Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Casino ist Betrug, missachtet Spielerschutz, storniert Gewinne. Das Casino hat ein ganz schlechten Ruf. Ich schalte die Polizei und die Regierung in Costa Rica ein. Die Adresse vom Ca... Ver más

Valorada con 5 estrellas sobre 5

I always stay neutral when it comes to casino reviews. You can check my Trustpilot profile — I review every casino honestly and fairly. For me, LuckyMax is currently one of the best onli... Ver más

Valorada con 4 estrellas sobre 5

4 sterne weil Play and Go und relax als Anbieter fehlen Alles andere ist Top, super einfache Verifizierung und Auszahlungen werden immer unter 48 Stunden Erledigt. Spiele Auswahl ist groß obwohl vie... Ver más

Valorada con 1 estrellas sobre 5

Heel slecht kocht voor in totaal 1000 euro aan bonussen 3x 200 en nog 1x 300 en nog betjes en ik kreeg toevallig bij elke bonus 10 euro terug 🤣🤣 niet spelen mensen deze casino is heeeel slecht commu... Ver más

Información sobre la empresa

  1. Casino o apuestas online
  2. Proveedor de servicios de juegos

Escrito por la empresa

Welcome to Lucky Max Casino, the place where your dreams can truly come to life! At Lucky Max Casino, every moment you spend with us promises a relaxing experience, flawless service, and fair rewards. If you're wondering why Lucky Max Casino should be your choice, we have compelling reasons to share. Firstly, at Lucky Max Casino, player loyalty is our utmost priority. We pride ourselves on providing fair rules for promotions and games, ensuring you always feel lucky and joyful. Our bonuses and gifts come with clear and fair terms, adding to your pleasure and excitement. Plus, our dedicated team is available 24/7 to address all your questions and needs. Secondly, although it might sound traditional, our primary goal is to satisfy our players. We go above and beyond to ensure your convenience. Lucky Max Casino features games from trusted gaming providers, supports payments in multiple currencies, and offers a wide range of payment systems. Our platform is designed to make your gaming experience as comfortable and enjoyable as possible. Lastly, take a deep breath, relax, and immerse yourself in the world of Lucky Max Casino. Here, the magic of gaming awaits you at every turn.


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2,8

Medio

TrustScore: 3 sobre 5

414 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Disgusting

Disgusting! I will be taking this further. This is the email I sent. You will see my problem.

Hi luckymax
I have recently tried to withdraw some money on my account and it has either been declined or cancelled. The reasons the 1st few times were because of my documents which I understand, now after speaking to 2 of your agents on chat. They bother confirmed to my documents are ok and I’m verified. Now the issue is when I try and withdraw it says it’s been cancelled, you need to contact support. Now the issue which both of your agents (Sid & Noah) have stated is it’s the payment provider which is the problem. Now this is not my issue. It’s your problem and you need to resolve it. It takes you 30 seconds to take money off my card for gaming, but when I try and withdraw my funds it keeps cancelling and I’m now on 48 hour with no resolution. This is not how you treat customers. YOU need to contact the provider and resolve it. It almost seem like robbery and you don’t want to release the funds. The 2 agents stated I could try using crypto currency to withdraw but I don’t use this currency and rightly so, you take it off my card. I want it back on there. Now i apologise to whoever is reading this, it’s nothing personal, but you can understand my frustration. I really could use this money and I’ve deposited more than my fair share and I’m entitled to some rewards
Many thanks

21 de septiembre de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear Aaron Russell ,

Thank you for your feedback.
It's important to us that your transactions are processed smoothly. Could you please provide more details about the errors or issues you're encountering?
We'll do our best to resolve them and ensure your withdrawal is processed promptly. Your satisfaction is our priority, and we're here to assist you every step of the way.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 5 estrellas sobre 5

I enjoyed playing the games

I enjoyed playing the games. Loads of free spins and bonuses. Only problem there could ve a few more casino provider like NETENT and MICROGAMEING as my favourites are with them. Withdraw was instant after providing the right documents. Brilliant customer service.

