Lisa's Sweet Treats Opiniones 

41
TrustScore: 2 sobre 5

2,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered sweets for my husband’s 40th which never arrived. The owner said Royal Mail had the sweets but the Royal Mail delivery tracker simply said that the “seller had advised they had despatched” t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I reached out to Lisa’s sweet treats to purchase some sweets for my brother who has multiple severe food allergies. Lisa was super helpful and sent me a full ingredient list and advice on what product... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you so much for your help with getting over 100 gifts sent out to our external staff team! We have had feedback from a number already and they have gone down a treat :) You've been really friend... Ver más

Valorada con 1 estrellas sobre 5

Put a order is as a treat for fathers day from my children to there daddy who's working away till next weekend. Logged in & checked the status this evening to find the order was cancelled. No message,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

Online shop & corporate treats


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,2

Todas las opiniones

(41)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Never arrived!

I ordered sweets for my husband’s 40th which never arrived. The owner said Royal Mail had the sweets but the Royal Mail delivery tracker simply said that the “seller had advised they had despatched” the items. I asked for a workaround / solution and I didn’t get a response. So I’m £40 down and without the number 40 sweets I had ordered especially. Very disappointed.

12 de junio de 2026
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

We have unfortunately had the parcel returned to us as Royal Mail was unable to deliver it due to an issue with the delivery address. This should have been updated on the tracking information, and I sincerely apologise for the lack of communication from Royal Mail and the inconvenience this has caused.

As the parcel was in Royal Mail's possession, we had no control over its handling or delivery once it left our premises. However, we completely understand your frustration and are very sorry that your experience has fallen below both our standards and those we expect from Royal Mail.

We have submitted a formal complaint to Royal Mail and can confirm that a full refund has been issued, as the service provided did not meet the expected standard.

Please accept our sincere apologies for the delay, inconvenience and disappointment caused. We appreciate your patience and hope this experience will not deter you from considering us again in the future.

Valorada con 5 estrellas sobre 5

Great customer service

I ordered letterbox sweets for my Grandsons birthday, I stupidly didn't put my Grandsons address on the online form and the item was going to be sent to me, I immediately rang Faye at Sweet treats and she was able to change the address for me, she was very helpful and understanding, the sweets arrived in two days via Royal Mail, my Grandson is delighted with them, a lovely assortment of jellies and goodies, I have ordered goods on several occasions from Lisa Sweet treats , always excellent .

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service arrived quickly…

Excellent service arrived quickly packaged really well and really pleased with the products thank you so much

4 de marzo de 2024
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

Thankyou Hayley :)

Valorada con 1 estrellas sobre 5

They cancelled my order with no explanation

Put a order is as a treat for fathers day from my children to there daddy who's working away till next weekend. Logged in & checked the status this evening to find the order was cancelled. No message, no email, no nothing. Absolutely livid. 1st & last time using this company

17 de junio de 2023
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

Lisa’s Sweet Treats received your Trust pilot review. We are very sorry to hear you had a bad experience experience. We are very passionate at Lisa’s Sweet Treats on providing the best experience possible. On looking at your order, I can see you started to make a payment but was timed out so not completed. We have to receive payment before dispatching the order
When placing an order with Lisa’s Sweet Treats you will always receive a confirmation email to say that the product has been ordered. You will then receive an email to say your order is on its way.
If you would still like to receive the product, please complete the order and we will get it sent out as son as possible. Please let me know if I can be of any other assistance.

Valorada con 5 estrellas sobre 5

Received a gift from a colleague

Received a gift from a colleague. Not only was it a lovely surprise but everything was perfect. Beautifully packaged and personalised with our business logo. The sweets were definitely a TREAT! Thank you!

21 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

All the sweeties!!

All the sweeties!!
Piper loves her P shaped box crammed full of sweets.

Even got a freebie with my 1st order!

Thank you very much!

15 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The "Sweetest" Experience Possible!

Lisa and the Lisa's Sweet Treats gang always do an amazing job any time I ask for something! My particular favourite was that I'd asked for a corporate order of sweet bags in a sea/holiday theme - Lisa picked out a wide selection of sweets that stuck with my theme, and they certainly went down well with my clients!

