24H Locksmiths LTD Opiniones 

1549
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely dreadful experience ….. lock jammed ended up replacing both locks. Price changed throughout process ended up paying in cash just over 1k. Wish I hadn’t paid in cash as would use section 75... Ver más

Valorada con 2 estrellas sobre 5

£239 to break a lock, with no replacement lock fitted. This was made up of a £50 call-out and £189 for the job. When I went to pay, I was then told an additional 20% VAT would be added, despite t... Ver más

Valorada con 1 estrellas sobre 5

Locksmith arrived and despite £75 quote then preceded to try and charge over +£160. When I politely enquired about why the price had increased he refused to give any details or context. I then asked h... Ver más

Valorada con 5 estrellas sobre 5

We were locked out of our hotel room for over two hours. The manager refused to cover the locksmith fee and left us stranded, insisting he’d try to open it himself later. Patrick was incredibly helpfu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Cerrajero
  2. también en la categoría
  3. Servicio de cerrajería de emergencia

Escrito por la empresa

Lock Repairs & Replacements Has your lock come away from the door? Is your safe not locking or opening? Do you need to reset or upgrade your safe’s lock or recode your code lock? Has your main entrance key gone missing? Broken or jammed locks? Does your malfunctioning electronic lock need repairing? Keys247 can provide the help you need, as soon as you need it. 24H Locksmiths LTD offers lock repairs and replacements around the clock. Our 24-hour emergency service will assist you in the event of lost keys or attempted burglary or post break-in. We provide lock repair and replacements for all types of doors, windows, safes, garages, shutters, cabinets and more.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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2,5

Todas las opiniones

(1549)

65 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid at all costs!!!!!

Avoid at all costs!!!!!! I was quoted 50 pounds over the phone… the locksmith arrived and ended up charging me 342 pounds!!!!!!!! He actually said he gave me a discount and it was meant to be £390, it’s laughable.. they’re an absolute disgrace and so predatory!! Bear in mind I called at 9am - not the middle of the night. Please do not go here. Subsequently I had to go back to another locksmith for the same door a week later and for the exact same lock it cost me £150!!! I told him about it and he said they were dishonest!! They’re absolute scam artists!! Do not go here!!

14 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Got quick help in accessing my house. I was locked out of the house called…

I was locked out of the house called them and they said 1 hr some1 will come and open the door, within 1 hr Aleks was at my door he drilled the lock to open the door, was pleased to get back in my house. But remember to stick to what the price u are quoted when u call them. I was quoted £59 on phone to open my door and let me enter but when the locksmith arrived he said this is difficult lock and it would cost me £169, later he agreed for 120 but I just stuck with the quoted price, so he drilled and broke my lock to open the door and finally agreed to 59+vat to which again said it was not what I was told on phone. In the end it all £59. So stick with what is quoted on the phone.

21 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing!

Just had them come out to help us gain access to our house as we left keys on the inside of the door by accident. The guy quoted £45 for labour over the phone. He came swiftly, within 40 minutes which is great but he said he was unable to gain access and had to drill the lock off and replace it. What should have cost between £100-£200 cost over £600!!! He charged an exorbitant amount of labour to drill the lock off and again to fit the lock, which doesn't even sit right in our lock, so it doesn't look nice (although it technically works). I would not advise to go with this company, you can get much cheaper and better quality work done for sure!

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

super careless and extremly expensive

super careless, very old style approach. they define tou tolo advantage of my stressfull and vulnerable situation.
very expensive service, they do not provide a reference amount that will be charged until they come on site, which means that will have to pay their transportation at least!! £89
i could not open my door as i lost my key só rang this company at 2am.
the guy that opened my door, just did 3 drills on the lock which it was not needed. a simple tool would be more than enough to open the door as i did not have the key in the hole.
do not recompensa and will not require service ever again.

20 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs... predatory, misleading, and fraudulent service

I was quoted £39 over the phone by this company to help with a lockout. When the locksmith arrived, he falsely claimed my lock was too secure to pick and drilled it unnecessarily, charging me £280.80 for the callout and forced entry. He then tried to pressure me into replacing the lock immediately, quoting over £300, saying the price would increase the next day - classic high-pressure scam tactics. Fortunately while the locksmith was doing all of that I immediately looked on Reddit and also consulted another locksmith and was told that my lock didn't have to be drilled at all in the first place so I told the locksmith that we'll just leave it at that.

