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3,9
6 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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I got a beautiful gold chain necklace with a large man made diamond. It is very exquisite and you can tell they put a lot of effort into their products and the detail. It arrived fairly quick as well.
I got a silver ring with little moissanite details and I love it! I wear it every day and it’s a beautiful accessory to my outfits. Very elegant and resistant.
The team is very kind and I always received fast responses 😊
I have a necklace and it totally matches my style. Minimalistic, aesthetic, quality. All the processes from order till final receive were smooth and professional
I believe this so-called jeweler is a scam. I tried to call a dozen times. During business hours, the phone calls automatically disconnected. After business hours, they went through to voicemail. Every time. I sent emails asking to speak to someone. They refused. Something is very wrong here. There's no way I would spend $1 with a company that won't speak to me by phone. Buyer beware!
Respuesta de Leonidsjewelry
Dear Travis,
Thank you for taking the time to share your feedback. We take all reviews seriously and want to address your concerns openly.
We sincerely apologize for the difficulty you experienced when trying to reach us by phone. Due to our team operating across different time zones, there are periods during the day when live phone support may not be immediately available. We understand how frustrating this can be, and we are genuinely sorry for the inconvenience.
We can confirm that upon becoming aware of your attempts to contact us, our team did reach out to you via email to offer assistance. We regret that this experience did not meet your expectations, and we remain committed to improving how we support our customers.
We want to assure anyone reading this that we are a legitimate and trusted jewelry business, fully committed to the quality of our products and the integrity of our service. Our email support is available at all times, and we would welcome the opportunity to assist you or answer any questions you may have.
Please feel free to reach out to us directly at any time — we are here to help.
Warm regards,
The Leonids jewelry Team
My platinum diamond hoop earrings exceeded my expectations. They were absolutely beautiful. My ears are very sensitive I can only wear platinum. I have no problems with these. I love them! Thank you.
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