London Camera Exchange - Guildford Opiniones 

79
TrustScore: 4.5 sobre 5

4,5

8-9 Tunsgate, GU1 3QT Guildford, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After about 12 years of using my Canon 750D and 3 lenses, I decided I wanted a change. As well as cumulatively spending weeks on line searching, considering and assessing new and 2nd hand bodies... Ver más

Valorada con 5 estrellas sobre 5

I had to file an insurance claim because of total loss salt water damage to my Fuji camera and lens.I visited LCE at Guildford and Martyn Pearce and his staff took a lot of trouble to inspect the dama... Ver más

Valorada con 5 estrellas sobre 5

Was looking for fog/waterproof lightweight binocs for wildlife watching. Originally looked at binocs in LCE London store, and got to try a few there. Ordered Vortex Bantam binocs online and they wer... Ver más


Información sobre la empresa

  1. Tienda de cámaras
  2. Tienda de binoculares
  3. Tienda de fotografía

Escrito por la empresa

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Información de contacto

  • 8-9 Tunsgate, GU1 3QT, Guildford, Surrey, Reino Unido

  • 01483504040

4,5

Excelente

TrustScore: 4.5 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 91% de las opiniones negativas

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4,5

Todas las opiniones

(79)

2604 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I received expert advice

I received expert advice, via email almost by return from the London Camera Exchange Guildford Branch.

Subsequently my order was was dealt with very efficiently.

In my experience as a professional photographer, this company have experienced staff who know what they are talking about, and importantly, do what they say.

30 de abril de 2025
Valorada con 5 estrellas sobre 5

So helpful

So helpful! I won a voucher in a competition and I don't normally go to Guilford. LCE very kindly sent me the product. Excellent quick service! Thank you!

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing price and such nice people

Amazing price and such nice people , super fast delivery as it came pretty much next day.Had a few troubles with something being out of stock in a color but received a sd card as apology.10000% recommend! BUY BUY BUY

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

Popped in last Thursday to look at binoculars. Chap was super helpful and put up with me changing bins a million times. Mid week probably a good time to go!. Settled on a set of Hawk Frontier ED X 10x42 and took them to Arne on Saturday and extremely pleased. Very sharp clear view excellent.

30 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer service

Customer service is absolutely fantastic! When I visited the Guildford store I went to buy some binoculars for bird watching. I didn't really know what I wanted or needed. The gentleman serving me was very knowledgeable and spent time with me going over everything and getting me to try them all. He didn't once try and push me to buying the more expensive ones which I loved. I purchased a pair and I am very happy with them. I have since ordered a flash from here online and it arrived the next day! I would definitely recommend LCE to friends and family.

27 de enero de 2025
Valorada con 1 estrellas sobre 5

Poor experience from LCE Guildford

I bought a boxed camera with accessories and a lense from Guildford. Had them sent to Newcastle branch. The lense came boxed as described. The camera body came wrapped in cardboard. And box spare battery and accessories were also missing. Newcastle called them and they said they would forward them. And the missing eyecup was ordered. So DPD wouldn't leave box so I had to use a holiday to be in. Stuff missing arrived. Was told camera had 28k shutter actually had closer to 32k. 20 days later no missing eyecup and no reply to emails. Poor form Guildford branch. Can't fault Newcastle branch though.

Update to LCE... No the missing item was posted three days after I left review not before I have email to back that up. Still the best part of a month. And no response to my emails during this period.

9 de octubre de 2024
Logotipo de London Camera Exchange - Guildford

Respuesta de London Camera Exchange - Guildford

Hi Alan,

Thank you for your feedback and I apologise that our service fell short of expectation on this occasion. I believe the missing item from the initially delivery was posted on shortly before you left this review. I am sorry this has taken longer than expected but all should now be complete.

If you have any further questions, please let me know.

Best regards
LCE Team

Valorada con 5 estrellas sobre 5

Lens repair

I returned a used lens for repair as the focusing mechanism stopped working. LCE Guildford responded immediately, arranged for the lens to be collected, had it repaired and returned to me with no fuss at all. What's more, they were always helpful and tolerant of my calls checking on progress. Great people and a great service. Thank you

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problem solved thank u

Took an sd card In today brought elsewhere and didn’t work in the camera. They said it was corrupted and sorted it free of charge fantastic customer service thank you so much

6 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buying a proper camera

First time buying a proper camera. Great help and advice from your Guildford store. The perfect second-hand camera bought online from your Manchester store. An EOS 600D. Great value for money. Delivered promptly. It is even in the original box, with all accessories intact. I will be back to your Guildford store for a stand and case and, who knows, an upgrade sometime in the future. Five stars from me. ;-)

15 de febrero de 2024

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