The next morning, a reputable locksmith confirmed the lock could have been opened non-destructively using a card, and replaced the entire lock for just £90 + VAT. He also warned me that these kinds of companies pay heavily for SEO to appear at the top of Google, often outranking legitimate local locksmiths meaning people in emergency/stressful situations like mine are tricked into thinking they're calling a trusted provider.

After investigating further, I found:

The company claims to be VAT registered, but I could not find a matching company on Companies House.

They are not members of the Master Locksmiths Association (MLA), so are not officially recognised or held to professional standards.

Their website (keys247.co.uk) appears unrelated to any verifiable legal business, and is likely just a front to collect leads.

These tactics are well documented on Reddit and other review platforms - misrepresentation, price-gouging, and intimidation.

I’ve reported this to my bank and Trading Standards and strongly advise others to avoid this company. Always check for MLA membership and avoid anyone who refuses to give clear, written quotes upfront.

29 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Hello there,

Sorry to say we do not recognise the details of your feedback. We do not quote £39 as our call out, we would like to investigate your case further.

Can you provide an email address to allow contact

Valorada con 5 estrellas sobre 5

Highly recommend, Alex is a speedy, professional locksmith

Alex is a fantastic locksmith! He arrived promptly and had unlocked my door within seconds. His calm, professional manner is exactly what’s needed in the stressful, upsetting situation of being locked out. I cannot recommend his services highly enough.

4 de julio de 2025
Opinión espontánea
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Respuesta de 24H Locksmiths LTD

Thanks so much, Eden! We're really glad Alex could be there for you when you needed it most. We’ll be sure to pass on your kind words—really appreciated!

Valorada con 1 estrellas sobre 5

Absolutely shocking and dishonest…

Absolutely shocking and dishonest service – avoid at all costs!

My husband and I were locked out late at night and called this so-called “24-hour locksmith” after being quoted £45 for a simple entry. I confirmed the price twice over the phone with the lady who booked it. She never mentioned any emergency call-out charges, VAT, or inflated costs for locks.

When the locksmith arrived, he suddenly quoted £169 + VAT, claiming it wasn’t a “simple entry” — yet he barely even tried to pick the lock (literally touched it for 2 seconds) and refused to check the easier back door we offered. He insisted on drilling the lock, which any random person could have done. So much for professional skill.

After entering, he tried to charge us £75 for a lock that retails online for £10, and then slipped in a £45 emergency call-out fee + VAT — again, never mentioned on the phone. In the end, we were handed a ridiculous £346 invoice, when we were initially quoted £45.

We felt cornered — it was after midnight, this man was in our home, aware of our security, hovering over us — we were intimidated into paying. It was predatory and exploitative.

This company is running a scam disguised as a locksmith service. Their pricing is completely dishonest, they prey on people in vulnerable situations, and the reviews saying similar things are clearly not a coincidence. I will be reporting them to Trading Standards, Citizens Advice, and disputing the payment through my credit card.

Avoid this company. They are scammers.

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

24H Locksmiths LTD

I would highly recommend 24H Locksmiths LTD. Alex the locksmith is extremely knowledgeable, professional and friendly. Prompt service and any issues are resolved very quickly. Thank you!

18 de junio de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thanks so much for the kind words! We're glad to hear Alex took great care of you—I'll be sure to pass your feedback on to him. Appreciate the recommendation!

Valorada con 1 estrellas sobre 5

Huge scammers.

Huge scammers.
Charged me nearly £500 to replace my lock.
Lied about everything being fixed, wanted to charge me a further £900 for my door panelling.
you can never get a call back and when you do call, they are very aggressive, I even had to ask the manager to calm down so we could atleast discuss why I never received a quote and why was I lied to when I was told everything was included in the first quote.
Honestly it is children running the phone lines and they have no clue what their technicians do.
They overcharge, aggressive and out to just steal your money. Do not use

9 de junio de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

This is so far from the truth, but you are entitled to your opinion and we are sorry not to be able to help you further. A recording of your call can be sent to you at your convenience. Wish you all the best with your future endeavours

Valorada con 5 estrellas sobre 5

Sebastian 5*

Sebastian was very prompt, professional and entirely transparent about what needed to be done and the cost involved. The first time I've not dreaded having to pay the locksmith.

