Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... Ver más
There are hidden fees with LawPay that were not disclosed to us. We attended multiple demos and conference calls before signing up, and even then, three of us felt it sounded too good to be true... Ver más
La empresa ha respondido
Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... Ver más
Información sobre la empresa
Sobre 8am LawPay
Escrito por la empresa
Powerful legal payment management software
Escrito por la empresa
- Simple online payments
- For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.
IOLTA Compliant
We guarantee your firm accepts payments in compliance with ABA and IOLTA
Información de contacto
3700 N. Capital of Texas Highway, Suite 300, 78746, Austin, Estados Unidos
- 1-866-376-0950
- experts@lawpay.com
- www.lawpay.com
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Excellent customer service
Excellent customer service. Always quick to resolve any issue. Love that our clients have the ability to break their charge up in payments as well.
Easy and convenient for our business…
Easy and convenient for our business and our clients!
LawPay makes it easy for clients to…
LawPay makes it easy for clients to make payments securely online. It integrates with legal software. Ease of finding payments and matching to our deposits each month.
Charge did not go thru.
We are 1 attorney and 1 paralegal
We are 1 attorney and 1 paralegal. We signed up for LawPay back in January 2022 and have never had an issue whether we have to get phone support, or online support. It is so easy for our clients as well.
And I think your fees are very reasonable and I would rather use this service than any other online payment provider, period! There are disounts often, for instance if you use Clio I think there is a discount. There are interesting and helpful seminars and CLEs as well.
Credit card fees are high
Credit card fees are high. Other companies have much cheaper fees. Interface is otherwise good.
Easy to use system and great support…
Easy to use system and great support staff!
Very convenient and intuitive
Very convenient and intuitive. It makes the sorting and collection of payment significantly easier.
LawPay facilitates Zoom meetings
When doing Zoom meetings, I have participants deposit payment for the reserved time into my trust account (unearned time can be refunded) before the scheduled mediation. Zoom is helpful for remote meetings; LawPay allows the mediation to go forward knowing the participants are serious and that payment will not be an issue.
Lawpay is a user friendly for attorneys…
Lawpay is a user friendly for attorneys and clients and has been hands down, the easiest, least aggravating platform I use in my practice.
Great and convenient service!
Easy to use
It is easy to track the transactions, which account money went into, etc. It is easy for our office and our client's to use. I love it!
If there was to be one change, it would be the way it communicates with the bank so I understood some of the coding on my bank statement better.
Have so many convenient options for…
Have so many convenient options for clients to pay.
Easy to operate and navigate
Easy to operate and navigate. Quick payments. Great customer service
The credit card and debit card fees are…
The credit card and debit card fees are higher than the average. Affirm (client care) takes a long time to deposit funds into the account. The 5% fee charged by Affirm is very pricey.
Add Option: send the receipt via text (providing a number)
Easy to work with.
We should have an option to also send the receipt via text (providing a number) not just email.
If you are not using it, you are losing money!
Law Pay understands attorneys requirements regarding trust funds. Most credit card processors are not aware that they can't deduct their fees from a trust account. My credit card transaction are always processed quickly. It is very easy to check whether a client has paid, just by logging into the portal. I am able to include a payment link on emails, correspondence etc., and my clients all love it. I even include a payment link stored as a text shortcut on my iPhone. When I type $$$ the client is sent the link! I have been using them for at least 5 years (pretty sure longer) and I could not be happier.
Not the best
The search area does not work half the time. And it would be nice to search under reference name. Also the refund area does not work properly.
Highly recommend
LawPay has made accepting credit card payments much easier and makes it less likely that there are mistakes in your accounting. I have only had to use help services once but they were very quick and helpful! Highly recommend...
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