London Camera Exchange - Hereford Opiniones 

483
TrustScore: 5 sobre 5

4,8

16 Widemarsh Street, HR4 9EW Hereford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... Ver más

Valorada con 5 estrellas sobre 5

Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... Ver más

Valorada con 5 estrellas sobre 5

Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... Ver más

Valorada con 5 estrellas sobre 5

Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again


Información sobre la empresa

  1. Tienda de cámaras
  2. Tienda de binoculares
  3. Tienda de fotografía

Escrito por la empresa

Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.


Información de contacto

  • 16 Widemarsh Street, HR4 9EW, Hereford, Reino Unido

  • 01432272655

4,8

Excelente

TrustScore: 5 sobre 5

483 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 95% de las opiniones negativas

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4,8

Todas las opiniones

(483)

2697 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Worthy of the *****

My item was as described: "Mint/Like New"and well deserving of the ***** it had been given on the LCE website. It also reached me swiftly, well padded and secure. My discussions with the LCE staff were also extremely helpful and informative.

15 de julio de 2025
Valorada con 1 estrellas sobre 5

Poor service from unhelpful salesman

I purchased a new camera from LCE in Hereford last year which I later realised was not right for me. I decided to either part exchange or sell and took the camera in for valuation. Unfortunately, I got the same salesman who appeared completely disinterested that I wasn't happy with my camera and made little effort to offer alternatives. I'm sure he is very knowledgeable but seems unwilling or unable to impart some of that knowledge to help customers make informed choices. He gave me the impression that he couldn't be bothered!
In stark contrast I found out about Clifton Cameras at Staverton. What a difference. 5* customer service and a much improved offer for my camera. The salesman was so helpful, explained information well and clearly wanted to ensure that I got a camera I would be happy with.
I think the salesman at LCE would benefit from some customer service training so that other people don't leave the store having had a very disappointing negative experience.

18 de julio de 2025
Opinión espontánea
Logotipo de London Camera Exchange - Hereford

Respuesta de London Camera Exchange - Hereford

We apologise for your poor experience and can assure you that every effort has been taken to stop this reoccurring.

Valorada con 5 estrellas sobre 5

Excellent service

Delivery was very quick and the product was impeccably packed to voice damage. This is my second purchase from LCE, highly recommend.

2 de julio de 2025
Valorada con 5 estrellas sobre 5

Seeking a lens.

I phoned about a particular lens for sale, asked various questions to a very knowledgeable chap and ordered the lens on a Saturday and it arrived on the following Tuesday. More than happy with it and the service.

7 de julio de 2025
Valorada con 3 estrellas sobre 5

Good camera shop; abysmal choice of parcel company.

LCE Hereford foolishly used DPD to convey my parcel. Instead of delivering it, DPD's driver dumped £200-worth of camera accessories in a different street, clearly without bothering to check where he really was.

Neil at LCE Hereford was prompt, diligent, and helpful in dealing with DPD's incompetence. But LCE at a higher level must take responsibility for using DPD at all. DPD is one of several parcel companies whose reputation is far too mixed to be trusted.

28 de junio de 2025
Logotipo de London Camera Exchange - Hereford

Respuesta de London Camera Exchange - Hereford

Hi Nigel
Thank you for the positive feedback on the product and service from Neil and our LCE Hereford Team.
Our couriers are under instruction NOT to leave any parcel without a signature or photographic evidence of the goods being handed across the threshold - we have taken this further with them and appreciate your bringing this to our attention.
Many thanks, Your LCE Team.

Valorada con 5 estrellas sobre 5

Excellent advice and service

Helpful advice and guidance from the local instore staff which ended in a replacement lens - a used lens within my price range. staff from Hereford branch also helpful, replacement lens despatched promptly and arrived the next day. A good experience throughout. I would recommend the company wholeheartedly.

27 de junio de 2025
Valorada con 5 estrellas sobre 5

Excellent First Class Service from Neil.

Excellent first class service from Neil at LCE Hereford, who helped me on my recent purchase when I inquired about a Canon R50, Great communication, answering my emails promptly, with all the information that I required…

Fantastic deal and my transaction couldn’t have been any smoother from start to finish, Order was well packaged and delivered the next day with plenty updates…

I certainly feel that LCE Hereford, go above and beyond to help you, I’ll certainly know where to go if I’m needing anything else, and would highly recommend to anyone as they definitely look after you… Thank You…

2 de julio de 2025
Opinión espontánea

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