LA' BELLO BEAUTY Opiniones 

233
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t bother it’s a scam, placed my order and never got it, reached out severally by email and by the chat on the website, have been ignored.

Valorada con 5 estrellas sobre 5

I love my hair I’m not disappointed at all, but I didn’t like the fact that I had to wait for almost three months for the package, the waiting caused frustration. Y’all stated that delivery time from... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

DO NOT ORDER UNLESS U PLANNING TO KEEP YOUR WIG AS THERE NO RETURNS OR EXCHANGE! My wig arrived today,however it much darker then on model photos, it fit super weird . Quality not great, you can get... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First class hair and beauty company. I love this company because their products are first class, fantastic quality at affordable prices. They are also very efficient with shipping/delivery to ensure c... Ver más

Información sobre la empresa

  1. Tienda de pelucas
  2. también en la categoría
  3. Proveedor de extensiones de cabello

Escrito por la empresa

LA 'BELLO BEAUTY is the No.1 retailer of Luxury ready-to-wear Wigs. You simply will not find a retailer with a more diverse catalogue of wigs in Europe.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(233)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not happy with 1 out of 3 items as it…

Not happy with 1 out of 3 items as it looks already used and came without a tag. Contacted seller through PayPal since exactly 3 weeks ago, but until now no response! Will never order anything from LA' Bello Beauty!

3 de enero de 2023
Valorada con 1 estrellas sobre 5

Waited almost 2 weeks and still no…

Waited almost 2 weeks and still no delivery so I’ve got in my car and headed to the shop. Unfortunately the address doesn’t exist. Refund please!!!! SCAM

21 de enero de 2023
Opinión espontánea
Logotipo de LA' BELLO BEAUTY

Respuesta de LA' BELLO BEAUTY

Hi Hagan,
We apologize for the delay and misunderstanding.
You selected the click and collect option by mistake and your order has been in our store for collection since the day you placed your order.
An email will be sent to you now.

Valorada con 5 estrellas sobre 5

Already eyeing up my next purchase!

Arrived in good time and was well packaged. Care instructions were easy to find. Fits very well and is comfortable. I have had a lot of compliments that the wig looks real even though it is synthetic, and requests from friends to share the link so that they can make their own purchase!

8 de enero de 2023
Valorada con 1 estrellas sobre 5

I haven't received my parcel up until…

I haven't received my parcel up until now, so I don't know what to say

Thanks

2 de enero de 2023
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Respuesta de LA' BELLO BEAUTY

Hi Rhoda,

We sincerely do apologize for your experience with us.

Could you please send an email to help@labellobeauty.com for us to look into this further.

Looking forward to your email.

Valorada con 2 estrellas sobre 5

I placed an order on the 30 of…

I placed an order on the 30 of December, two weeks later I’m still waiting I’ve sent 2 emails asking when should i expect my order no reply it’s my first time ordering, your customer service needs improvement.

30 de diciembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for the delayed response. Please be assured we are rectifying the delay with your order.

Valorada con 5 estrellas sobre 5

Great quality!

The wig came right on time and it's BEAUTIFUL! I bought a synthetic wig and it looks beautiful, you can barely tell it's a synthetic one! I'll buy more!

9 de enero de 2023
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Respuesta de LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We are glad to hear you love your wig. We appreciate your business and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Fast delivery and good value for money

This was my first wig and I was just gonna use the wig as a test to see if I wanted to order one for prom in the summer and I was surprised to see how nice it was. For context I bought the Brandi wig.

21 de diciembre de 2022
Opinión espontánea
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Respuesta de LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!

Valorada con 1 estrellas sobre 5

I bought the Malika wig

I bought the Malika wig, it does not look like the photo on the website. The highlights are a lot lighter than expected and the wig is not suitable for everyday wear. It looks more like a costume wig. I have spoken to customer services by emai, and sent them photos of my wig. Nothing has been done and they claim the highlights are darker in the photo due to the lighting. This does not appear to be the case because the wig looks substantially different on the website. Nowhere on the website do I see that colors may vary.

