review. We really appreciate hearing our customers feedback

Can you please email the information across to customercare@johnsmedley.co.uk so I can investigate this for you

Kind Regards
John Smedley Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más