Knights Estate Agents Opiniones 

57
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole team at knights have been nothing short of outstanding. From the initial first visit to the end of signing the contracts we have been very impressed with their knowledge and commitment to en... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with renting a property through Knights has been amazing! They really care about their customers and are always available to answer any queries. They are professional , prompt , and ver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Knights provided excellent service, Mr Ross has been fantastic , very helpful and professional during the entire renting process. Phillipa has explained all the details about our new property, she... Ver más

Valorada con 5 estrellas sobre 5

Because of the limited amount of property coming onto the market over the past year our initial buyer, who was found very quickly by Knights, pulled out after a few months as we hadn't found a propert... Ver más

Información sobre la empresa

  1. Agencia de alquiler de inmuebles
  2. Agencia de alquiler de apartamentos
  3. Agencia de alquiler de condominios
  4. Agencia inmobiliaria
  5. Agentes inmobiliarios

Escrito por la empresa

Knights are a full-service, residential lettings specialist with over 50 years of experience. We all share a passion for delivering first-class service and have a deep understanding of marketing, tenant screening, lettings legislation, and everything that goes alongside creating long-lasting, trouble-free tenancies for our clients. For over a decade, we have helped our clients succeed as landlords by utilizing our all-around letting know-how. Our obsession with doing things correctly combined with our attention to detail has led our operation to great success. Knights help Investors to become Landlords. As well as Letting and Managing residential property, we also help investors all over the world to acquire Buy-to-Let property efficiently and correctly. Utilizing our contacts, expertise and experience to guide would-be investors; maximizing their return whilst avoiding common mistakes. We focus on quality, not quantity. To this end we only ever work with a handful of clients at any one time which ensures our service is never diluted, this approach means our clients get the full benefit of our experience, expertise and all-round property knowhow. Call now to speak Mark or Ross on 01293 855355 or email: info@knightsproperty.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(57)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I would strongly recommend avoiding Knights

I would strongly recommend avoiding becoming a tenant in a Knights managed property. There is another review on Trust pilot where they have responded by saying they have no record of a tenant's complaint. This says a lot about them as a company. When it is convenient for them suddenly, they will have no memory of something including vital maintenance needed on the property you are renting from them. AVOID

7 de septiembre de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

The previous bad review was made 9 years after the alleged event and pre-dates our legal requirement for recordkeeping, as stated. Somewhat uniquely all of our team are qualified in Lettings and Management and take our duties very seriously. If this is a genuine complaint then please feel free to elaborate and email me at mark@knightsproperty.co.uk . Mark, MD

Valorada con 5 estrellas sobre 5

Knights provided excellent service

Knights provided excellent service, Mr Ross has been fantastic , very helpful and professional during the entire renting process. Phillipa has explained all the details about our new property, she answered many questions put to her in an efficient, professional, patient, and friendly way.
We would highly recommend the services of Knights.
Thank you Knights Estate Agent for everything.
Chris and Sofia

9 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest and hardworking Estate Agents

You simply don't meet honest and hard working estate agents everyday and when you do you want to let others know!

My experience while renting a property through Knights Estate Agents was excellent. I felt that my questions were always answered in a timely manner and with courtesy. When I called, there was always a person on the other side to attend to my call.

I dealt with Ross and Phillipa and both of them came across as people who care about the work they do and about people they service. Given the current rental market situation I felt they handled my expectations well and were open and transparent from the very start.

So, renting or buying, I would not hesitate to use Knights Estate Agents again. They provide outstanding service!

27 de julio de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

Thank you. I am pleased to hear that you had such a professional service.

Valorada con 5 estrellas sobre 5

Knights was recommended to me by at…

Knights was recommended to me by at least two estate agents when I was house-shopping, so I gave them a call and found Ross extremely helpful on the phone. He then helped me with my purchase decisions as I was looking for a house to rent out and his experience and insights were invaluable in choosing somewhere suitable that would work both as an investment and as a rental property. I bought two houses eventually and he was extremely helpful with both. I am now very happily renting out both houses through Knights. They provide all the support I need and are invariably calm, efficient, thoughtful, and professional.

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike M

Knights Estate Agents manage a rental property for me, they are efficient , helpful and reliable.
I would highly recommend them.

25 de julio de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

Thanks Mike.

Valorada con 5 estrellas sobre 5

An extremely good professional service.

An extremely good professional service.
Knights are conversant with the related legislation and ensure their clients are aware of the current and latest regulations.
Knights are always available for help and guidance when needed.

24 de julio de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

Thank you for your kind words, Roger.

Valorada con 1 estrellas sobre 5

Terrible agency - Avoid

Terrible agency, rented from them when I first moved from Kent to Sussex - in 2013 the property in Crawley down was not fit for habitation, the current tenants were still in the property with their pictures up and rugs around josh stick burning, turns out these pictures and rugs were covering holes, stains, pipework poking out of the floor, the josh sticks covering the stench of mould.