27 de noviembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. A replacement order will be sent right away. Thank you for your patronage, we appreciate your business.

Valorada con 1 estrellas sobre 5

I never received my order and I…

I never received my order and I couldn’t get anybody on the phone.
Really disappointed by my experience with this brand.

12 de diciembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi Natasha, your order is currently in transit to your location. We apologise for the lengthy delivery period, international orders tend to take a while. You can always contact us via email - Help@labellobeauty.com or social media platforms - @labellobeauty.

Valorada con 1 estrellas sobre 5

Items not received yet

Items not received yet. It’s taking too long

25 de noviembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, thank you for your review. We sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.

Valorada con 1 estrellas sobre 5

I ordered a wig 10 days ago and I still don’t have it…

I ordered a wig 10 days ago and still haven’t received it. The communication from their customer service is so bad and they’re still making me wait for a wig I ordered a very long time ago.

5 de diciembre de 2022
Opinión espontánea
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Respuesta de LA' BELLO BEAUTY

Hi Rosie, we sincerely apologise for this experience. We can confirm your package has been delivered. Thank you for your patronage, we appreciate your business.

Valorada con 1 estrellas sobre 5

It’s been 2 weeks and I’m still waiting…

It’s been 2 weeks and I’m still waiting for my order to be delivered.

6 de diciembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.

Valorada con 1 estrellas sobre 5

Sender doesn’t give any information…

Sender doesn’t give any information about shipping, contacted them twice and received generic response. Still waiting for order to arrive and ordered 8 days ago.

27 de noviembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. We can confirm that your package has been delivered.

Valorada con 2 estrellas sobre 5

Their customer service is ridiculous

Their customer service is ridiculous! They barely responded to my emails and I had to keep chasing them for a refund for almost 2 weeks.

20 de noviembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. We appreciate your business and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Highly recommended

Item looks even better,very full wig,shipping to Norway didn't take long,very happy with the product and I'm definitely buying from them again

4 de noviembre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!

Valorada con 1 estrellas sobre 5

Looked matt and shiny at the same time

Looked matt and shiny at the same time, I know doesn’t make sense.Also I knows it’s synthetic but I’ve seen better for cheaper. Also I paid for quick shipping but it took longer.Will never buy again not for me!

28 de octubre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, Thank you for your review. We sincerely apologise for the late delivery and for not meeting your expectations regarding the quality. We will work towards improving our service and product quality. We appreciate your business and hope to see you again.

Valorada con 1 estrellas sobre 5

Not big head friendly.

I purchased a wig, there was no picture of the wig without being on someone's head in a posed pic, so you couldn't see how big the closure was or how the wig would come looking. There was also no information about the size of the closure. My biggest qualm though is it says it 'fits any head size' in the description, this is a bold statement to make for a business that doesn't do returns. This is one of the smallest wigs I've ever tried, it couldn't get around my hair never mind my head. There needs to be info on cap circumference and closure size. The wig is useless to me , waste of good money.

28 de octubre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, Thank you for your review. We sincerely apologise for the inconvenience caused especially with the wig size.We will work towards improving our service and product quality. We appreciate your business and hope to see you again.

Valorada con 5 estrellas sobre 5

Promptly sent out hair

Promptly sent out hair. Thank you

5 de octubre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!

Valorada con 5 estrellas sobre 5

I love LA'BELLÓ beauty wigs!!!

I love LA'BELLÓ beauty wigs!!!! Good quality and totally inexpensive. The curly wigs are great bc you don't have to worry about a part or the hair line. It just looks REAL!!!!

3 de octubre de 2022
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Respuesta de LA' BELLO BEAUTY

Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!

Valorada con 1 estrellas sobre 5

Was disappointed with the quality of…

Was disappointed with the quality of delivery

8 de octubre de 2022
Logotipo de LA' BELLO BEAUTY

Respuesta de LA' BELLO BEAUTY

Hi, we sincerely apologise for any inconvenience experienced. We will work towards improving our delivery service.We appreciate your business and hope to see you again soon!

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