15 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really bad

Really bad. You can't close the account. Don't believe their lies and never play here!

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear Lucky's Life,

Thank you for your feedback.

We have already contacted you previously to request more details so that we can understand the situation and assist you. We will do everything possible to resolve the issues and process your request promptly.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

Duurt veel te lang met geld terug…

Duurt veel te lang met geld terug storten! Heb het nog steeds niet

9 de septiembre de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear deborah nouwens ,

Thank you for your feedback.
It's important to us that your transactions are processed smoothly. Could you please provide more details about the errors or issues you're encountering?
We'll do our best to resolve them and ensure your withdrawal is processed promptly. Your satisfaction is our priority, and we're here to assist you every step of the way.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

I am a compulsive gambler trying to…

I am a compulsive gambler trying to quit. I’ve asked to self exclude on 6 occasions and each time been told it has been forwarded to the relevant department…
This is a lie and a scam. They will not ban you, they will suck you dry until you have nothing left to give

8 de septiembre de 2024
Opinión espontánea
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Respuesta de Lucky Max

"Dear John Jones,

Thank you for your feedback. Your account has been forwarded to our management for additional review as part of ensuring security and compliance with our standards. We strive to ensure that every player receives high-quality service and a fair gaming environment.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

1 ster teveel ik wacht al meer dan 2…

1 ster teveel ik wacht al meer dan 2 maanden op sluiting account. Diverse malen via chat geprobeerd steeds hetzelfde antwoord dat ze aan het onderzoeken zijn of ze kunnen sluiten daarna kreeg ik van trustpilot bericht dat mijn review verwijdert werd! Speel hier niet!
Zie reactie het is al 20 keer gestuurd naar de verantwoordelijke maar verder gebeurt er niets je kunt hen ook niet bellen.

7 de septiembre de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear Marian Vam Daal,


Thank you for your feedback. Your account has been forwarded to our management for additional review as part of ensuring security and compliance with our standards. We strive to ensure that every player receives high-quality service and a fair gaming environment.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

No one should play in this casino

No one should play in this casino. It is currently blacklisted by the casino guru. I requested a refund but unfortunately they did not refund me and I requested and requested GDPR. Scammers have been hiding my information for 4 months.

1 de julio de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear Bayrie Redzheb,


Thank you for your feedback. Your account has been forwarded to our management for additional review as part of ensuring security and compliance with our standards. We strive to ensure that every player receives high-quality service and a fair gaming environment.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

2nd review

UPDATE

I am now being told I can only withdraw via crypto - which I don’t have - so I won’t get my winnings

Any advice from anyone ??????
2nd review - some may say why have you gone back

After having problems with my 1st withdrawal and then it was finally processed I was lucky enough to win again

5th time my withdrawal has been cancelled with no reason - I would appreciate if someone could look into this asap

3 de septiembre de 2024
Opinión espontánea
Logotipo de Lucky Max

Respuesta de Lucky Max

Dear annemarie porter,


Thank you for your feedback.

We have already contacted you previously to request more details so that we can understand the situation and assist you. We will do everything possible to resolve the issues and process your request promptly.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 1 estrellas sobre 5

The slots are rigged unforturnately

The slots are rigged unforturnately. Stir away from this site .

31 de agosto de 2024
Opinión espontánea
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Respuesta de Lucky Max

Dear georgia romain,

Thanks for taking time to review our casino.
We want to assure you that integrity and transparency are core values on our platform.

We wish you all the very best.
Kind Regards
Lucky Max Casino

Valorada con 4 estrellas sobre 5

I had a good experience at this casino

I had a good experience at this casino. I won a lot of money, with a bonus, so I did not get all de money but that’s in the rules and is fine. Withdrawing the money was also easy, I needed to upload documents but after 3 days the money was in my account😊. Mailing with support went quick.

27 de agosto de 2024
Opinión espontánea

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