London Camera Exchange - Plymouth Opiniones 

191
TrustScore: 5 sobre 5

4,8

56 Cornwall Street, PL1 1LR Plymouth, Devon, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... Ver más

Valorada con 5 estrellas sobre 5

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... Ver más

Valorada con 5 estrellas sobre 5

Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... Ver más

Valorada con 5 estrellas sobre 5

Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... Ver más


Información sobre la empresa

  1. Tienda de cámaras
  2. Tienda de binoculares
  3. Tienda de fotografía

Escrito por la empresa

London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.


Información de contacto

  • 56 Cornwall Street, PL1 1LR, Plymouth, Devon, Reino Unido

  • 01752664894

4,8

Excelente

TrustScore: 5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(191)

2603 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Seamless transaction

Seamless transaction.
I traded in a camera and was happy with the price given and bought another camera by adding some money.
Very pleased with the whole selling & buying process. Will certainly consider using LCE for other photography needs in the future.

8 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Excellent

In today to discuss my two cameras. Excellent! He gave a lot of his time, chatted, explained, demonstrated and showed great interest. Customer care superb! Definitely my “go to” camera shop now! Thank you

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problem solved

The camera that I bought was delivered in 24 hrs and was as described in excellent condition. Unfortunately it developed a fault shortly afterwards and had to be returned. The return was also dealt with quickly and efficiently and a full refund issued. I can recommend lce Plymouth and their staff and hope to deal with them again in the future.

24 de julio de 2025
Valorada con 5 estrellas sobre 5

Five stars

Another purchase from LCE used, and another good experience. Item was in great condition and everything packaged well. Highly recommended.

26 de julio de 2025
Valorada con 5 estrellas sobre 5

Had a problem with my RX100vii camera

Had a problem with my RX100vii camera. Sent to LCE Plymouth for repair. Phone call next day to say that there was no fault but a setting issue. Made to feel valued and respected, not a fool. Very helpful and professional. Great experience.

10 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a canon R7

Bought a canon R7. I chose LCE because the price was the same as other on-line stores but I wanted to give my business to someone on the high street. There was a short delay on dispatch but this was communicated early and only impacted belivery by a day. Camera arrived when I was told it would.

27 de junio de 2025
Valorada con 5 estrellas sobre 5

Fantastic company

Purchased a Sony 90mm Macro Lens - the procedure was quick - extremely effective customer service, fast delivery.
Will 100% use London Camera Exchange again. THANK YOU

23 de junio de 2025
Valorada con 5 estrellas sobre 5

I have been so impressed with the whole…

I have been so impressed with the whole Plymouth team dealing with servicing some of my optical equipment. They were so helpful and professional keeping me informed and updated regularly over the progress of the items. Extraordinarily great service. Many thanks

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Dealt with Mike over the phone regarding a Canon 90D and lens. Incredibly helpful and professional. Arrived swiftly and well packaged. Highly recommend and will certainly use the shop again.

23 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Misled and disappointed

Firstly, I was unnerved that such an established company did not seem to know where stock was held within their locations, and to watch this disorganisation play out came across as unprofessional.

Secondly, although a member of branch staff was helpful in advising me about some of the many features of my new camera, he misled me into believing that I could return the camera once I had tested it, when in fact the company policy states that it has to be returned unused within 14 days. Based on this staff member’s advice, I took the camera out to explore the features discussed and learn how to adjust them to get better images. It was only after I had done this that I found that this was contrary to the returns policy. The images which have come from this exploration are disappointing and not to the quality of my previous camera.

The order was only placed with London Camera Exchange because other retailers did not have stock of the camera. I deeply regret not shopping in store as this has led to massive disappointment with what I received.

11 de junio de 2025
Logotipo de London Camera Exchange - Plymouth

Respuesta de London Camera Exchange - Plymouth

Hi Zarah,
Thank you for taking the time to leave us a review.
We’re pleased to hear that our Plymouth team were able to resolve the issue quickly and to your satisfaction. We truly value your feedback and hope you’re happy with the service you received.

We look forward to welcoming you back again soon.

Best regards,
The LCE Team

Valorada con 5 estrellas sobre 5

Pleasure

As usual, the team were excellent. Polite, conscientious and reassuring. Always a pleasure to spend time in LCE. Thank you.

20 de junio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más