Magnamotorgroup Opiniones 

This is why you never believe other peoples ridiculous reviews!!!

So i recently saw a car from Magna Motors on autotrader that i was really interested in, unfortunately it was two hours away from me and me and my partner work everyday until 5:30pm, i rang and was cheeky by asking if there is any chance they could maybe stay open a little later as they close at 6pm, who i believe to be the owner of the company could NOT be more accomodating and agreed to stay open until 7:30pm so i could come and view the car which may i add, no other car garage has EVER done before for me. I travelled there yesterday evening to view the car, which was EXACTLY how it was descibed. They fully agreed for me to do my own mechanical checks (I am a fully qualified mechanic) and even allowed me to plug my own diagnostic tool in to check there was no underlying issues. Which there WASNT! Every single person there was welcoming and could not possibly be more accomodating! The whole car buying experience can be daunting but i can 100 percent guarantee you it was a fantastic experiance from start to finish, everything i needed help with was done straight away and a warranty was also given included in the price of the vehicle. I have since driven the car 2 hours home and for my own piece of mind done a fresh service and been driving my new bmw all day today without a single issue. It is one of the best cars i have ever bought and worth every penny. DO NOT read through all these salty reviews and assume that the garage is bad because i can assure you it ISNT!! I highly recommend this garage and will be returning when its time for me to upgrade again! Fantastic set of lads!

Now time to enjoy my new shiny Bmw :)

Thanks guys!!!

I recently bought a BMW from this company. They were so accommodating before the sale of the vehicle. Once everything was finalised and the vehicle was sold, they completely vanished! It only took me a day to find serious undisclosed faults, including clear signs the car had unrecorded prior repair work that was never disclosed to me. Upon making it aware to them, they turned their back on me and stopped responding. I had to go to my finance company to unwind the contract and get my money back. Magna Motors did not help me or acknowledge my issues, they really are what people say they are in these reviews.

I WOULD AVOID THEM AT ALL COST! DO NOT TAKE YOUR MONEY HERE AND PLEASE TAKE YOUR BUSINESS ELSEWHERE. FROM MY EXPERIENCE, EXPECT NO AFTER SALE CARE WHATSOEVER, AND DON’T TRUST WHAT YOU’RE TOLD ABOUT A CAR’S HISTORY WITHOUT GETTING IT INDEPENDENTLY CHECKED YOURSELF.

Dangerous and un roadworthy vehicles. Steer well clear of this place.

Review: Appalling Experience – Avoid This DealershipIf I could give zero stars, I would. We paid £22,500 for a Maserati, put down a £2500 deposit, and received an absolute nightmare of a vehicle and shocking customer service. We work two jobs each and saved hard for this, only to be left completely heartbroken.The Delivery & Vehicle Faults:The vehicle was delivered by a driver who was in such a rush to leave for another drop-off that we were given zero time to inspect the car. Within just three days, a catalogue of dangerous and unacceptable faults appeared:Safety Hazard: While driving on the motorway, the plastic trim on the windscreen came completely loose, slapping the side of the car and scratching the paintwork.Illegal/Worn Parts: The windscreen wiper rubber was hanging off, the rear reflector was completely smashed, and the tyres had 1mm left ("on the brim").Structural Red Flags: The bonnet did not line up correctly, strongly suggesting the car had been involved in an unrecorded accident.Defective Windows: The left-side windows failed to close properly, creating a deafening noise while driving.The Lies Regarding History & MOT:We were explicitly promised a full service history and a fresh MOT. This was a lie. The car has no service history recorded for years. Whoever passed this vehicle for a fresh MOT needs investigating—it was completely unroadworthy.Shocking Customer Service:When we raised these issues, we were rudely told that a dangerous motorway trim failure and bald tyres on a £22,500 car after two days was just "wear and tear." We called every single day for several days to reject the car. Not once did they return our calls.The Refund Battle:Getting our money back was exhausting. The dealership refused to cooperate, forcing us to go through our finance company to get our deposit back. To top off the absolute cheek and hassle they caused us, they still deducted £250 from our refund just to come and collect their own defective vehicle.This company is dishonest, unprofessional, and sells dangerous vehicles. Avoid them at all costs.

