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Julia Jones Opiniones 

243
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We made a random visit to the Company's showroom in Mochdre and were fortunate to meet both owners who were very attentive and informative about their products without being pushy. We then made a... Ver más

Valorada con 5 estrellas sobre 5

Great service and product. We wanted to make sure delivery would be on time, the owners asked when we wanted it, and delivered even earlier. Assembly was also smooth. The quality of the sofa bed is gr... Ver más

Valorada con 5 estrellas sobre 5

Great advice on products and all at a good price. Comms re delivery were great and my sunbeds arrived on time well packaged and exactly as ordered. Cant recommend JJ enough for their products, produ... Ver más

Valorada con 5 estrellas sobre 5

We are delighted with our Nardi table and chairs purchased from Julia Jones. From placing the order through to delivery, the communication has been excellent and the whole process was handled very p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de mobiliario para jardín
  3. Tienda de mobiliario para salones
  4. Tienda de muebles de exterior
  5. Tienda de sofás
  6. Tapicería

Sobre Julia Jones

Escrito por la empresa

Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.

Specialising in furniture for the design conscious client who values quality & service -

Fama upholstery, & Nardi outdoor furniture

We have the only dedicated Fama showroom in the UK, where we showcase Fama's innovative sofa and armchair designs.

At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.

Open 7 days by appointment only.

Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop Nardi

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(243)

107 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service

The communication was good throughout. I bought an ex display rocking chair. Zeta took a video of the chair, she also took some photos for me. I have been told the chair was in an excellent condition which is true. The delivery was prompt. The service was good from start to finish.

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great range of products

Great range of products. Called for more details and person I spoke to was very helpful in terms of delivery ETAs. Items arrived well packaged and when expected.

10 de abril de 2025
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Respuesta de Julia Jones

Many thanks for your feedback and I am very pleased you are happy with your fab new Nardi chairs. Thank you for your order, Zeta.

Valorada con 5 estrellas sobre 5

Great communication and went above and…

Great communication and went above and beyond with our delivery. Also excellent furniture.

19 de agosto de 2025
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Respuesta de Julia Jones

Many thanks for your lovely feedback. We're really pleased your happy with both service and order. It was a pleasure to help at the delivery stage and we hope you get lots of enjoyment out of your fab new Nardi dining set. Many thanks again Zeta.

Valorada con 5 estrellas sobre 5

Good liaison from Zeta in chasing…

Good liaison from Zeta in chasing delivery contractor

15 de agosto de 2025
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Respuesta de Julia Jones

Many thanks. Although our pallet delivery partner let us down with a broken van and couldn’t meet the smaller vehicle requirement due to road size, I’m really glad the delivery went through successfully the following day. Thanks again for rearranging your day – and I’m so pleased to hear you’re happy with your fab new Nardi dining set now in position. Zeta

Valorada con 5 estrellas sobre 5

Great service from both Zeta and Rob

Great service from both Zeta and Rob.
Had similar service on each occasion we have bought from the shop.
Items are different from the mass shops and advice was forthcoming regarding alternatives and options.

11 de agosto de 2025
Valorada con 5 estrellas sobre 5
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Respuesta de Julia Jones

Thank you for your feedback. Our deep understanding of the brands we offer allows us to confidently guide our customers to the products that best suit their needs. We take pride in providing honest and accurate descriptions of every item we sell. Many thanks again Zeta.

Valorada con 5 estrellas sobre 5

Nardi garden chairs, great service

Quick to respond to my questions. Kept me well informed on delivery expectations of shipping from Italy. Very happy with chairs

4 de agosto de 2025
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Respuesta de Julia Jones

It is great to hear you’re happy with your new chairs and our service. We hope you enjoy them for many years to come. Many thanks Zeta

Valorada con 5 estrellas sobre 5

Zeta was a huge help from beginning to…

Zeta was a huge help from beginning to end. Her communication was excellent and the bespoke chair we ordered was fantastic. I highly recommend Julia Jones. Thank you for your assistance and knowledge.

19 de julio de 2025
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Respuesta de Julia Jones

Thank you so much for your feedback. I'm so pleased you're happy with your bespoke Fama Kim recliniing chair, it means a lot to us. Many thanks again Zeta.

Valorada con 5 estrellas sobre 5

Excellent customer service and contact…

Excellent customer service and contact before during and after ordering. Delivery experience was great too although I had to wait a little longer than I would have liked for a delivery slot. This said, when they came the delivery men were excellent and made sure the chairs were placed in the room and took all packaging with them.

20 de julio de 2025
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Respuesta de Julia Jones

I am so pleased you are happy with your fab new Lenny chairs now in position. I'm sorry delivery took longer than scheduled with the first available date not suitable, but I am happy you were pleased with your overall shopping experience with us. Many thanks again for your order. Zeta

Valorada con 1 estrellas sobre 5

Called you twice last year to fix the…

Called you twice last year to fix the back panels that keep
Dropping off. You still have not done it.

23 de julio de 2025
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Respuesta de Julia Jones

Oh Gosh, I do apologise. I've just looked back on all my emails and I thought this issue had be resolved with our delivery team revisiting to amend the positioning of the panels. I will email you now. My apologies again. Zeta

Valorada con 5 estrellas sobre 5

new armchair

When looking for a new armchair we found Julia Jones. We loved the choice of chairs, the great range of fabrics and the competitive price. The help with the fabric choice was invaluable and we love the chair. Great delivery service too.

20 de julio de 2025
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Respuesta de Julia Jones

Many thanks for your feedback and I am so pleased you are happy with your fab new chair and your shopping experience with us. Many thanks again, Zeta.

Valorada con 5 estrellas sobre 5

Excellent and friendly service

Excellent and friendly service. Feedback about all steps until delivery.

18 de julio de 2025
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Respuesta de Julia Jones

Many thanks for your feedback, it is much appreciated. Zeta

Valorada con 5 estrellas sobre 5

Ch as ir

Customer service & advise

11 de julio de 2025
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Respuesta de Julia Jones

I'm so pleased your happy with your fab new chair in position. Many thanks Zeta

Valorada con 5 estrellas sobre 5

Great products and service alike

Great products and service alike. Will be using them as a supplier more in the future based on our first order. .

7 de julio de 2025
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Respuesta de Julia Jones

Thats super, I'm so pleased your happy with your fab Nardi chairs and tables now in position. It looks fab and many thanks for your feedback on our service.

Valorada con 5 estrellas sobre 5

Julia Jones

Great help during the pre buying stage and delivered on time

2 de julio de 2025
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Respuesta de Julia Jones

Thats great to hear, many thanks again for your order. Zeta

Valorada con 5 estrellas sobre 5

Great products

Great products. Amazing customer service.

24 de junio de 2025
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Respuesta de Julia Jones

Thats brilliant, many thanks again Zeta

Valorada con 4 estrellas sobre 5

Great efforts but let down on delivery

I can't fault them on their sales efforts. They went out of their way to meet with us, spent time, and were friendly. Easily contactable. The only negative was that we were let down on the delivery so a bit of a wasted day by being given the wrong date.

25 de junio de 2025
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Respuesta de Julia Jones

My apologies again for our delivery day mix up. I'm afraid that was my fault in clicking on the wrong delivery day when booking it into our system. Many thanks Zeta.

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