Horrible customer care! They sent the wrong item, then would not honor listed price on their website. Returned and will not purchase from then again. Buyer beware.
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Consulta las opiniones de los clientes
Reporting this site. Placed order 3 days ago. Money immediately taken from my account but have not received any order information or receipt for the purchase! The telephone number they have listed ke... Ver más
Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to... Ver más
The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Información de contacto
260 liberty st, 08840, metuchen, Estados Unidos
- 1-844-999-7678
- customerservice@luggageonline.com
- www.luggageonline.com
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Respuesta de Luggage Online
Great store!
Great store! Love the discounts! They offer many top brands as well.
received item just as listed
received item just as listed. quality and pleased it's made in usa at a reasonable price.

Respuesta de Luggage Online
Great service and expeditious delivery. Big thumbs up!
By mistake I ordered a suitcase combination twice, wasn't aware of it. Half an hour later I received a phone call from Luggage Online to confirm I ordered twice. They corrected the mistake and refunded the money.
A day and a half later I received my order (in the Netherlands). Very nice product ( FlightCrew 5 Rollaboard plus Tote) and great customer service!!!
I'd give ten stars if possible.

Respuesta de Luggage Online
Very nice luggage at a very affordable…
Very nice luggage at a very affordable price fast shipping thank you
TUMI Voyageur Carson Backpack
Ordered the TUMI Voyageur Carson Backpack and Sierra (red) backpack. The Tumi fit my back better. I'm 5' and other backpacks were just too long and bulky. Been eying the Tumi for about a year. With the 30% sale, it was still expensive, but seeing that Tumi is "best in class", I believe it will pay for itself in the long run. The bag is stylish, light weight, and I can fit my 12" laptop with no issues. The Tumi has many compartments and pockets for my electronics, and everyday stuff. Overall, I'm satisfied.

Respuesta de Luggage Online
Superb Quality
Fast delivery at price that can't be beat. This is a well made luggage set with plenty of room. I have been looking for a set that included 29 or 28 spanner for under 200. This luggage exceed my expectations. For the price of one piece of Luggage. I got three and the quality can't be beat.

Respuesta de Luggage Online
The day after I placed my order
The day after I placed my order, I checked the order status and the bags are already on the way. Fast service! Please update phone number on your website though.

Respuesta de Luggage Online
Great service and expedient…
Great service and expedient delivery.... very happy with my purchase of samsonite brief case... will definately use Luggage Online again

Respuesta de Luggage Online
The Delsey Starcktrip wheeled duffle…
The Delsey Starcktrip wheeled duffle bag is a very satisfactory purchase. It's roomy, lightweight, and very well designed with high quality materials and construction. Processing and shipment were seamless. A very satisfactory purchase from Luggage Online.

Respuesta de Luggage Online
Easy to get dirty
Easy to get dirty. and small on the inside.It's not as I expected.

Respuesta de Luggage Online
Excellent customer service
I received a 3-piece set of Delsey luggage and it seemed used and damaged. I immediately telephoned and sent a chat message. They sent me a label to return 3-piece set. I received the damaged set on July 13, 2020, and returned it that day via UPS (had label luggage online sent via email) and today, July 22, 2020 I received the new 3-piece set and all is well. Customer service representatives very positive and want a positive outcome for their clients. The Chat representatives always emailed the next day except on weekends. My only suggestion is that their quality control inspectors should inspect all pieces prior to shipping. Excellent customer service and the new set is what I expected it to be.

Respuesta de Luggage Online
I didn't receive my order
I didn't receive my order
Customer service is offline all time
I didn't receive any answer about my order!

Respuesta de Luggage Online
Great price very fast delivery on…
Great price very fast delivery on Luggage made right here in the USA 🇺🇸

Respuesta de Luggage Online
Good First Impressions
The shipping was quick, the product arrived in perfect condition (even though the shipping company damaged the packaging somewhat), and the customer service was very quick and helpful when I needed them. I would recommend that people try this company out if they sell what you're looking for.

Respuesta de Luggage Online
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