Logotipo de Kelkoo
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Información sobre la empresa

  1. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Online shopping and price comparison from Kelkoo. Shopping site featuring online shopping guides and user reviews to help you find the latest products at the best price available.

Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

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Valorada con 1 estrellas sobre 5

order not verified after putting in card details

i placed an order that the advert had amazon.co. put had kelkoo underneath. I placed my order gave card details but no payment was confirmed and no further info came through. i am an old age pensioner and are very worried that i have been scammed. i have no order or reference number and have speent all morning trying to sort it out

1 de diciembre de 2025
Opinión espontánea
Logotipo de Kelkoo

Respuesta de Kelkoo

Dear Ian,

Thank you for reaching out and sharing your concern; we fully understand how worrying this situation must feel.

To clarify, Kelkoo is not a shop and we do not sell products, take payments, or process orders. We are a comparison service that simply redirects users to retailers such as Amazon.

If you entered your card details, this would have happened on the retailer’s website, not on Kelkoo. We have no access to your personal or payment information.

We suggest you to contact directly Amazon customer support.

Kind regards,
Kelkoo Group Support Team

Valorada con 1 estrellas sobre 5

Terrible ROAS

Terrible ROAS, promising great results but terrible outcome compared to other traffic sources. Our account manager could only apologize and said it was apparent that our business cannot sell successfully via Kelkoo (lighting bulbs and fixtures) so we ended the partnership immidiately after the first follow-up 5 weeks in. They took zero responsibility where they refused to reduce the invoice and they said there was nothing they can improve from their side. Cannot recommend.

5 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible services

Terrible services, low conversions, incompetent support. They have good commercial that tell you they will do everything and optimize the campaign for you, but they don't. When you see your money going away (a lot of money) they just answer "it's normal that's the beggining, just give us time to adjust your campaign" I'm still waiting after 1 year... If you want to invest your money smartly just DON'T go with them.

18 de octubre de 2017
Opinión espontánea
Logotipo de Kelkoo

Respuesta de Kelkoo

Hi Souf,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.

Valorada con 1 estrellas sobre 5

kelkoo is scam

kelkoo is scam
publisher should never work with them they dont pay you end of the month the issue two invoice to us and never pay us,

27 de julio de 2017
Opinión espontánea
Logotipo de Kelkoo

Respuesta de Kelkoo

Hi Rana,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.

Valorada con 4 estrellas sobre 5

Udnærket

Har brugt deres side mange gange og har fundet frem til de billigste produkter. Fungere godt!

17 de febrero de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

HHmmm!

Always bring up companies that dont sell the item I'm looking for.

18 de abril de 2012
Opinión espontánea
Logotipo de Kelkoo

Respuesta de Kelkoo

Hi Glynno,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We’re sorry to hear you had a negative experience with our Price Comparison sites. We aim to continually improve our services, based on our customer feedback. Thank you for taking the time to share your thoughts with us.

Valorada con 4 estrellas sobre 5

Great to check prices, not as easy to buy.

I used to use this site in the past, however, nowadays it is more used as a price checker. Amazon sells more, for less.

12 de abril de 2012
Opinión espontánea
Logotipo de Kelkoo

Respuesta de Kelkoo

Hi,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We aim to continually improve our services, based on our customer feedback. Thank you for taking the time to share your thoughts with us.

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