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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from Laura at Leadingdog. I purchased two Fjord waterproof coats for my Labradors; one of which didn’t fit quite right. Laura promptly shipped the correct size and dealt with the r... Ver más

Valorada con 5 estrellas sobre 5

Received my lead today, really glad I waited till camo came back in stock as it looks brilliant. I went for the 6ft 1/2” lead which is a great length an because it’s 1/2 is suitable for a variety of d... Ver más

Valorada con 5 estrellas sobre 5

My order was shipped very quickly by Laura. I ordered two ruffwear car harness's and a back seat cover. The car harness unfortunately squashed the fur to much om my show cocker when it was fitted so... Ver más

Valorada con 1 estrellas sobre 5

I placed an order on Friday 8th August. After tracking package which only showed a dispatch date of 11th with 48hr delivery so contacted Laura on 14th August. Asked to wait until 15th to see if turn... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. Tienda de suministros para mascotas

Información proporcionada por diversas fuentes externas

Dog Leads, Collars, Jackets and Harness by leading brands at affordable prices


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 24 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great company

I bought a dog harness from Laura, it arrived promptly, unfortunately it didn’t work for him 🙁
Laura refunded me within a week.
Great service
I would use this company again

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good experience

Never bought anything from Leading dog previously but read reviews and cannot be more happy.
Great product, good price and fast delivery. Highly recommend.

9 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Beware

I placed an order on Friday 8th August. After tracking package which only showed a dispatch date of 11th with 48hr delivery so contacted Laura on 14th August. Asked to wait until 15th to see if turned up before contacting again.
Contacted twice on 15th advising items had not been received. I have received no response to request for a refund.
Buyer beware as you may never receive your order and may need to contact credit card company to retrieve a refund.

15 de agosto de 2025
Opinión espontánea
Logotipo de Leadingdog

Respuesta de Leadingdog

Dear Gale, as stated on the 14th if it didn’t arrive by the Friday I would happily resend or refund. Unfortunately yesterday (15th) I was travelling to a trade show and when I arrived I’ve had no signal until WiFi was turned on this morning, therefore I have only just been able respond to your email of yesterday pm. I have responded this morning before seeing this and offered a resend on a special delivery or refund as stated I would! I can only apologise and was certainly not ignoring you just let down by modern technology while sat in a field in middle of Wales!

Valorada con 1 estrellas sobre 5

A bit rubbish

A bit rubbish. Took order for items at the beginning of the week. Cancelled and refunded payment at the end of the week. No communication, no apology for wasting time.

Please get your stock levels and website more up to date…I’m guessing this was the problem but would be nice to have heard from you!!

19 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My order was shipped very quickly by…

My order was shipped very quickly by Laura. I ordered two ruffwear car harness's and a back seat cover. The car harness unfortunately squashed the fur to much om my show cocker when it was fitted so had to be returned, however I would not hesitate in recommending the harnesses you could see the quality in them. I returned the order and Laura did not hesitate in refunding. Excellent customer service, thank you.

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Laura at…

Fantastic service from Laura at Leadingdog. I purchased two Fjord waterproof coats for my Labradors; one of which didn’t fit quite right. Laura promptly shipped the correct size and dealt with the refund for the returned items without any delay. Great and effective communication. Would definitely recommend.

7 de octubre de 2024
Valorada con 5 estrellas sobre 5

Laura was very helpful and patient

Laura was very helpful and patient. My dog is long and low so there was a bit of trial and error getting a coat to fit and she helped by measuring the coats herself to help me decide.

19 de septiembre de 2024

La experiencia Trustpilot

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