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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DEFINITELY CONS AVOID THIER AMAZON STORE, AVOID THIER WEBSITE. BOUGHT A MOBLITY SCOOTER LAST YEAR MAY 2024 AND BY MARCH 2025 IT STARTED HAVING PROBLEMS. I CONTACTED THEM COULD NOT REACH THEM TO GET I... Ver más

Valorada con 5 estrellas sobre 5

Bought for my wife. Rapid delivery. Good price. Wheelchair appears solidly built. Large wheels, cushioned seat give comfortable ride. Easy to fold. Rather heavy for loading into car boot but manag... Ver más

Valorada con 5 estrellas sobre 5

Great service by Livewell. Original Instafold wheelchair had an electrical fault which was checked and confirmed by 3rd party engineer. Fix was not apparent so a replacement chair was sent to us which... Ver más

Valorada con 5 estrellas sobre 5

What amazing customer service from Karen when there was a problem, after a year, with the wheelchair. We rang her on 3 occasions to request parts which were sent via DPD. It was a fabulous experience... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad

Información proporcionada por diversas fuentes externas

Established in 2008, Livewell have become a destination brand within the UK for mobility equipment and independent living aids. Specialising in the online supply of goods, Livewell sell multiple mobility products including mobility scooters, electric wheelchairs, adjustable beds, bath lifts and other walking aids. Livewell offers next day delivery for all orders placed before 5pm, with a two year warranty on it's own exclusive lines and a price match promise to back it all up!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(1533)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service Fast Delivery

Ordered my new scooter and arrived next day. Great service. Scooter was easy to build up (Live well Jaunt Plus). Free delivery and 2 year warranty should give peace of mind. Scooter looks good & can't wait to get out on it. Well done Livewell great service

21 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobility scooter ordered 16.30…

Mobility scooter ordered 16.30 yesterday, delivered by 10.30 next day.
Very easy process to order over the phone with a knowledgeable and friendly operator. Brilliant price.
Very easy to Assemble, seems a decent scooter, but time will tell as it going all over the world in the hold of airplanes so will get some heavy abuse.

21 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

this company have left my mum without…

this company have left my mum without her scooter since 24th November.
They're ignoring me.
Absolutely disgusting.
My mum is elderly, ill and vulnerable.
I'm taking this further.
AVOID LIKE THE PLAGUE.

Edit 20/12/23:
This company are still ignoring me.
And trying to get this review removed.
Strange how they can spend time trying to get this removed but can't reply to me re my ill mum's scooter isn't it.
Absolutely appalling.

I will remove this review IF they see fit to sort this issue out today.
It is nearly Christmas.
Leaving me little time to buy a part myself.
If they don't act today as requested, this review stays up and I'll be taking action.

24 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Livewell, Jaunt mobility scooter

Bought a jaunt mobility scooter from Livewell, this was shipped very quickly and arrived in good condition, this is a great little scooter and was easy to assemble, Very pleased with the purchase and the service offered by Livewell, the process was easy from start to finish with helpful knowledgeable staff, with reasonable prices this was a very friendly experience.
The scooter is easy to use and with few controls this was just what was needed for a new user with no experience.
I do highly recommend both the machine and the company thank you.

2 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Very easy and professional company, recommended

I found this company very easy to deal with. The price was very competitive including delivery. Like all shops they choose the delivery company which was in my case DX who were on time courteous and brought the item into the house. So my experience was a quality one from placing the order to the mobility scooter arriving. If you are severely disabled I would recommend you have someone to assemble the item as parts can be heavy. I was able to unpack mine and had it up and running within 30 mins. Once you place the order on line they will text you to ask what qualifies you for VAT relief so no forms to fill in.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service!! Bought the Black Sport Self Propel wheelchair for my mother. Had to return it as the NHS have issued her with one after I bought it. Called the company to explain, lovely service. Accepted my return as the box was unopened. Really appreciate how easily and quickly this was dealt with. Thanks Karen.

30 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a mobility wheelchair from…

I bought a mobility wheelchair from Livewell via their eBay site, the service was first rate, delivery was next day. Recently my chair gained a fault so contacted them via eBay and got a fast reply and answer, they are sending out the part for me to fit but if I need to I can request someone to call round to my home and fit the part. You really can't get better than that. Even when you call, the staff are so helpful and understanding and will go to any length to help you. You can buy from this company with confidence, knowing that you get a two year warranty. In this day and age, it is so nice to know this company is the best.

23 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a power wheelchair for my…

I ordered a power wheelchair for my friends Mother from Livewell as she is having mobility issues and had recently had a set of mini strokes this company made this experience of purchasing a wheelchair on line positive from placing the order through to delivery of the chair and even the assembly and advice a first class service if I need to place an order again I will be confident in a first class professional service and a life changing product

12 de noviembre de 2023
Opinión espontánea

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