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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Company of thieves and con artists. They steal from their suppliers and don't pay back! One of the absolute worst companies to ever operate in the middle east, the people in charge of this joke of a c... Ver más

Valorada con 1 estrellas sobre 5

وصيت على هدية لوالدتي بعيد ميلادها قالب ميك وورد وبلالين انا في بريطانيا وحبيت ابسط امي وافاجئها لكن بتحكيلي انه موظف التوصيل كان كتير سيء معهم وتعامل معهم بمنتهى ال rudeness، والب... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When you are living abroad yet want to make your love ones feel like your close to them and that their birthday’s are remembered. Thank you joi Gifts!! I had such wonderful experience👌 Their Produ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing! Joi is such a great way to express your gratefulness to other person. Joi is giving excellent customer service support, wide variety of items to choose with and a one-stop gifting shop online... Ver más

Información sobre la empresa

  1. Tienda de artículos para fiestas

Escrito por la empresa

Joi Gifts is the MENA region's first full-service mobile platform for physical gifts. Joi Gifts was born out of the belief that the world can be made a happier place, one gift at a time. Joi gifts was born out of the belief that we can make the world a happier place, one...


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(142)

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Valorada con 5 estrellas sobre 5

Amazing one-stop online shop.

Amazing! Joi is such a great way to express your gratefulness to other person. Joi is giving excellent customer service support, wide variety of items to choose with and a one-stop gifting shop online. User-friendly and easy to check out. Highly recommendable! You should try it yourself.

15 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware of Fraudsters!

They are Fraudsters. They took my money and could not deliver a gift. They have refused to refund the money. Use them at your own risk

15 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

It is a nightmare just waiting for the delivery. 2-6 is the slot and they wake us up at 11 PM to deliver. Horrible service, rude drivers. Overall a pathetic experience. Sad the rating starts with 1 star. If at all there was negative rating. Joi gifts, you are off my list and off my recommendation list as well. I don't want anyone else to go through the same ordeal that I had to go through.

14 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivering pure joy and happiness!

Thanks to joi, ordering multiple gifts for my husband on Father’s Day was the most seamless and worry-free eshopping experience ever! I happened to be traveling on Father’s Day, so I had to organize something little by distance and for a very specific time slot. Everything - including the variety of cheesecakes - arrived beautifully packaged and without any damage. The presentation was just amazing.

My husband was left pleasantly surprised, and beyond moved with all the attention during the delivery. The delivery agent was just amazing! Even our neighbors noticed :)

Thank you joi team for the impeccable end-to-end service, and for delivering pure joy and happiness on such an important day!

20 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

#Great Service - ordered from UK to Dubai

I made the order from the UK for some flowers and cup cakes to to sent to Al-Nahda Dubai. The flowers were beautiful, cupcakes were as ordered, and the message card was also included in the delivery. I completed the order on a Saturday afternoon (uk TIME), to be delivered the next day between 9-2pm(UAE time). The delivery was exactly on time. I made contact using WhatsApp for initial enquiry and even after placing my order I got immediate response and when I made contact with my order number they told me the driver was out delivering the order... The recipient confirmed the order and sent me pictures which were exactly as per order.. I would and have recommended this site to other family members to use.. Great Service..

13 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

In My area Very Slow jio Internet…

In My area Very Slow jio Internet service. How can able to study for student as per government rule(online Edu.) I have sent mail or feedback to Jio service many times, but still not resolved our issues.

22 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service! I ordered a gift for Valentine’s Day and it wasn’t delivered until 2 days later. Lots of stories about why and who’s fault it was but each day it seemed they lost track of the order. They offered me a partial refund for the poor service and confirmed 4 times it was refunded and they blamed my bank. Three weeks later I ask for proof of the refund and all of a sudden they “just processed it”.

There’s so many similar companies offering better service, I wouldn’t bother with Joi gifts ever again!

5 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a Moon personalized message…

I ordered a Moon personalized message that was supposed to have a message on one side and a picture. They literally told me sorry fr moon was already made can’t add a personalized message. Like what? Not my problem if it was already made since listing clearly indicated a personalized message. Total scam

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst service ever

The worst service ever. They were late for a few days!!! How can you do that when there is a special occasion? Also, they brought almost dead flowers. Do not trust this company, ever.

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lost my money and time . Poor customer service

Ordered surprise present for my boyfriend on Valentines Day . They deliver only half order . Keep chasing customer service via email , online chat , WhatsApp with no success. Totally ignored . This was my first experience an the last . Lost my time and money . Awful experience . Not recommend to anyone !!!

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely despicable customer service...

Absolutely despicable customer service. The agent I spoke to when having issues with the website was so rude, they had me in tears. No help at all and very patronising, and when I asked them to eventually take my order over the phone, they refused saying they had already offered that solution and it was now too late...I will NEVER use Joi Gifts again...Disgusted with their service...

15 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst experience and customer service ever!!!!

Hi, I have ordered some gifts for Valentines Day on 30st of January, to be delivered on 14th of February, however, they delivered the wrong items and when I have tried to contact them on all social media platforms, they didn’t respond, plus no one picked up the call and no answer to the emails as well. The worst experience ever and very bad customer service!!! I don’t recommend at all!!!!

15 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience, and now being completely ignored by customer service.

1. Order was due to be delivered by 6pm, it wasn't
2. When it was delivered at 9.30pm, the courier said they'd forgotten one item (balloons), and didn't offer any resolution
3. One item delivered was wrong (ordered sunflower box, received an entirely different item)

It's acceptable to make mistakes, however the customer service to rectify the issues has been non-existent - my messages and emails have been ignored.

This isn't how to run a business for the long term.

14 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Birthday treats for my Daughter…

Ordered birthday treats for my Daughter in Abu Dhabi. Website was quick and easy to use.
The items were received on time, delivery driver was excellent from what my Daughter tells me.
The items were exactly as shown on the website.
Thank you all, will definitely be using Joi Gifts again,.

2 de diciembre de 2020
Opinión espontánea
Logotipo de Joi Gifts

Respuesta de Joi Gifts

Hello Mrs Jones!

Thank you for your lovely review. We are glad that you are satisfied with the service. Hope we will see you at joi again soon. We work hard to get you more gifts to choose from and do our best to give you only amazing experience. Have a wonderful day!

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