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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

我自己可能太期待而高估這個午宴,為了讓體驗感增加,購買了VIP的座位,但其實人數不到1/4更本不用多花這個錢,就只差在座位在舞台上,其餘的餐點或禮品跟一般座位沒有任何的差別,所以我會覺得座位無需要選前方的位子!!! 但撇除座位價差的部分,沒參加過這活動我還是會推薦,舞者很專業的舞蹈,讓在享受餐點時也飽受眼福。 使用者平台訂購很方便,購買商品後會寄邀請函,參加午餐時出示即可入內,我覺得非常省時且... Ver más

Valorada con 1 estrellas sobre 5

KKDay is indeed an operating scammer I ordered on September 26, 2026 for the Busan Sky Capsule and was cancelled by KKDay. You sent me an email to refund the Php 2306.84 that you charged me on... Ver más

Valorada con 5 estrellas sobre 5

I’ve used KKdays for a tour in Taiwan and Japan plus getting a pocket wifi for Taiwan! It was reasonably priced and great overall!! Very good prices and the process is easy and smooth! Also customer... Ver más

Valorada con 1 estrellas sobre 5

新幹線のチケットを予約購入しました。 ・システムが未完全過ぎてチケットは何回やっても、駅員さんがやっても予約情報なしになる。 にも関わらず、エラー画面の写真がないと返金出来ないとの返事 それならばチケット発行の仕方にエラーの場合は画面の写真を撮るように記載しておくべきなのでは? ・質問のやり取りも確認せずに何回も何回も同じことを聞いてくる ・自社のシステムをカスタマーサポ... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agencia de excursiones
  4. Agencia de turismo
  5. Atracción turística
  6. Operador de excursiones

Información proporcionada por diversas fuentes externas

KKday is an e-commerce travel platform that offer 10,000+ experiences around the world. We provide the a wide breadth of experiences, including theme park tickets, cooking classes, multi-day tours, airport transfers, sim cards, and hidden sights off the beaten path.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(246)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Kkday sells tickets that expires in 15 mins' time

Bought 3 tickets to SEA Aquarium @ Sentosa and wanted to use immediately. To my horror, the attraction staff told me they were closing in 15 mins' time. My bad for not doing thorough research. The staff told me KKday should not be selling tickets that are turning invalid in 15 mins' time. Very inethical.

I contacted KKday to amend the date to the next day. They rejected and said I arrived at the attraction late (what the?) and there is strictly no refund or date amendments.

Fortunately, the SEA Aquarium staff helped me of goodwill.

5 stars to SEQ Aquarium abd 0 star to KKDAY.

I will never use KKday ever again. Pissed with them.

11 de junio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Yesterday brought sentosa segway ticket…

Yesterday brought sentosa segway ticket waited next day still under processing , the services is poor and cannot contact customer service . I waited so long for confirmation or cancellation ,at last they did contact me back and refund me the amount. Appreciate

14 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

KKday is NOT authorized to sell our attraction

KKday is claiming they are selling tickets for Capilano Suspension Bridge Park in North Vancouver, Canada.

This is incorrect. We have NO business relationship whatsoever and do NOT accept their tickets. Be warned.

D. M. Director of Sales, Capilano Suspension Bridge Park.

30 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible booking experience

I have had such a horrible booking experience with KKDAY. I made a wrong booking and asked for a cancellation/refund however they shift the responsibility and say it is out of their hands and they will check with their supplier to decide if cancellation can be made. The next day, they then threatened me and told me the only way to cancel is to book through them again before they allow for cancellation which was fine with me because I was the one who made the mistake in the first place.

BUT upon rebooking through their app, not only was I being charged me at a much much higher price as compared to other 3rd party apps for the same date/same timing, but many package benefits were omitted as well compared to booking with other 3rd party apps like klook.

Very disappointing especially since I have had high expectations for KKDAY and its services.

