London Camera Exchange - Hereford Opiniones 

481
TrustScore: 5 sobre 5

4,8

16 Widemarsh Street, HR4 9EW Hereford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... Ver más

Valorada con 5 estrellas sobre 5

Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... Ver más

Valorada con 5 estrellas sobre 5

Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... Ver más

Valorada con 5 estrellas sobre 5

Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again


Información sobre la empresa

  1. Tienda de cámaras
  2. Tienda de binoculares
  3. Tienda de fotografía

Escrito por la empresa

Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.


Información de contacto

  • 16 Widemarsh Street, HR4 9EW, Hereford, Reino Unido

  • 01432272655

4,8

Excelente

TrustScore: 5 sobre 5

481 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(481)

2675 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good px price offered

Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious advantage of dealing with a business with a high street presence. Obviously the pre-loved lens I bought was exactly as described. What more could you want?!

10 de julio de 2026
Valorada con 5 estrellas sobre 5

International shipment packing and item description is superb!

Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to my location, which is so important! I didn't even need to let them know the equipment would be coming to TZ, they just know how to pack! All equipment was as described, I'd even go a mile and say better than described! I will always use LCE as my go-to for camera equipment and supplies! Love them!

22 de junio de 2026
Valorada con 5 estrellas sobre 5

EasyPeasy way to buy

The shop staff were informative and really helpful. They steered me through the buying process which in hindsight was very straightforward but I was unfamiliar with at the time. The parcel arrived well wrapped up and intact. The lens were as good as if I had picked them off the shelf myself. Thank you

26 de junio de 2026
Valorada con 5 estrellas sobre 5

Good experience all round

Website is easy to use, items are described well and individual stores are responsive.

Lenses and camera were delivered quickly and securely.

16 de junio de 2026
Valorada con 5 estrellas sobre 5

Bag arrived quickly

Bag arrived, just right for my camera , lenses and the front bit for spare battery and cards. Has a separate top pouch where I can put my waterproof jacket ( rolled up) phone, glasses and other bits and bobs. Now don’t need two separate bags. Thanks LCE .

22 de mayo de 2026
Valorada con 2 estrellas sobre 5

DPD failed delivery on the first…

DPD failed delivery on the first attempt then blaming us for not being in which was false. Then their drop off of the parcel, on the 2nd attempt, at the front gate without attaining a signature.

19 de mayo de 2026
Logotipo de London Camera Exchange - Hereford

Respuesta de London Camera Exchange - Hereford

Dear Mr Edwards,

Thank you for your feedback. We are very sorry for the inconvenience caused by the failed delivery, which is unfortunately one of the less controllable aspects of online fulfilment.

Over the years, we have worked with a number of courier companies and have found our current main partner, DPD, to be the most reliable overall. However, we do have alternative delivery options available.

We understand that Neil from our Hereford branch has been actively chasing the delivery and keeping you informed throughout, and we hope that the service provided would merit a review of more than two stars for LCE .

Kind regards,
Your LCE Team

Valorada con 2 estrellas sobre 5

Very restricted delivery for the items…

Very restricted delivery for the items concerned - Mon-Fri only with no safe place & no deliver to neighbours. For working people have to take leave to be home for delivery. To add to poor experience the item had a price ticket for less than the price charged.

14 de mayo de 2026
Logotipo de London Camera Exchange - Hereford

Respuesta de London Camera Exchange - Hereford

Hi Alison,

Thank you for your review, I am very sorry about the incorrect price ticket.

Unfortunately, due to the high values of some of our products we are unable to use the 'leave safe' or 'with a neighbour' feature with DPD. For lower value products we use Royal Mail, however because they do not accept batteries, we had to use DPD on this occasion.
We are able to delay posting to a more suitable day at the customer's request before the order is allocated, so it is worth making contact once you have placed an order.

I am sorry that we fell short of expectation on this occasion, if you have any questions, please reach out to us at sales@LCEgroup.co.uk.

All the best
The LCE Team.

Valorada con 5 estrellas sobre 5

Service with a smile.

LCE have always been my favourite camera outlet, my son and myself have used the company for over 18 years. Superb knowledgeable and professional friendly staff. Thank you 😊

13 de mayo de 2026
Valorada con 1 estrellas sobre 5

Poor Customer Care coupled with…

Poor Customer Care coupled with significant issues with DPD their couriers. Will never purchases goods from a supplier that use this courier again.

25 de abril de 2026
Logotipo de London Camera Exchange - Hereford

Respuesta de London Camera Exchange - Hereford

Hi,

Thank you for your review.
Due to the high value of some of our products, the 'leave safe' feature has been removed from all DPD consignments, this way the recipient must be at home to receive the goods when delivered. I have checked the delivery logs and it appears that the 1 hour time slot for delivery was correctly communicated in the morning of both delivery attempts. Our default courier is always DPD however, we are able to use Royal Mail for certain items if preferred.

Thank you again for your review.
Best regards

The LCE Team

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