The house on the first day still had the other persons stuff there, actually more like bin stuff, 10 black bags later of someone else's dirt despite the agents at Knights stating it would be cleared and cleaned, simply didn't happen. 50% of the light switches were superglued closed and this was just the tip of the iceberg, this iceberg was bigger than the one that took out the Titanic..

I spoke with Ross about the issues within an hour of getting the keys and trying now to get out of this horrible rental, to which Knights took no responsibility - Ross told me he knows tenancy law more than me and go ahead and take him to court.. This was no one of those situations where I have to weigh up the damage this is already causing to life and possibly starting a court battle.. horribly so we stayed for the 10 months of hell and it nearly ended my relationship with my partner due to our quality of life being ruined by Knights. They simply didn't care as soon as we signed the tenancy agreement and told us to swing for it... Cowboy outfit and very surprised they are still trading all these years on

Update: Thanks for responding, Hmm you weren't sorry at the time so guessing this hasn't changed. One would hope the statement you have made is the case for your business and the clients you rent to after all this time, growth is nothing but positive. I am surprised to hear we were that "forgettable" as tenants although I guess not that surprised as you washed your hands of us the moment we paid our deposit and signed, we certainly and sadly can't erase our terrible experience dealing with Knights.

21 de julio de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

I am very sorry to hear of this experience. Unfortunately are records don't date back this far to comment but it certainly doesn't sound like the fully industry qualified, multi-award winning Letting Specialists that we are today.

Valorada con 5 estrellas sobre 5

Impressive team

Because of the limited amount of property coming onto the market over the past year our initial buyer, who was found very quickly by Knights, pulled out after a few months as we hadn't found a property. Knights found another buyer very quickly and also a property that matched our requirements. Throughout the whole process the Knights team were patient, supportive and always on hand to offer help and advice. Would highly recommend them for both buying and selling.

21 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I let my properties through Knights and have found them to be a cut above any other agent in terms of knowledge, professionalism and efficiency. I highly recommend Mark and the team.

15 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non-responsive

I live next to a property that's managed by Knights Estate Agents. Have reached out to them on multiple occasions to address an issue but they are non-responsive and simply do not seem to care. If I was the owner of the property, I would want to know the details of the situation as it has a direct impact on them and could result in financial loss to the owner. Be wary.

5 de marzo de 2022
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

Dear Francis, Our property manager Phillipa, spoke with you over the phone last year, we have also replied to your email and spoken over the phone recently. As discussed, we have made the owner and the tenant aware and are hopeful of the matter being brought to resolution shortly. In the meantime, we have issued the tenants formal Notice.

Valorada con 1 estrellas sobre 5

Not an agent to rent with

If you are someone returning to the UK and want to rent, do not use this company. They are using a credit check company that will only accept UK bank account records. They are not interested in proof of income, bank statements from other banks etc. They don't even say why. They will ask you to provide a guarantor or the full 12 months rent up-front. Knights also took a deposit before this insufficient credit check, so I lost my money. I will never use this company again, I will be purchasing my next home with another agent in the area. The whole experience was very stressful and bureaucratical, the agents weren't pleasant to deal with and could be quite aggressive

17 de agosto de 2021
Opinión espontánea
Logotipo de Knights Estate Agents

Respuesta de Knights Estate Agents

Alice, we are sorry you feel this way.
Like any qualified and thorough letting agent, we employ the services of a professional referencing company for all our pre-tenancy applications. They operate to a standard criteria. This process is not a ‘credit check’ it is a professional, independent assessment, which follows the same parameters for all to ensure fairness and the safeguarding of our landlord's interests. The common professional referencing criteria for a prospective tenant returning to the UK would involve; seeing UK bank records and employment in UK as any other employment overseas would not apply with a change of international residency. If this criteria could not be met, a professional referencing company would ask for the full rental term in advance or a guarantor on the tenancy, in order to protect the landlord.

Following completion of the professional referencing process, we presented you with these options for moving forward and we didn’t hear back from you. We have since discovered this review. I have reviewed the dialogue and I cannot see any unpleasantries or rudeness however, we are sorry if this was the impression you were left with. This is the first aborted transaction we have experienced since early 2020. We appreciate it is frustrating when an application does not move to completion and we wish you all the best with your onward move.

Valorada con 5 estrellas sobre 5

Excellent service detail and more

Excellent service detail and more, if you have any doubts, about who to go with and you like a house with knights , well you ll be well looked after , sonia, and the team at stamford are just on it from every angle that pleases. Thanks for all your good work....jason and steph.

27 de septiembre de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más