Ordered a bike via the cycle to work scheme. Got regular updates from the Cheltenham team, and quick answers to my questions via email which is great. But, what really stood out.......When I went... Ver más
Localización
Cambiar localización27 Pittville Street, GL52 2LN Cheltenham, Gloucestershire, GB
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Consulta las opiniones de los clientes
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of th... Ver más
The personal touch made this company stand out to me so I ordered again from them. The communication from the company was 1st class. Delivery service no problems . The item I choose was out of stock b... Ver más
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found... Ver más
Información sobre la empresa
Escrito por la empresa
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Escrito por la empresa
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Información de contacto
27 Pittville Street, GL52 2LN, Cheltenham, Gloucestershire, Reino Unido
- 01242 251505
4,9
Excelente
146 opiniones
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Stock issues but kept updated
Difficulties to obtain stock to fulfill my order but I have been contacted by the store and kept updated.
6 de febrero de 2023
Respuesta de Leisure Lakes Bikes - Cheltenham
Hey,
Thank you for getting in touch, first of all, please accept our apologies for the delay. I have spoken to our Cheltenham store regarding this order and they will be in touch today with an update.
Leisure Lakes Bikes.
Excellent service built and despatched…
Excellent service built and despatched my bike exactly when the said and delivered by their own staff on time.
27 de enero de 2023
Great experience from this company
Great experience from this company cant recommend enough. I purchased the wrong bike online, phoned their customer service line and they amended my order within seconds. I then collected the bike next day no hassle at all. The staff in store were very helpful and had great advice.
14 de enero de 2023
Opinión espontánea
Fast and friendly
Fast and friendly especially given so busy in the run up to Christmas
22 de diciembre de 2022
Amazing customer service! Great bike!
The click and collect service was really quick and the quality of the bike was great. There was a small paint chip in the bike and I was really impressed at how the guys at Leisure Lakes handled it. I could keep it and get £75 off, or have a new one delivered. It's so refreshing to get honest and speedy service.
23 de diciembre de 2022
Prompt delivery of correct item
15 de diciembre de 2022
Fantastic customer service
Fantastic customer service. Would recommend to anyone. Went above and beyond to get the bike delivered in time for my sons birthday. Amazing, I could not recommend anymore.
18 de diciembre de 2022
Great service
Great service, I was recommended a terrific bike at the right price.
23 de noviembre de 2022
Very helpful and informative couldn’t…
Very helpful and informative couldn’t speak high enough of the staff
8 de diciembre de 2022
An excellent company with matching customer service
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found the staff at Cheltenham very helpful and knowledgeable. I discovered on my return home that there was a couple of issues with the bike and contacted the company. I dealt with Pete the store manager at Cheltenham and he was very apologetic and offered a very generous good-will voucher which I accepted. In all a good company to do business with and excellent customer service if things go wrong.
29 de noviembre de 2022
Great service as usual
26 de noviembre de 2022
MTB helmet
Ordered a fox helmet online but it was too big for my son, went to Leisure Lakes bike Cheltenham and was changed to the correct size straight away. Staffs are so helpful and polite. Highly recommended 5 star.
17 de noviembre de 2022
Top Quality customer experience.
11 de noviembre de 2022
Nice staff, Great range of products
Always leave here having received A1 service!
29 de octubre de 2022
Brilliant and helpful guys at the…
Brilliant and helpful guys at the cheltenham branch, they were quick to answering my questions when i found an issue with my bike but i was compensated generously, couldnt ask for more. spot on
17 de octubre de 2022
Fab experience
Brilliant place staff have always been super helpful and welcoming also everything is presented well
15 de octubre de 2022
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