Luggage Online Opiniones 

431
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.

Valorada con 1 estrellas sobre 5

Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver más

Valorada con 3 estrellas sobre 5

Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver más

Valorada con 5 estrellas sobre 5

The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Información proporcionada por diversas fuentes externas

Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

431 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(431)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Found a backpack in a rare color with a discount

Had been looking for an Osprey backpack in a particular color that was missing even on Amazon. Somehow I ended up on Luggage Online where I found the pack I needed with a 20usd discount! It was delivered in like 2 days. Perfect condition. Totally recommend!

15 de diciembre de 2021
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Respuesta de Luggage Online

We are so happy you were able to find exactly what you were looking for at the prefect price for you! Check back for more amazing deals. Happy Holidays.

Valorada con 5 estrellas sobre 5

Easy to shop here

Easy to shop here - they manage to discount items not typically found at a discount and their shipping is first rate - fast and well-packed. I'll be back!

10 de diciembre de 2021
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Respuesta de Luggage Online

We are so glad you were able to take advantage of our holiday promos! We hope to see you back again soon. Happy Holidays.

Valorada con 4 estrellas sobre 5

Everything was fine but it took too…

Everything was fine but it took too much time to get the discount that you promised with my first purchase. I cannot comment on the luggage that I bought because I haven’t received it yet.

5 de diciembre de 2021
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Respuesta de Luggage Online

I apologize for the inconvenience. I will personally make sure to follow up on the speed a coupon is received. Happy Holidays

Valorada con 5 estrellas sobre 5

Nice bag but be aware of limited warranty

Nice bag but will refrain from buying Travelpro in the future due to their limited warranty which encompassed not covering wear and tear items and lack of replacement parts which I experienced firsthand recently from prior luggage purchases. This is no reflection on your company. You service has been great with wonderful communication and prompt delivery
Thanks

29 de noviembre de 2021
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Respuesta de Luggage Online

We appreciate your positive feedback about our service. We will relay the message to travelpro for you. Happy Holidays.

Valorada con 5 estrellas sobre 5

You rock

You rock. Beyond comprehension and simply amazing. Excellent prices and super fast delivery

29 de noviembre de 2021
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Respuesta de Luggage Online

WOW! Thank you for your amazing feedback. This brings us joy during the busy holiday time. Happy & Healthy Holidays to you and your family.

Valorada con 5 estrellas sobre 5

Pleased with Everything

I was searching for an It Luggage carry on for under $50, and Luggage Online is where I found it. I first saw it offered by Luggage Online on the Walmart site; I then went to the Luggage Online website to check them out, and there was a 20% off promotion there! I generally use the largest online sellers, so I was a bit hesitant on this, but the experience was absolutely as good if not better. The suitcase is just what I was after. A good transaction.

27 de noviembre de 2021
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Respuesta de Luggage Online

We are so happy that you trusted us with your purchase. Our goal is to provide the best online experience to all of our customers. Happy Holidays.

Valorada con 1 estrellas sobre 5

when you offer an item for sale

when you offer an item for sale, you need to have it available for sale.

27 de noviembre de 2021
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Respuesta de Luggage Online

We apologize for any inconvenience this may have caused you. Unfortunately it has been difficult to receive accurate inventory from all of our vendors. We are trying our best to be as accurate as possible during this busy holiday season. Happy & Healthy Holidays to you and your family.

Valorada con 5 estrellas sobre 5

Love the bag!

23 de octubre de 2021
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Respuesta de Luggage Online

We are so glad you are satisfied. Enjoy!

Valorada con 5 estrellas sobre 5

Order a piece of luggage

Order a piece of luggage, price was good, delivery time was great, great service overall!

3 de octubre de 2021
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Respuesta de Luggage Online

We are glad to hear you had a great experience. Your kind words will help our customers shop confidently.
Have a great day.

Valorada con 1 estrellas sobre 5

Bait and switch

Signed up and was offerred "Welcome15%" discount. When I tried to check-out was not applied. Tried to call customer service and got voicemail. Then got email telling me offer not applied to certain brands.
Bad experience.

30 de septiembre de 2021
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Respuesta de Luggage Online

Dear Customer,
I apologize that you had to experience this, and I will work with our customer service team on better communication. I do see that your order was canceled per your request. Unfortunately some vendors will not allow us to provide the discount to our customers. We certainly did not intend for you to feel taken advantage of which is why we clearly state that vendor exclusions apply to all our promotions on our website; please see link for further information. https://www.luggageonline.com/pages/promotions.
Have a great day,
Luggage Online

Valorada con 5 estrellas sobre 5

Easy Ordering

Easy Ordering, Quick shipping, easy return! What's not to like?!

24 de septiembre de 2021
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Respuesta de Luggage Online

We are so glad to hear you had a satisfying experience shopping with us. We hope to see you again.
Thank you,
Customer Service

Valorada con 5 estrellas sobre 5

Great price, timely delivery

High Sierra backpack at less than half the price offered at other online stores, and arrived within a week !

14 de septiembre de 2021
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Respuesta de Luggage Online

We are so glad you took advantage of our sale prices. We strive to provide the best prices on the web on exceptional products.
Have a great day,
Customer Service

Valorada con 5 estrellas sobre 5

Found a great deal on a hard-to-find…

Found a great deal on a hard-to-find bag!

8 de septiembre de 2021
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Respuesta de Luggage Online

We are so glad you were pleased with our assortment. We strive to provide the best products at the best prices on the web.
Thank you for shopping,
Customer Service

Valorada con 5 estrellas sobre 5

Fair prices

Fair prices. Fast shipping. Thanks for stocking a quality Samsonite product

3 de septiembre de 2021
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Respuesta de Luggage Online

We are all about quality at the best price. We are proud to stock all the best items so that we can ship them out to customers quickly.
Thank you,
Customer Service

Valorada con 5 estrellas sobre 5

My excellent experience with luggage on line was…

Mt experience with luggage on line was excellent. The luggage arrived way before it was due. It appears to be an excellent piece of luggage but I won't be using it until mid september
Follow Up: I was unable to go on my trip for medical reasons and I needed to return the luggage. I got in touch with them after the 30 day refund window and they very graciously extended the date for my return.

28 de agosto de 2021
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Respuesta de Luggage Online

We hope you enjoyed using your new luggage on your trip. Your kind words will help our customers shop confidently.
Thank you,
Customer Service

Valorada con 5 estrellas sobre 5

Hard to find the white FreeForm 28'…

Hard to find the white FreeForm 28' Samsonite. Great price and shipping. Will buy with luggageonline again!

11 de agosto de 2021
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Respuesta de Luggage Online

Thank you for sharing your positive experience with our customers. Happy Holidays.

Valorada con 5 estrellas sobre 5

Excellent purchase!

Excellent service.The price was cheaper than any other website. I received my Travelpro Crew VersaPack luggage quickly. I love the wheels- very easy to maneuver.( Much, much easier than my two wheeler!) The suitcase packed well. I love the plum color-easy to spot amidst all the black luggage. All in all a great purchase!

6 de agosto de 2021
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Respuesta de Luggage Online

Thank you for sharing your positive experience with our customers. Happy Holidays.

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