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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I am beginning to think this website is a scam. Unfortunately didn’t read reviews before ordering. I placed an order on August 27 and to date there has been no movement beyond a Canada Post tracking n... Ver más

Valorada con 5 estrellas sobre 5

Kitchen Niche has become my go-to source for tea (and we drink a lot of it). The variety they carry is vast, the quality of the Metropolitan Tea Company's brand (Metropolitan is the wholesaler) is un... Ver más

Valorada con 5 estrellas sobre 5

I ordered a few items before a holiday and never received a response until several days after but they stated because of the holiday and this had my item leaving later than usual as well. My item was... Ver más

Valorada con 1 estrellas sobre 5

Do Not Order from this company. Wish I had read other reviews before placing an order. received my order late the order was not complete and the company has not responded to any of my email queries... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. también en la categoría
  3. Tienda de encimeras

Información proporcionada por diversas fuentes externas

Kitchen Store offers Cookware and Bakeware, Kitchen Products, Kitchen Appliance and Emile Henry Bakeware and Cookware and other products you would find in a Kitchen Store.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(27)

14 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I do not recommend doing business with…

I do not recommend doing business with this company. They refused to cancel an order when it was well within their power to do so, refused to provide return shipping and refused to provide a full refund. Unhelpful and unethical.

12 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Common thieves

Common thieves. This company sells products they do not have in stock to take your money and then entrench your in an arduous process of goose chasing to pursue fulfillment. Relying upon the kindness and patience of people understanding delays the pandemic may cause, they ensure to exhaust any claim period available through your payment method before canceling your order without returning your funds. They continue to list products for sale on their site that they have been incapable of fulfilling for nearly 7 months to ensnare other unassuming consumers in their trap. They are effectively criminals fronting as a valid business. Take your money and run to literally any other place of business that operates with an ounce of integrity because you will be far better off.

10 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service/Lack of

On Mar. 28/21, I placed an order for 2 items. On Mar. 29, I received one of the items as a gift from my husband so I emailed Kitchen Niche & asked that they remove one of the items from my order because I no longer needed it. No response. I emailed again, no response. I telephoned but all I got was voice mail with no opportunity to leave a message. On Mar. 30, I emailed them 4 times & tried telephoning..again just a voice message. By then I no longer wanted to deal with a company with such poor customer service so I emailed to cancel my entire order. In between my emails I received an email from them that they were processing & packing my order! I immediately emailed back to cancel my order. In total, since Mar. 29 I had emailed them 6 times. No response. On Apr. 1, I received an email from them saying that they had shipped the one item even though I had repeatedly asked for the entire order to be cancelled! It will be returned because I do not want to deal with this company.

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast Efficient Service

I orderred 3 Frigoverre jugs on a Sunday about 8:30 PM. I inquired that same evening when my items would be shipped. I received a return email immediately advising me the items would ship the next AM. I received the items on Tuesday in the morning as promised.

I couldn't really ask for more. The product arrived as promised in new condition. Great service, great price!!

28 de septiembre de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Substituted Item

I ordered a bar tools set to compliment some bar tools my husband already has. What I received was a substituted bar set, not the set I ordered. The set I ordered isn't even on their site anymore. The description on the site of the one they sent even says it comes in a "beautiful gift box". Mine came in plain white boxes and some pieces were only in bubble wrap. It's a joke. I have been calling non stop and have emailed several times and NO RESPONSE in 3 days. DO NOT ORDER FROM THIS SITE. I've contacted my credit card company to dispute the charge while I wait for them to contact me for the return.

18 de diciembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slow shipping, had to chase them to receive merchandise

This company is bad. Ordered items in November and they didn't arrive for 1 month, and only because I left numerous messages to ship it. Received the items and they were not as expected and I am still waiting for a credit to my VISA two months later. Buyer beware.

12 de febrero de 2009
Opinión espontánea

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