Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Received our dining chairs and we love them. Waited a bit longer than normal for delivery as we had to cancel the first date we were offered. Not the fault of Joshua Interiors so very happy .

Valorada con 5 estrellas sobre 5

I ordered a small leather bench sofa and matching chair. Very happy with purchases, well made and fit perfectly in the space required. Colour perfect, substantial pieces and as described online.... Ver más

Valorada con 5 estrellas sobre 5

Beautiful dusty pink swivel chair for my bedroom. Absolutely stunning! Nice and chunky (opulent) Everyone loves it! It was delivered on time and packaged very well. Also very good price and good... Ver más

Valorada con 3 estrellas sobre 5

The sofa itself is great and of high quality. That and Kyle in their customer service team are the only reason they are getting above 1 star. We had two deliveries cancelled when we waiting in al... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para supermercados y comercios
  2. Tienda de muebles para dormitorio

Escrito por la empresa

Online Furniture Retailer. Supplying Quality Modern Interior Furniture & Garden Furniture. Free Delivery On All Orders.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

110 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(110)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Excellent quality of chairs

Excellent quality of chairs, which were much more expensive on competitors website. Had a communication issue with first order but very good customer service sorted it out. Second order was a pre order which i did have to follow up but arrived soon after predicted. My only slight negative is the delivery company Joshua use is outsourced and you have to wait for them to send you a delivery slot, which could be anywhere between 2 days to a week after order. If the delivery slot doesn’t suit there is no alternative other than reschedule and wait for them to give another date, which again, could be 2 days to a week after this. On the positive side, when a delivery date is sorted the communication with the drivers is very good. I presume it’s the reason the chairs can be sold for a lower price. This is the reason for 4 stars not 5.

8 de mayo de 2023
Valorada con 1 estrellas sobre 5

Avoid

I have been very disappointed in the response of the company to my dissatisfaction with my chairs. The quality of the seat part of the chair is excellent but totally let down by the quality of the legs. The wood is rough and the grain is very dark nothing like the photo on the website. They really look terrible but the company says there is nothing wrong with them. Should have gone with a better company.

24 de abril de 2023
Logotipo de Joshua Interiors

Respuesta de Joshua Interiors

Good Afternoon Gill
I am sorry to hear you are unhappy with our response.
We have been in contact with the manufacturer/supplier.
All images have been forwarded and the situation has been explained. They have stated there is no defect with the product.
The wooden legs of this item match the description and images, solid ash wood has dark graining as a natural characteristic to the product.

As it is a natural product no two pieces of wood are ever the same. It would be impossible to have a 100% identical chair to the product image. We can only guarantee 100% identical products when the materials used are manufactured. E.g. Metal, glass, Faux leather, manufactured veneers.
The only difference in the images provided is the shapes and difference in the grains.

As discussed you can still return these chairs to us for a full refund.

Please let us know if we can be of further assistance.

Valorada con 5 estrellas sobre 5

Fantastic customer service

The customer service was second to none - Kyle was exemplary. We had an issue with one of the chairs and his fantastic customer service made it all run smoothly. Due to this we will definitely use Joshua Interior again.

10 de abril de 2023
Valorada con 5 estrellas sobre 5

Great customer service

Absolutely fantastic service provided by Kyle from helping with product selection to delivery and also post delivery. The products are also of great quality. Will absolutely recommend them.

17 de marzo de 2023
Valorada con 5 estrellas sobre 5

Good quality

Good quality. Solid wooden frame, attractive leather seating. Comfortable. Delivery was very efficient, as was all communication.

13 de marzo de 2023
Valorada con 4 estrellas sobre 5

Check delivery details

Good price for our garden furniture and good communication from Joshua interiors. Unfortunately the delivery was changed a couple of times and the delivery guys were unfriendly and would not unpack the furniture and take away the cardboard. This service is advertised prominently on Joshua interiors website so we were disappointed but it was not the end of the world. Would use them again if the price was right but would double check delivery.

21 de febrero de 2023
Logotipo de Joshua Interiors

Respuesta de Joshua Interiors

Good Afternoon Carole.
We are very sorry for the confusion regarding delivery. The full installation service does not come as standard. We are aware there may have been some conflicting information on the product page which has now been rectified. We apologise if this has caused any inconvenience.
We hope you are pleased with your new outdoor furniture set.

Valorada con 5 estrellas sobre 5

Lovely little sofa

Lovely little sofa, perfect for my space. Good price too (though increased by £50 or so from one day to the next). Arrived in good time, pleased with delivery people too. Happy overall.

16 de enero de 2023
Valorada con 5 estrellas sobre 5

Glass mirror cabinet

The mirror cabinets glass were of good quality. Arrived with no cracks due to being packed extremely well. l love the size and look good.

30 de enero de 2023
Valorada con 4 estrellas sobre 5

Great customer Service

We have purchased 4 items from the company as we really like the styles offered, and at reasonable prices too. The first three items arrived together, but there was some confusion initially with the delivery pushed back by over a week. Similar happened when ordering our 4th item and I ended up contacting Gallery Direct to arrange a specific delivery date. it feels as if the delivery mechanism doesn't always run smoothly . Joshua Interiors offered excellent Customer Service as one of our items arrived damaged. Kyle dealt with our problem and provided excellent support and that is why we were prepared to order a 4th item from the company. It would have been a five star review were it not for the delivery confusion. We really felt our custom mattered to the company.

18 de octubre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service

The service we received from this company was terrific. One of our items was damaged and the customer service lead sorted that out for us without any problem and was really responsive. We’d order from this company again.

5 de diciembre de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más