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2,5

Malo

TrustScore: 2.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

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2,5

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(8)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

you try and make a purchase and none of…

you try and make a purchase and none of the 8 provided ways of payment work, the third parties only steal your personal information, and you go to ladyluckas customer support, they dont reply for 3 days, its what it says right in the support chat

12 de septiembre de 2026
Opinión espontánea
Logotipo de Lady Lucka Sweeps

Respuesta de Lady Lucka Sweeps

Thank you for your feedback. We completely understand how frustrating this experience must have been.

Lady Lucka is still a new platform, and we’re actively working to improve the experience for our players. We’re currently upgrading our payment system to support direct credit and debit card payments, which we hope will make purchasing much easier and more seamless.

We also take your concerns regarding third-party payment providers and response times seriously. As we continue to grow, improving our support response times is a top priority.

We appreciate your patience while we make these improvements and hope you’ll give Lady Lucka another chance as we continue to make the platform better.

Please contact us directly at support@ladylucka.com so that we may directly address purchasing issues with you.

Valorada con 1 estrellas sobre 5

I made account on September 4th made a…

I made account on September 4th made a purchase after that they lock my account and will not contact me and I wouldn't give him a star I give them negative star

4 de septiembre de 2026
Opinión espontánea
Logotipo de Lady Lucka Sweeps

Respuesta de Lady Lucka Sweeps

Hi Matthew. We apologize for the inconvenience and we want to make things right. Please reach out to our team at support@ladylucka.com and we will make sure to speak with you directly and promptly about the matter you're facing. We look forward to working with you and getting your account back up and running on Lady Lucka Sweeps!

Valorada con 3 estrellas sobre 5

Very slow verification and redemption…

Very slow verification and redemption process. Support replies back to you not instantly , not even in the day but a few days later. Are they short staff or do they like to make customers wait ? How do they even have a business running it like that .. waiting on my redemption now, they also charge a fee to redeem . Between $5 - $10 charge which is strange. I'll be happier once I receive my redemption. I hope today, soon !

29 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I deposited $90 to this site and played…

I deposited $90 to this site and played blackjack until I was at $419 and was ready to cash out. Upon going to cash out, I was asked to do KYC as you normally do when cashing out from social casinos. It asked me to put my address in which I started doing until I got to the state part. When I went to put Illinois as the state, I realized that they did not have Illinois as a state. Yet they let me deposit and gamble for over an hour. Even though they do not offer their services in Illinois. Where is the geo checker? Every online casino ever is required to know the exact location of every player and if that player is in a state that is not supported then that player is not allowed to wager real money or "SC" Yet this casino did. Which made me question its legitimacy. So I attempted to contact their support. I have attempted to open 5 tickets now, none of which received a response or even showed a support ticket was created. So, that being said, this casino is very clearly not real and I would stay FAR AWAY unless you want to donate money to a SCAMMER! I have all the screenshots to prove it but Trust Pilot doesn't have a way to upload them.

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing creative and hilariously…

Amazing creative and hilariously entertaining site
Must check them out!

7 de julio de 2026
Opinión espontánea
Logotipo de Lady Lucka Sweeps

Respuesta de Lady Lucka Sweeps

Thanks for sharing your feedback, RAOUF! We're so happy you are enjoying the site!

Valorada con 1 estrellas sobre 5

"Duplicate" Accounts???

Signed up today for the first time ever, and was immediately notified that I have a "duplicate" account. Not sure how that happened as I never heard of the site before today, but my advice is to stay far far away!

4 de julio de 2026
Opinión espontánea
Logotipo de Lady Lucka Sweeps

Respuesta de Lady Lucka Sweeps

Hi Chris. Thank you for sharing your feedback. It's so important that we hear this feedback as it helps us improve. With that being said, we had our tech team quickly resolve your duplicate account issue and can assure you that you should not see that message again. Our customer service team is available to answer any and all questions during business hours and should any tech issues arise, we are always willing and able to assist to ensure you have a pleasant experience on our site. We do hope you try us out again and if we can help further please do not hesitate to let us know, we have a direct chat box to our support team on our website at https://www.ladylucka.com/

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