Loans Warehouse Opiniones 

1021
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From first call to last call fantastic customer service. Great communication. Lisa was very patient with me, happy to talk me through every step and explain all my questions with ease. Would defin... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. Many thanks go to Lisa Jacobs who we dealt with throughout the whole process. She was informative, very helpful and reliable. There wasn't anything she could... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... Ver más

Valorada con 5 estrellas sobre 5

From the start of this process loans warehouse were fantastic. Kirsty, Leslie and Jordan could not do enough for us and were an amazing support throughout the application to completion stage. I would... Ver más

Información sobre la empresa

  1. Agencia de préstamos
  2. Compañía de financiación y préstamos para coches
  3. Bróker financiero
  4. Institución financiera
  5. Corredor hipotecario

Escrito por la empresa

Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

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1 estrella

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4,9

Todas las opiniones

(1021)

168 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from a great team

We have just gone through Loans Warehouse to take out a mortgage on our home to complete home renovations. We recently had a baby and needed to add a third bedroom. From the get go Loans Warehouse were great at keeping in touch via phone and email. They found us a loan at a good price that will work for us at decent rate. We also then decided to up the mortgage to include further renovations to our kitchen and they facilitated this quickly and easily. Rhys, Nick and Lisa were great! Thanks so much. Cant wait to see our finished home.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic company

A fantastic company, I highly recommend Loans Warehouse in so many respects.
They managed within a week to raise a 2nd Loan for me to finish my building works when I had spent 2.5 months trying with much stress via various brokers etc. (There is some very bad behaviour out there).
The fee is quite high but it is very very well worth it.
I got the amount I needed and got it quickly at a very good rate and the team helping were fantastic, thanks so much to Leslie and Lauren for an amazing service.

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

fast and efficient service

From start to finish Leslie and then Lauren made the application straight forward and hassle free. The second charge mortgage loan is exactly what I needed for home improvements. All the leg work was done by the Loans Warehouse team and I was updated during my busy work day. I would recommend using this team following their efficient service.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Straight forward process

From start to finish the process for a secured loan was smooth, with Lauren and the others all ensuring I was updated and fully informed along the way. Couldn’t fault it.

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away from them .

Stay away from them .
I did apply for a secured loan and was told that someone will call me next day.
I awaited all day for their call and nothing
Called them following day and i was told that no
Disgusting behaviour for them
Hi Matt
Even up to today Sunday 09/11/25 i haven’t received any email from your staff to say my application is refused
I still believe that is a disgusting behaviour
Kind regards
Tim

6 de noviembre de 2025
Opinión espontánea
Logotipo de Loans Warehouse

Respuesta de Loans Warehouse

Dear Tim,

I'm genuinely disappointed to read your review, as it doesn’t reflect the service you received. I’ve personally reviewed your application in detail.

You applied at 13:42 on 4th November and were contacted by Amber just one minute later, at 13:43. Your fact find was completed by 14:30 that same day. The following morning, your application was reviewed by an underwriter at 10:47, and by 10:51 you were advised by email that unfortunately we were unable to find a lender able to offer the loan you applied for - All of the above we have evidence and recordings off.

We always aim to provide a fast and transparent service, and I believe our team acted promptly and professionally throughout. While I appreciate that the outcome wasn’t what you hoped for, it was based purely on lender affordability criteria, not a lack of service.

Kind regards

Matt Tristram

Valorada con 5 estrellas sobre 5

Fantastic Service

Fantastic service from Nick and the team!
I can’t thank Nick and his team enough for their amazing support. From start to finish, they were professional, friendly, and genuinely cared about delivering the best possible service. Communication was excellent throughout, and nothing was ever too much trouble. It’s so refreshing to deal with a team who take real pride in what they do. I wouldn’t hesitate to recommend them — truly a 5-star experience!

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% went the extra mile, and then some more.

I work in a customer facing environment and very much appreciate all the hard work, tenacity, patience that was afforded throughout what has been a long and complex application.

Each week, and indeed each day, unearthed a new challenge, and the team always came with a positive attitude and intent, as well as solutions on how to overcome them, borne from their wealth of experience and knowledge in the market.

A special shoutout to Vicky and Alan who were instrumental in getting things over the line, not least the tenacity in resolving the Help to Buy issue, as well as recognition to the wider team for their support too.

100% recommended.

24 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant from start to finish

All made so easy from start to finish phone calls to emails keeping us updated couldn’t ask for better service Rhys and Nick excellent communication and helpful thanks guys

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Effortless transaction

Loans Warehouse were professional, and quick to get all the information across to me. The loan was completed with a few days. Leslie & Lisa were a pleasure to deal with

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

I had nothing but competent and courteous treatment from all staff I dealt with at Loan Warehouse. I would wholeheartedly recommend them.

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loans warehouse found the right deal…

Loans warehouse found the right deal gorgeous me then connected to an advisor Wayne talked through my finances, then explained about the right contract deal and period of loan, what documents I would need to send, then kirsty took me over the last part, the team Is very patient respectful with you every step. I cant recommend them enough

19 de septiembre de 2025
Opinión espontánea

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