We dropped into the showroom and met Megan who ran through the options. We were finding our three year old foam mattress uncomfortable and decided on a Jonic 2000 spring mattress. Spoke to Andrew who... Ver más
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We dropped into the showroom and met Megan who ran through the options. We were finding our three year old foam mattress uncomfortable and decided on a Jonic 2000 spring mattress. Spoke to Andrew who... Ver más
La empresa ha respondido
Excellent customer service , really fast shipping as I needed the item asap.. item is fantastic so happy with it best thing for great nights sleep thanks Jonic
What a fantastic service from Jonic and Megan, who could not have been more helpful. From my initial call I felt that I was dealing with a very professional company who knew what was required and how... Ver más
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We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... Ver más
La empresa ha respondido
At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.
Eastgate, LA3 3DY, Morecambe, Reino Unido
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Super service. Very helpful advice over the phone. The fitted sheets and mattress protector arrived on time and were excellent quality and fit.

Respuesta de Jonic
Excellent product. The topper and fitted sheets were made to a supplied template and they are perfect. Very helpful and personable service. Totally recommended!

Respuesta de Jonic
Fantastic customer service from start to finish. Our fitted sheets and matress protectors arrived beautifully packed and are of excellent quality..well worth the price as we can see they will last forever! 100% recommend Jonic to everyone 5*

Respuesta de Jonic
We used Jonic 10 years ago to make the sheets for our Autosleeper Gloucester which we were very happy with and they are still going strong as our daughter now has our Autosleeper and is using them. We have used Jonic again to make a spare set of sheets and mattress protectors for our new Carthago chic
e-line. Jonic were extremely knowledgeable, helpful and professional as always. Carthago altered the size of the beds for the 2023 model and Jonic were aware of this and asked us for precise measurements. The bedding arrived in time for our trip to Italy, as we were promised. Would highly recommend using Jonic!

Respuesta de Jonic
I’d used Jonic before in my previous motorhome. It was a Swift Kontiki that would have not changed in quite a few years. My new one is a Frankia Platin. They’ve recently altered the size and shape of the rear bed. Jonic were aware of it and asked for measurements. The bedding arrived when expected and fitted perfectly.
Would recommend them. Ricey

Respuesta de Jonic
Excellent service from start to finish and wow so speedy!! This is the second time I have used Jonic and I cannot fault this company. So patient and explained everything every step of the way. Big shout out to Charlotte, she's a star. 😊

Respuesta de Jonic
After deciding, rather last minute, that I wanted to replace the mattress in my caravan, I found Jonic on Google, I gave them a call and spoke to Charlotte, she was so helpful, I had lots of questions and she answered them straight away, I decided on the ‘London’ mattress for a Bailey Unicorn caravan. Used it for the first time Easter weekend (it fitted perfectly btw) and I’m so impressed with how comfy it is, it’s excellent quality and I’d recommend Jonic to anyone wanting to replace their mattress. Thanks everyone!

Respuesta de Jonic
Excellent company to deal with, personal, friendly and an excellent product that arrived in good time. Would thoroughly recommend them to all.

Respuesta de Jonic
From ordering my Island caravan mattress protector to receiving it within 6 days I was kept informed all the way through the process from ordering to who the carrier was so I could track my delivery. I especially appreciated the email which was sent only 2 days after ordering to say that they hadn't forgotten my order, it was then dispatched the next day. The protector arrived very well wrapped and in it's own zipable bag, which can be reused to store my product through the winter if necessary. The product feels lovely quality but I havn't put it on the bed yet. I will order again and can highly recommend this family business. Thank you
Update- fits my island bed perfectly 👍

Respuesta de Jonic
Great communication about my order and when it arrived, so pleased . I have never seen such a well fitting mattress protector!. Great quality and fit. Well done to the team , highly recommended

Respuesta de Jonic
Great company.. we have used them twice now, once with our motorhome and again recently with our caravan.
Excellent customer service and really good mattress. Delivered quickly and the quality of the mattress is as before.. Excellent
Thanks for making things really easy and again you gave exceeded expectations

Respuesta de Jonic
Well worth the short wait to receive our order. The mattress protector fits perfectly and is of great quality. Not had chance to use it in earnest yet but I am certain it will give years of great service and do the job intended- thanks team for a great product.

Respuesta de Jonic
Fantastic service, cannot recommend them highly enough. I was worried that living in Scotland we would not get the order in time, but I needn't have worried. Superb.

Respuesta de Jonic
Have used them twice now. 💯 guarantee them! Fantastic service, fully committed customer satisfaction and the communication from start to finish is brilliant.

Respuesta de Jonic
Excellent service, this is the second time i have used Jonic and can't rate them enough. keep up the good work.

Respuesta de Jonic
I recently ordered summer and winter duvets and 2 sets of bed linen plus a mattress protector in 100% cotton. Website was very easy to navigate.I even received a courtesy call to check on the particular mattress in my caravan. Linen arrived 3 days later, beautifully packaged and outstanding quality. We picked our brand new caravan up on Saturday 4th March and duly fitted the linen but discovered the mattress was a one piece with folding bolster whereas the fitted sheet was for a mattress with separate bolster. Annoyed with myself for ordering the wrong thing I rang Jonic on Monday to admit my mistake and order the correct sheets. The customer service I received was of the highest quality, and the lady I spoke to said “no problem, we’ll get a set made and dispatched immediately and gave me a 10% thank you discount. A few minutes later, another lady ( the lady who rang initially to confirm the mattress type ) rang and said it was a mistake made at factory, that a refund would be made straight away and the correct sheets would be made and sent out post haste. True to her word, the refund was indeed immediate and the new sheets arrived Wednesday evening. Jonic are without a shadow of a doubt the most professional company I have ever dealt with. Exemplary customer service that other companies would do well to follow. I would recommend Jonic to anyone looking for custom bedding. We’ll done to Nicky and her fantastic team.

Respuesta de Jonic
Great customer service very happy with my order. Will definitely use them again.

Respuesta de Jonic
Bought this product for new caravan. Website easy to navigate and quick delivery. Mattress cover well packaged and looks very good quality.

Respuesta de Jonic
This memory foam topper is the second item I’ve purchased from Jonic, the product is first class and customer service is how all companies should aim for. Well done

Respuesta de Jonic
Very easy site to navigate and use. Got exactly what we wanted.

Respuesta de Jonic
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