Lucie & Olivia Opiniones 

63
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Can't praise this Company high enough. Bag and straps lovely so well packed with a nice bag for storage. Questions answered promptly and delivered on the day notified. Recipient delighted and I'm su... Ver más

Valorada con 5 estrellas sobre 5

Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely bag - perfect for the occasion and arrived really quickly. Thank you.

Valorada con 5 estrellas sobre 5

Absolutely fabulous item, beautifully packaged. A small business of which I am pleased to support. Will be buying more from this shop. Thank you Camilla.

Información sobre la empresa

  1. Tienda de bolsos de mano
  2. Tienda de bolsos
  3. Tienda de bolsos y equipaje
  4. Tienda de accesorios de moda

Escrito por la empresa

Lucie & Olivia sells leather handbags & accessories. Run by sisters Jo & Claire who curate a collection that allows customers to create their own look. We offer FREE personalisation for that extra special touch. Free Delivery over £50 Thank you for taking the time to learn about our small business. Please do let us know if we can help you in anyway. Jo & Claire


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(63)

10 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely bag

Lovely bag - perfect for the occasion and arrived really quickly. Thank you.

27 de julio de 2026
Valorada con 5 estrellas sobre 5

I have ordered a few bags from Lucie &…

I have ordered a few bags from Lucie & Olivia and loved them all. This time I had a very small issue but L&O sorted the problem very quickly with no hesitation. This I appreciated as it was a gift. Would highly recommend no question. Thank you L & O

10 de abril de 2026
Valorada con 5 estrellas sobre 5

gorgeous bag

I was very lucky to get these ladies to bring a stall to an Xmas event I was organising and bought a bag from them which I absolutely love and liked it so much I bought another from a work colleague as part of her leaving present as she was admiring mine.
Such great quality, I have a lovely denim blue and can’t be happier with my purchase.

6 de enero de 2026
Valorada con 5 estrellas sobre 5

Website easy to use and bag arrived…

Website easy to use and bag arrived promptly. The bag is also beautifully made and am very happy with it. It is a gift for a friend.

13 de noviembre de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Thank you for the lovely words Sarah, this means the world to us. We look forward to welcoming you back soon - perhaps you can treat yourself next time!! Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

Beautiful bag

I saw one of their bags in my local shop and asked if they did the Ellie in dark brown. They phoned Lucie and Olivia, and hey presto they did! I paid for it and they said they would send it to my home address. The following day I decided I would have preferred it in navy instead of dark brown. I emailed them to ask if they did it in navy. They said they would have it made for me so it would take a bit longer. I have to say, I was a bit of a pain because 2 days later I decided I did prefer the dark brown after all. They were so patient with me and sent it to me straight away (before I could change my mind again!). I’m so glad they did. I absolutely love the bag. Fabulous quality. Perfect neat size. Thank you Lucie and Olivia

1 de noviembre de 2025
Opinión espontánea
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Hello Rosina - it was our pleasure helping you make the right choice! Enjoy your gorgeous new bag and we look forward to welcoming you back to Lucie & Olivia again soon. Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

Splendid Product.

Prompt delivery.
Beautiful, high quality bag.
Packaging is special.

28 de septiembre de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Many thanks for your lovely words Sonya - we look to welcoming you back to Lucie & Olivia anytime. Jo & Claire x

Valorada con 1 estrellas sobre 5

I would give 0 stars!

I would give 0 stars if it was an option.
I bought 3 'closing down sale items' and evry item was cheaply made, material was not as advertised, sizing & colour was not the same and the sizing is completely off. I requested a refund and they refused - I am in the process of reporting them to consumer affairs. I may as well have thrown $200 in the bin...don't buy anything from them.

1 de agosto de 2025
Opinión espontánea
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Hello Stephanie
Thank you for reaching out and sharing your feedback. We have thoroughly checked our records and unfortunately, we do not have any record of an order under your name or details. We kindly ask that you contact our customer service team as soon as possible so we can investigate this matter further and assist you directly. We take all concerns seriously and would like the opportunity to look into this for you.
Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

Item arrived fast

Item arrived fast, amazing quality *****

10 de junio de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Many thanks for your kind words Patricia. Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

This is the 4th bag I have bought from…

This is the 4th bag I have bought from this company and they are all so lovely. Great quality and fantastic service. I would definitely recommend.

14 de junio de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

What a wonderful review, many thanks for these very kind word Alison - we look forward to welcoming you back again in the future! Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

Lovely customer service

Lovely customer service, prompt despatch, really nice products

8 de junio de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Many thanks Debbie, look forward to welcoming you back to Lucie & Olivia in the future. Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

I’ve had several Lucie and Olivia…

I’ve had several Lucie and Olivia handbags and I find the style and quality to be great and the bags are extremely functional and look really fab too!

25 de mayo de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Thank you Gillian for your lovely words. Best wishes. Jo & Claire x

Valorada con 5 estrellas sobre 5

Great wee phone case

Great wee phone case. Great individual service. Fully recommend

18 de marzo de 2025
Logotipo de Lucie & Olivia

Respuesta de Lucie & Olivia

Many thanks 🤩. Best wishes. Jo & Claire x

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más