AVOID AT ALL COSTS
AVOID AT ALL COSTS. Scammers with no experience and no licensing!!!
Was locked out of my apartment when I called and got told they would send someone to come fix the lock. When the guy arrived he simply looked at the lock and quoted $360 and that he needed to drill through it. Eventually we were able to establish it should not be that expensive and he would do it for $150. The first suspicious thing was he never asked for any form of identification to see if the apartment was really ours.
3 hours later of him drilling and doing what seemed to be messing up the whole door, we asked for his license to do this job to which he started packing up and getting highly defensive. He started stating he did not need a license to perform this work despite what we were reading online about NJ locksmith laws. After questioning his license, he then stated someone else would come to finish as he could not. He kept drilling and making things worse. He left with an absolute state of the lock halfway out all busted up.
Eventually we decided to not continue with their service as the whole thing was suspicious. We called a reputable locksmith who said they would be able to do the job. Within 5 minutes of the proper locksmith arriving he was able to get us in and noted and ridiculed the terrible job that had been.
Because of the damages THIS service worker provided (note no license) we ended up needing to replace extra parts and the total cost came out to $1050. Which is absolutely absurd. Had we not been SCAMMED by this terrible company this whole job should have been only $200-300 as stated by the reputable source.
Another thing to note when I asked the so called ‘locksmith’ for his name he was extremely defensive and asked why I would need it. Eventually only gave me his apparent first name of Sam and refused to give me his last name.
Overall AVOID at all costs. 3 hours wasted and over $1000 spent because they send out rude incompetent workers with no licenses. Utter scam.
I have retained documentation of the expense I incurred and all the added damages this place did to our lock. Before and after pictures can also be provided.