Always so professional, overall service and response times are excellent, and Lisa will always go above and beyond to see how she can help you "sweeten the experience" for your clients! Would highly recommend 😊

4 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lisa prepared my son's 11th birthday…

Lisa prepared my son's 11th birthday party bags and they were amazing. The bags and labels were personalised and the sweets were so generous and fresh. The children said they were the best sweets they'd ever had!

The service was also very friendly, helpful and fast. I would highly recommend.

4 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shrimpley The Best

We ordered ' Shrimply The Best ' foam shrimps and ' You're One in a Melon ' watermelon gummies for Emplyee Appreciation Day and they were very much appreciated !
A seamless shopping experience - so easy and convenient - and they arrived super quick and in great order ready to distribute to the gang. Vegan sweets available too for those with special dietry needs.
Thanks to Lisa & the team for another easy shopping experience, I am sure we will be back for another sugar rush.

10 de marzo de 2022
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

We are so happy you were happy with your sweets. Thank you for taking the time to leave a lovely review

Valorada con 5 estrellas sobre 5

Very impressed and my company will continue to use this service!

I couldn't recommend Lisa's Sweet Treats more. Her service is professional and reliable. Our employees were over the moon with the treats as they tasted so good and they came with our logo on it so it made it extra special to us.

Lisa also sent us a Christmas treat which made my day when I returned to the office!

7 de marzo de 2022
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

Thank you for the lovely feedback, we are so happy you all enjoyed the treats

Valorada con 5 estrellas sobre 5

Excellent gifts for our staff!

Thank you so much for your help with getting over 100 gifts sent out to our external staff team! We have had feedback from a number already and they have gone down a treat :) You've been really friendly and helpful throughout the process too, which is greatly appreciated!

17 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome sweet filled party bags

I wanted to buy party bags for my Son's birthday party from a local business. I also didn't want to fill them with wasteful plastic "tat" but it had to be something all the kids would love. SWEETS!
I loved the look of all the different sweet and various packaging options on Lisa's website so it was a no brainer that I'd order from her. The prices are so reasonable too for something bespoke.
Lisa was so helpful, chatting through the various options available and we decided on coloured, stripy bags filled with kid's pick n mix.
The sweets arrived in plenty of time for the party in very sturdy packaging.
The smell when I opened the box was divine! I had to use all my willpower not to open them and eat handfuls.
The brightly coloured paper bags looked brilliant and were stuffed full of gorgeous sweets. Such great value for money.
The kids all loved their party bags and our Son's lasted him ages!
Thanks so much Lisa for your wonderful product and all the help with placing the order.
We will definitely use you again and I've already recommended your products to lots of friends and contacts.

6 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently arranged a sweet hamper to…

I recently arranged a sweet hamper to be delivered by Lisa for a professional client as a thank you for some business she passed to me.
It's fair to say that the client was hugely impressed and posted on Social Media how it had 'made her day' and would make her the envy of her office.
Using Lisa, as opposed to a bottle of wine or a boring thank you card, is a sure-fire way to encourage your customers and professionals to work with you, put a smile on their faces and encourage future business opportunities.
I will always recommend Lisa's Sweet Treats for the quality of their products, value for money, and great service.

16 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service!

Lisa tracked down my favourite sweeties from my childhood for me and delivered them at top speed to my home. They were absolutely delicious and Lisa is a gem to deal with providing a top quality service which reflects the passion she has for her products and her committment to excellent customer service. Thank you Lisa, I shall definitely be back for more!

25 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality service and sweets

I recently purchased sweetie bags for a baby shower and a sweetie pouch as a thank you present; the team were very helpful with tailoring my requirements and they were shipped very quickly. The pink mix was delicious!

12 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would buy again

Bought a letter as a birthday present from the kids to their brother. Very happy with the quality and quickness of delivery. Had a very happy boy on his birthday

20 de julio de 2021
Opinión espontánea
Logotipo de Lisa's Sweet Treats

Respuesta de Lisa's Sweet Treats

Thank you so much, we are so happy you were pleased with the gift

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más