Ordered a pair of binoculars online on a Sunday and received them on Tuesday. More impressed that Lauren at my local store contacted me on Monday to see if I wanted to collect from them rather than... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I visited the LCE store at Colchester to purchase a pair of Zeiss binoculars. I was greeted by Lauren. She clearly had a great level of knowledge of the product, giving me her thoughts and rec... Ver más
They managed to find the time on a busy Saturday afternoon to remove a rear lens cap that was stuck on my canon FD 28mm - and they didn’t charge me! Excellent customer service - I’ve bought from them... Ver más
Nice being served by staff who have a passion for photography so the service they are providing becomes more of a pleasure to them. If you have a problem they do there best to sort it. Most of all, th... Ver más
Información sobre la empresa
Escrito por la empresa
Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.
Información de contacto
12 Eld Lane, CO1 1LS, Colchester, Essex, Reino Unido
- 01206573444
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice being served by staff who have a…
Nice being served by staff who have a passion for photography so the service they are providing becomes more of a pleasure to them. If you have a problem they do there best to sort it. Most of all, they pick the phone up! Regards Michael Lewis.
Excellent customer service
They managed to find the time on a busy Saturday afternoon to remove a rear lens cap that was stuck on my canon FD 28mm - and they didn’t charge me! Excellent customer service - I’ve bought from them before and will do so again.
excellent service
The website is easy to navigate, plenty of selection too.
I find I can buy with confidence because the items are often better than described.
Well done LCE and thank you
Excellent Customer Experience
Ordered a pair of binoculars online on a Sunday and received them on Tuesday. More impressed that Lauren at my local store contacted me on Monday to see if I wanted to collect from them rather than wait for delivery.
Clearly very well organised processes in place and was a really great experience once again 5*****
I visited the LCE store at Colchester…
I visited the LCE store at Colchester to purchase a pair of Zeiss binoculars.
I was greeted by Lauren. She clearly had a great level of knowledge of the product, giving me her thoughts and recommendations, this gave me the confidence to make the purchase.
Unfortunately it is rare these days to see people in stores have this level of knowledge and enthusiasm for the products they are selling.
Thank you.
Back to buy a Hawke Smartphone Adapter…
Back to buy a Hawke Smartphone Adapter for my new Zeiss Apia. Much advice and help from everyone in the shop. Great price, great service thank you!
Genuinely super impressed
Genuinely super impressed! Great fast postage, item as described, would buy from again. You've won my trust!
Great service throughout my shopping…
Great service throughout my shopping experience. Part exchange was really straightforward and good price given for my old camera.
Picked up my 'new to me' camera and fantastic service and knowledge from Lauren when going through it with me.
So refreshing to see some real customer focus at the Colchester store.
Very friendly staff who know what…
Very friendly staff who know what they’re talking about. Definitely go back again. 👍
Very quick delivery
Very quick delivery. The items were used but in great condition. No issues.
The service is always friendly and…
The service is always friendly and efficient. It was tracked all the way, and was delivered on time. What more could you ask for.
Amazing customer service
Amazing customer service! I called them about a feature for my daughter's birthday camera and they immediately answered all of my questions.
I felt very well respected as a customer
As I would expect from LCE
As I would expect from LCE , excellent service and delivery . Order arrived well packaged and in good condition
Good service
Exceeded expectations.
The telescope which I wanted was not available at the Oxford showroom, but staff promptly ensured that Colchester, which had one, could be contacted. Colchester in turn were very efficient with the processing and delivery. Top marks to Lauren. I have docked a star only because Oxford do not seem to cater primarily to birders; the choice here is somewhat limited, but overall an excellent service and a reasonably straightforward and fair exchange process.
Prompt service
Prompt service, decent price. Slightly disconcerting that I had several messages from them saying my order had been passed to another store, Oxford then Winchester then Colchester making me think - is this a scam?
I bought a Canon EF 40mm f2.8…
I bought a Canon EF 40mm f2.8 lens for £109. The lens arrived speedily & in excellent condition. LCE always offer competitive prices, a 2 week return window, & a 6 month warranty, so I know that if I am dissatisfied with anything (for any reason), I can always return it for a refund within that returns window. What's NOT to like?
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







