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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DEFINITELY CONS AVOID THIER AMAZON STORE, AVOID THIER WEBSITE. BOUGHT A MOBLITY SCOOTER LAST YEAR MAY 2024 AND BY MARCH 2025 IT STARTED HAVING PROBLEMS. I CONTACTED THEM COULD NOT REACH THEM TO GET I... Ver más

Valorada con 5 estrellas sobre 5

Bought for my wife. Rapid delivery. Good price. Wheelchair appears solidly built. Large wheels, cushioned seat give comfortable ride. Easy to fold. Rather heavy for loading into car boot but manag... Ver más

Valorada con 5 estrellas sobre 5

Great service by Livewell. Original Instafold wheelchair had an electrical fault which was checked and confirmed by 3rd party engineer. Fix was not apparent so a replacement chair was sent to us which... Ver más

Valorada con 5 estrellas sobre 5

What amazing customer service from Karen when there was a problem, after a year, with the wheelchair. We rang her on 3 occasions to request parts which were sent via DPD. It was a fabulous experience... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Información proporcionada por diversas fuentes externas

Established in 2008, Livewell have become a destination brand within the UK for mobility equipment and independent living aids. Specialising in the online supply of goods, Livewell sell multiple mobility products including mobility scooters, electric wheelchairs, adjustable beds, bath lifts and other walking aids. Livewell offers next day delivery for all orders placed before 5pm, with a two year warranty on it's own exclusive lines and a price match promise to back it all up!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

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0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mobility scooter purchase

I brought a portable mobility scooter from Livewell. I called them and they were able to discount the scooter slightly for me. They even added free priority delivery. The man I spoke to (Tom) was very helpful, friendly and professional. I would recommend this company to anyone.

17 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent after sales service

Excellent after sales service. Replacement charger lead sent within a couple of days following my enquiry.
Love my chair, had at least 4 people wanting the details and I know of 1 person actually ordering it. Certainly changed my live

8 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Delivery service was awful

Delivery service was awful . My 80 yr old husband had to drag it up the path his self . Scooter seems fine only problem I have is my pavement is uneven tarmac and it feels unsteady as if it’s going tip over . It hasn’t as yet . I would say perfect for shopping centres and even paths

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sports Wheelchair

Quick response to email queries.
Fast free delivery also arrives ready assembled, just pop footrest on.
Wheelchair ideal for husband with limited mobility.

2 de junio de 2024
Valorada con 5 estrellas sobre 5

I am disabled with arthritis,my husband…

I am disabled with arthritis,my husband ordered this for me Saturday 1st and received today Tuesday 4th.very,very happy.thankyou.it is a beautifull chair.so comfy and easy for my husband to get in the car.would highly recommend.many thanks.☺️

1 de junio de 2024
Valorada con 5 estrellas sobre 5

Carmen experience

Phoned Carmen first with a query - this was answered quickly with no pressure to buy. Phoned back later with an order to purchase because i was happy with the professional manner she gave to us.

1 de junio de 2024
Valorada con 1 estrellas sobre 5

You buy a mobility scooter at your own…RISK

You buy a mobility scooter at your own risk, from. Livewell customer service is the worse I ever encountered.i purchased a instafold mobility scooter of livewell in June 2023 biggest mistake I made,the battery charger that plugs into the battery was so hard to pull out I eventually got through sent someone out who looked at the problem and stated there is a fault livewell never got back to solve the problem, that was nearly a year ago still have problems with it.also a few weeks ago got in contact again regarding the scooter indoors reversed into.my kitchen units even the reverse lever was in its normal position'causing me to fall off the .scooter which was laying on my bad legs for around 30 minutes still waiting for it to be repaired

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered jaunt 4mph pavement path…

Ordered jaunt 4mph pavement path scooter on phone and you have 14 days to change mind, i was helped choosing it i called to say about back hurting more vibrates the whole scooter when testing it out. 489 pounds cost and because i used a couple of times well dont get money back they say cant resell it have to try it to know if ok so i guess looking with eyes is what they want not testing it and then figure out whether suitable nice sales for selling not for problems within 14 days within my rights now im out of pocket trying to find something to help my lower back to put on then caller said bound to happen no suspension in the 1 i got so they are aware of issues and sell these looked at price with suspension couldnt believe it. Now im stuck, im not sure what to do il not be using these sound on caring on phone till u have issue with product.
May 19th
Update livewell requested details order number etc never got back in touch at all i cannot reccomend these we have no rights now apparently wasted money and not satisfied outcome at all as no contact to give solution
October now i had to sell scooter livewell never contacted me even after review made my back worse and was jittery and jolts you. I had explained my conditions on phone lady chose this for me and i presumed had suspension as i see so many in my area zooming around. Livewell i dont reccomend the slogan is to care for disabled but we are just money and sales to them, i have to wait now to get different scooter i am now housebound and lost my independence due to this happening

30 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Ordered a mobility scooter from them excellent service from them arrived the following day assembly was very easy
Very please with the scooter would recommend this company

2 de mayo de 2024
Valorada con 5 estrellas sobre 5

Livewell mobility company

Had a really great experience with livewell mobility company, excellent customer service, perfect item as described, quick replying to emails and very professional, love my mobility chair, kinds regards.

2 de mayo de 2024
Opinión espontánea

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