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Jubilee Web Host Opiniones 144

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TrustScore: 4.5 sobre 5

4,4

Empresa de alojamiento web
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

One of the best web hosting companies in Uganda. You are hosting several websites and web systems for us, and we truly commend your reliable services and support. Keep it up! #EmmanuelRobert

Valorada con 5 estrellas sobre 5

I was assisted by a very great lady called Charity K; she was very professional, and I was able to find a solution quickly without stressing. I had forgotten my password and didn't even know I had sec... Ver más

Valorada con 5 estrellas sobre 5

I use Jubilee Web Host for Hosting I am happy with my choice. Actually, over the years I have seen the worst. A lot of companies that are just trying to catch new customers while they charge a lot of... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your... Ver más

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Información sobre la empresa

  1. Empresa de alojamiento web
  2. Diseñador web

Escrito por la empresa

Cheap, Fast, Secure and Reliable Website Hosting, Reseller Hosting, VPS Hosting, Dedicated Hosting, Website Design, Website Security, Domain Names and SEO Services in Uganda, Africa and World Over with 24/7 Customer Support, 99.99% Uptime and 45 Days Money Back Guarantee.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(144)

11 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Increasing prices

Your company is not doing bad. But am really not happy with the way you are increasing your prices. It's not fair at all, I may be forced to give up in the near future.

4 de julio de 2023
Valorada con 4 estrellas sobre 5

Customer support is top notch

Customer support is top notch
I was provided with excellent technical support while registering a hosting services. I liked how professionally and smoothly the process was handled

11 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shortest time given before deleting site.

I think your waiting time should be increased, you cant simply delete someone's site just because they failed to renew their hosting with you, as long as the domain hasn't been transferred from your servers, why would you delete. Now i have to design the website again.
you should wait atleast 2 years, especially due to how the economy is these past two years. But my website was deleted just one year and yet my domain was still with you so i would have been expected to renew. but you guys just deleted, bad bad bad.

11 de octubre de 2022
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Respuesta de Jubilee Web Host

Dear Hamuza,

Thank you for taking some moment off your valuable time to rate and review our services. We sincerely appreciate it and can never take it for granted.

Whereas we would have loved to keep dormant/inactive accounts for two or more years as per your request or expectation, we find this a bit tricky for the following reasons:

1) cPanel, the hosting control panel we use on our Linux servers changed the billing model for their licenses. Unlike many years back, today cPanel bills based on the number of accounts existing on the server. Keeping tens of thousands of unsubscribed hosting accounts on our servers would only help to increase Jubilee Web Host's cPanel license costs when the company is not generating revenue from such accounts. Of course, the cPanel license is just a single example but there are other software licenses we use on these servers whose costs are dependent on the number of accounts on the servers. Not forgetting the strain that would be placed on the server resources like storage, RAM, computing power etc by these unsubscribed accounts. Therefore, leaving unsubscribed accounts on servers for two years would be a very bad business idea.

2) We are bound by industry standards and international, national and company-specific policies and best practices. It would for example be against international and national data retention policies for us to keep your data for two years without your consent. Of course, in this case, the consent would be in the form of a continuation of subscription or a request to us to extend your grace period. Otherwise, in the situation where you just keep quiet even after the several reminders we send, it becomes quite tricky.

In light of the above, we are sorry but we may not keep an unsubscribed hosting account account as per your request/expectation. We encourage you to always renew your subscription in time, and in the event that you are unable to renew in time, our sales and billing teams will always be glad to extend your grace period upon your request.

Best Regards

---

Jubilee Web Host Team

Valorada con 5 estrellas sobre 5

Great customer service

I am a web designer and I usually need domain and hosting services. I have had a great experience with exceptional customer service and 24/hour support from experts who help with any issues. Not to mention the affordable prices for their hosting plans which come with a free domain for the first year.

27 de septiembre de 2022
Opinión espontánea

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