Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(6)

3 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

⭐ **1/5

⭐ **1/5 — Extremely Disappointing Experience with KFC Shahrah-e-Faisal**

This was honestly one of the worst delivery experiences I have ever had with KFC.

My order took **around 1.5 hours to arrive**, which is already completely unacceptable. But the real problem started when the order finally arrived — **one of the items was missing**. The rider took the full payment and left without properly checking or resolving the issue.

I immediately tried contacting the rider, the **KFC Shahrah-e-Faisal branch, and even KFC head office**. For more than **2 additional hours**, I kept calling and explaining the same problem. I called **11 times**, and every single time I was given the same empty response: *“We are looking into it”* or *“We are solving the problem.”*

But absolutely **nothing was actually being done**.

This is not just about a missing food item. It is about **poor service, zero accountability, and completely disrespecting a customer's time and money**. If a customer has to spend hours calling a restaurant repeatedly just to receive an item they have already paid for, then there is a serious problem with the entire delivery and customer-service system.

What makes this even worse is that they kept giving me hope that the issue was being resolved, while **nothing actually happened for hours**. Eleven calls and more than two hours later, I was still waiting for a proper resolution.

**KFC Pakistan needs to seriously improve its delivery operations and customer support.** Taking someone's money and then leaving them to repeatedly chase the restaurant for a missing item is simply unacceptable.

Very disappointing experience. I expected much better from a major brand like KFC.

8 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience ever.

Worst experience ever.

I ordered takeaway from the Model Town branch in Gujranwala today. The staff’s behavior was very average, the quality of everything was terrible.
The burger bun was extremely hard, there was no lettuce in the burger, the chicken pieces was very small, and there was barely any sauce in it. The burger was completely dry and difficult to eat. The chicken pieces were also very small and dry, and even the breading was coming off.
Such third-class service from them.

11 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

They should keep the volume down of the music.

I visited the KFC Multan branch a week ago. The staff was friendly, and the atmosphere was pleasant. The food was delicious. However, there was one thing I didn’t like—the loud music. Some people choose to dine in to have good conversations with their companions.

21 de diciembre de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más