7 de junio de 2025
Opinión espontánea
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Respuesta de 24H Locksmiths LTD

Thanks, James. Great to hear Sebastian made the process clear and straightforward. Really appreciate you sharing your experience!

Valorada con 5 estrellas sobre 5

Saturday night lock out

I was locked out and within half an hour Bobby was here and managed to open the lock within 5 minutes! Amazing service, highly knowledgeable and couldn’t recommend more!!

17 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thanks so much, Victoria! Glad Bobby could get you back in quickly—he knows his stuff! Really appreciate the kind words and recommendation.

Valorada con 5 estrellas sobre 5

Fast and efficient service from start…

Fast and efficient service from start to finish. Needed entry into my property as i had been locked out and Bobby had the issue sorted within 5 minutes.
Will definitely use him again, but hopefully i won’t need to…!

16 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thanks, David! Glad Bobby could sort it so quickly. Fingers crossed you won’t need us again—but we’re here if you do!

Valorada con 5 estrellas sobre 5

Marius was a great help

Marius was a great help. Figured out the problem immediately and gave a quick solution. Would highly recommend. Thank you!

16 de mayo de 2025
Opinión espontánea
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Respuesta de 24H Locksmiths LTD

We really appreciate you taking the time to leave this review for Marius. Thank you !

Valorada con 5 estrellas sobre 5

Thanks for help

Thanks for help , very helpful my door was opened.

13 de mayo de 2025
Opinión espontánea
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Respuesta de 24H Locksmiths LTD

It was our pleasure to help you, thank you

Valorada con 5 estrellas sobre 5

Alex was very prompt and helpful

Alex was very prompt and helpful. Good service! He arrived very quickly and I had no hassles

12 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thanks, Ishita! Great to hear Alex made things smooth and hassle-free. Always happy to help quickly and keep things easy!

Valorada con 5 estrellas sobre 5

Highly recommend

Alex was very helpful, fantastic service!

3 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thank you very much, we appreciate your feedback

Valorada con 5 estrellas sobre 5

Great Service from Bobby

Bobby helped me out today and was very helpful. Very quick service and was super friendly

3 de mayo de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Hi Raliat,
Thanks a ton for the lovely feedback! We're really happy to hear you had a smooth and friendly experience. Bobby will be chuffed to hear your kind words. If you ever need help again, just give us a shout!

Valorada con 1 estrellas sobre 5

If it wasn't already obvious the 5 star…

If it wasn't already obvious the 5 star reviews are all fake. All critical reviews are being taken down. The public have been warned about companies like this but still they continue to ply their trade in a dishonest and corrupt manner. They charged well over £700 to change a nightlatch (51015) There was a charge for 'service' of nearly £200, a further charge for 'emergency call out' of £130 and £225 to replace a Yale type cylinder which can be bought from Screwfix for £12. The total call out time was less than 1/2 hour. They appear to operate a kind of commission based service to offer work to people who want the job and presumably take a percentage for the lead. There is no website attached to this 'company' and it is not possible to easily identify who are the directors as Companies House list the company as dissolved in 2013. The directors were named as Oz Sharabi and Oded Loulay. The current address of the company is listed as 158 Uxbridge Road W13 8BS although the website keys247.co.uk has a completely different address and a company registration number that does not relate to 24H Locksmiths Ltd. The company is registered for VAT however there is no company with this name registered at Companies House and they are not registered with the Master Locksmiths Association. The website address keys247.co.uk is unrelated to this 'company' although it is used to advertise the services. The invoice number is provided above however key247.co.uk will claim they have not received the 'correct' reply and may attempt to take down the post.

29 de marzo de 2025
Opinión espontánea
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Respuesta de 24H Locksmiths LTD

We would be keen to investigate your case. Can you provide contact details or email the address on your invoice

Valorada con 5 estrellas sobre 5

Fantastic company on my way home from…

Fantastic company on my way home from work, they guys are already waiting for me by the road side, after l spoke with the customer service about my key 🔑 and book the engineer for 8pm, I really appreciate they prompt respond very recommended also very friendly,

12 de abril de 2025
Opinión espontánea
Logotipo de 24H Locksmiths LTD

Respuesta de 24H Locksmiths LTD

Thank you for the kind words

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