23 de octubre de 2021
Opinión espontánea
Logotipo de KKday

Respuesta de KKday

Dear Reviewer,

Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
1. For your first booking with the HK cruise, kindly notice that under normal circumstances, the product does not allow cancellation or exchange once it has been made. However, we have successfully made an exceptional case for you to gain a full refund after booking the correct item.
2. For your second booking with the SG cruise, we are sorry that we could not confirm the product content of another platform. Here is your booking fee's included:
-2-night stay at Balcony Stateroom (BSS)
-Meals: Full board (Deck 7: Dream Dining Lower, Deck 8: Dream Dining Upper, and Deck 16: The Lido)
-Port taxes and fees: S$60 per passenger
-COVID-19 Antigen Rapid Test (ART): S$60 per passenger
-[KKDAY EXCLUSIVE] Free one-way private transfer to Marina Bay Cruise Centre Singapore, worth $60!

Should you have any further inquiries, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Valorada con 1 estrellas sobre 5

Untrusted vendor and Worst customer support ever

Worst customer support ever. I was cheated by one of their vendors and their only answer was: "It is your fault, you should have called us, now the problem is between you and them". Unbelievable! I would never recommend this company at all!
1- They work with untrusted vendors
2- They do not provide customer support but customer punishment when facing troubles. I have all the conversations with them, just unbelievable...

Please, stay away, find other route!

13 de octubre de 2021
Opinión espontánea
Logotipo de KKday

Respuesta de KKday

Dear Reviewer,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Valorada con 1 estrellas sobre 5

This is the worst travel company ever.

This is the worst travel company ever.

We booked a cruise through this company. After booking we realize the four of us are out in one room instead of two separate rooms. When contacting the company, we never get a proper answer. They dodge our questions, blame it back to the cruise company and just give mediocre responses. Three weeks later, we are still trying to figure out who can actually help us.

If you want to feel stress out before your trip and over pay, definitely choose kkday!

14 de septiembre de 2021
Opinión espontánea
Logotipo de KKday

Respuesta de KKday

Dear Reviewer,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience (Booking number, Travel date, product name, etc)
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Valorada con 1 estrellas sobre 5

Such a stressful booking experience

I was giving wrong venue info of the Hotel package and it caused me have to re-arrange our plan. I have spent a entire week to communicate back and forth with kkday yet I had to reach out to the hotel to sort the arrangement myself. It’s such a frustrating experience to deal with kkday customer service as the instruction seems always executed half way or with error, and according to customer service officer the manager is either in meeting or never available to talk to the customer.

I have also shared the package with friends and I am arranging the plan for us all. I already lost a week and the staycation is upcoming which is building unnecessary pressure before the holiday even happen...

Tomorrow is the 7th day and there are only couple days left before our visit, and I have my fingers crossed that one of the manager will call back, and we can have things sorted before the journey.

Such a stressful booking communication..

20 de junio de 2020
Opinión espontánea
Logotipo de KKday

Respuesta de KKday

Hi there Elizabeth,

Regarding to your order, we had received your message and incoming call today, we will inform your message to the responsible unit and will get back to you at the time slot which spoken on the phone call.

We're sorry if any inconvenience caused, please kindly wait patiently for our phone call on June 21st 2020, we will get back to you as soon as possible, thank you.

Valorada con 5 estrellas sobre 5

Absolut zufrieden

Absolut zufrieden, vor allem waren sie in meiner Situation auch sehr kulant, als ich meine Reise wegen Covid 19 nicht antreten konnte. Ich habe den vollen Preis erstattet bekommen.

+Gute Preise
+Sehr freundlicher und schneller Kundenservice

10 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We booked 2 activities in Japan last…

We booked 2 activities in Japan last January-February in Nagoya and Hokkaido unfortunately the activity in Nagoya did’nt push thru due to our delayed flight and it’s beyond our control. We requested for a refund and Kkday immediately response to that, about Hokkaido activity we enjoyed a lot everything was in order, would happy to refer Kkday to our relatives and friends, again thank you Kkday you made our winter in Japan memorable, indeed a winter to remember❤️❤️❤️

19 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it

I was so satisfied for my recent trip by kkday. For sure, I will purchase other tours in the future.

18 de marzo de 2020
Opinión espontánea

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