Fabulous 2 night stay. Staff extremely friendly & attentive. Lovely food we enjoyed evening meal & breakfast. Tour of the castle extremely informative. Our little dog ‘indie’ Revelled in the att... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
First time murder mystery night. From start to finish we thoroughly enjoyed our experience. The staff being so helpful and friendly, excellent main meal and breakfast . The castle in itself is a... Ver más
Arrived for an afternoon tea today with my elderly relative. Cost was £25 per person and was very disappointed. Tea was earl grey or breakfast or coffee. Sandwiches were ok usual fillings. Scones w... Ver más
Afternoon tea for 3. There was a lovely selection of sandwiches 2 scones each with plenty jam and clotted cream deserts were lovely only down side was the bread which was starting to go very dry round... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Experience Lumley Castle Hotel, County Durham, England. A unique and inspirational luxury venue; perfect for weddings, conferences, celebrations, luxury dining and leisure breaks. Join our facebook page for our latest offers & events.
Información de contacto
Ropery Lane, DH3 4NX, Chester le Street, Reino Unido
- www.lumleycastle.com
3,6
Medio
47 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had grand high tea for 4 £120 was very…
Had grand high tea for 4 £120 was very basic and in the cost of living crisis could have had 2 weeks worth of shopping- the grounds are lovely but the building is very tired and furniture full of Staines, glasses were filthy and not a lot of effort made! We have come home very blotted and feel very sick not impressed and would not recommend absolutely disgusting and ruined my birthday
2 de junio de 2022
Opinión espontánea
Lovely hotel
Lovely hotel. Grand castle. Hotel cat. Great food. Lavish setting.
13 de abril de 2022
Opinión espontánea
We had our new year eve here on the…
We had our new year eve here on the special package. It was absolutely faultless! The food was incredible, service impeccable and the entertainment was top notch. Couldn't recommend it more! Thanks for an amazing few nights xx
5 de enero de 2022
Opinión espontánea
Poor customer service
Booked and confirmed this hotel through a third party provider for a 2 night stay in November. 2 days later I received an automated reply through the 3rd party provider stating that the hotel would not be able to honour the booking due to unforeseen circumstances. Assuming understandably this would be due to the current Covid situation rechecked the site to note that other dates still available.
Very poor customer service to treat customers in this way. An automated email with no reasonable explanation totally unacceptable in regards to courteous customer relations
4 de noviembre de 2021
Opinión espontánea
the best hotel ever
the best hotel ever. Highly recommend it. The location, the rooms, and the staff are amazing. I stayed there 3 times and I will go back.
31 de mayo de 2021
Opinión espontánea
The most beautiful hotel I have ever…
The most beautiful hotel I have ever stayed, and I travelled around the world. Everything is exquisite.
Location, rooms, dinner.
Absolutely amazing
We will go back again and again
4 de noviembre de 2020
Opinión espontánea
Had my wedding here
Had my wedding here. They were fantastic and the surroundings are beautiful
13 de diciembre de 2018
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.