The people that you chat with in Customer Service are amazing! They are very polite and ALWAYS helpful. They also give really good promotion options.
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Consulta las opiniones de los clientes
Luckyowlclub is a great casino site with a very simple, let's call it minimal, and easy to navigate layout. You don't get bombarded with tons of buttons to click on or thousands of games to choose fr... Ver más
I have beenplaying at Luckyowlclub for over 2 years now. The games are very generous and fun. The bonus's are amazing, but you will want to get a personal VIP - mine is Zara and she always gives m... Ver más
Ounce I won all contact ceased..Emails ,calls ,nothing ..Id stay clear of this site customer service only works when u send n money ..I payed with Bitcoin payout says 72 hrs And since 13th of dec I... Ver más
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still waiting on a 500 payout..as soon…
still waiting on a 500 payout..as soon as I sent in my verification..now they r ignoring me and won't payout my 500 winnings..this is a scam site..do not play here.
Good games goodl chats lots of bonuses…
Good games good chats lots of bonuses enjoyed playing with this site
will not pay you do not play here
Not Really Sure!
i love the casino and the games, etc, however, since yesterday i cannot even sign in to their site. it states "casino controller refused to connect." what the heck is this? this has happened to 3 other sites i use a lot. they all just, shut me out . im tried several pc, iPhone, browsers, nothing. i cant even use their chat. this is the only place i can let it out about this site and Paradise8, Candyland and New Vegas. same thing. really weird if you ask me. i hope they contact me at my email address.well, im done, they wont respond, when they did they disappearred twice, now nothing. done done done!!!
Been play there most of 2025 been waiting on a 200 payout and They went from sending promos every week to no contact can't get them to send a email awnser a question they just stoped completely fake c
Ounce I won all contact ceased..Emails ,calls ,nothing ..Id stay clear of this site customer service only works when u send n money ..I payed with Bitcoin payout says 72 hrs And since 13th of dec I have heard nothing but lies least first few weeks after that they won't even awnser email ..13th was my birthday and only win 200 and they can't even pay that out it's a scam .flatout
This casino sucks
This casino sucks. They rope you in with a no deposit bonus, in my case $150, then about 10 min. into playing they shut you down and tell you your time is up. LAME.
Don’t waste your money
Don’t waste your money! Not a trust worthy online casino. Agent text me if I wanted to take up this great promotional offer, so I did. I played all my play through and won over 650.00 but I could only cash out 10x my deposit $30=300.00 it was the rules once I completed my wager. Wager balance was at 0.0 I then requested a withdraw of $300 on 9/17. After many failed attempts to get assistance I sent this email to support on 9/25.
I need some help. I requested a withdraw. I waited no change in withdraw status. I spoke to Stephen and I asked is there anything I need to complete my withdraw request. Stephen said you need you identification verified and he sent me an email to respond send items so. I sent items requested for my identification. Stephen also asked for my bitcoin address for the withdraw request. He asked to send it to him on the chat and I did-9/17
I check back another day after no change in my withdraw request. Olive asked me if I would like to do a reversal, I kindly said no I want to see how the withdraw process goes first but I would be spending more money on this site. Olive said let me speak to my manager, then I did not hear back from Olive.
I wait another day I spoke to another agent. This agent said I need to for fill my play through wager. I told agent I did it’s at 0.0 and that’s when I requested my withdraw. Then agent responded you need to make a deposit before I can withdraw. I made a deposit that’s how I got the promotion, I played through the wager amount until 0.0 and I requested the withdraw. No response back from that agent.
I have made other deposits on your site. I am an honest person in hopes to find a fun honest site that is fair to the players.
Can I get a response? Will I get my withdraw request funded to me? If so, when should I expect it? Who do I keep in contact with on the status of it?
Email sent on 9/25
9/29 no response back and no deposit. I guess I got my answer there.
This casino is a scam! Boycott PLEASE!!
This casino is a scam! I have an account here that is fully verified and has been for a year or more. I recently made it through play through for a $25 max cash out coupon, I submitted my withdrawal request on the 18th or 19 September here it is the 22nd. I am currently in the chat seeking answers as to where my withdrawal is and no answer is the answer. Don’t waste your time! Someone is always readily available when they’re desperately trying to push their DEPOSIT ONLY COUPONS! But WHEN IT COMES TO REAL CUSTOMER SERVICE! Well You can see the tumble weeds a rolling bcuz there’s absolutely NO ONE IN SITE! On TO OF THE FACT THAT they’re “ALLEGEDLY” “INSTANT WITHDRAWALS”! But their financial department doesn’t work on the weekends! ????? Someone, anyone, please, please, make it make sense!!! By the way I’m still not receiving ANY RESPONSE whatsoever from their “company service” department!
I signed up
I signed up, and they gave me a $200 welcome chip. I played for 10 minutes and was winning a little, so they took it back from me.
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