Was going to view a car at Magnamotorgroup but then read all the negative reviews so want to say to all you guys who left negative reviews its well worth the effort as i will now not be going as i have never seen such bad reviews regarding a so called car dealer so a BIG THANKS

I had an issue initially regarding a reservation deposit, however I was contacted directly by the dealership’s director who handled the situation in a very professional and understanding manner.

The matter was taken seriously and resolved promptly, and I can confirm that a full refund of my deposit has now been received as promised.

I appreciate the way this was handled at management level and the effort made to resolve things fairly.

Thank you for resolving this quickly and professionally.

I was a bit nervous after reading some reviews but my experience was very positive. Bought a BMW 1 series. Put a deposit down and picked it up on the agreed date. Staff were friendly and no complaints from me.

Bought a car from these clowns within 6 months the gearbox went faulty, emailed them, sent letters, called them and they are ignorant, they told me not to call anymore and just email, yet they don’t reply. Starting legal proceedings. Don’t buy a car from these cowboys stay well clear

Very helpful in answering questions and they even did help me with sorting an issue eventhough the car was out of the warranty .highly recommended

We placed a £100 deposit on a vehicle after being told it would be ready to view on a specific date and that we would receive confirmation and a video tour that morning. No confirmation was ever provided.

Despite calling twice on the agreed viewing day and being told someone would call us back, we received no response. We then emailed to request a refund of the deposit. That email also went unanswered, as did subsequent follow-up emails from us.

Several days later, we were told over the phone that the refund had already been authorised and would be received by Monday. This did not happen.

It was only after we sent a formal Letter Before Action that the dealership responded within minutes and processed the refund shortly afterwards.

The contrast between eight days of silence and a 30-minute turnaround once legal action was threatened speaks for itself.

Based on our experience, we would not have confidence in this dealership to handle a transaction properly and would not recommend them.

Nice selection of cars. Did me a good deal on a BMW 5 series!

We had a very disappointing experience with Magna Motors.
We purchased a car from them which unfortunately developed a fault shortly afterwards and had to be returned. While we understand that issues can sometimes happen, what followed was extremely frustrating.
We were left waiting 5 weeks for a full refund. During that time we had to make numerous phone calls, send multiple emails, visit in person, submit formal complaints, and even issue a formal letter giving Magna Motors 7 days to make payment before we would begin court action. The stress and time involved were completely unacceptable.
In the end, we only received the refund on the final day of that deadline — and only after turning up at Magna Motors in person again.
I do want to acknowledge that Joe from Magna Motors, who took over my refund case in January, was the only person who consistently replied to me and actively chased the matter on my behalf. Without his involvement, I’m not convinced this would have been resolved when it was.
Overall, a very poor post-sale experience that has left us with zero confidence in recommending Magna Motors

I would strongly advise people to stay away from Magna Motors based on our experience.
We purchased a vehicle that became faulty within a day of driving it. The car was sent back for repair, but when it was returned to us it still had the exact same fault. Because of this, we rejected the vehicle within 30 days of purchase and followed all the correct procedures to return it.
Despite doing everything required on our part, we then had to wait 5 weeks to receive our refund, all while continuously chasing them for updates. The process was extremely frustrating and far more stressful than it should have been.
The only positive part of this experience was Joe, who genuinely seemed to want to help us get our refund. He went out of his way to communicate with us throughout the process, and we appreciate his efforts.
Unfortunately, overall our experience was very disappointing, and we would not recommend purchasing a vehicle from Magna Motors

Looks like there are lots of unhappy customers taking you to court. I myself, has joined that line.. fake reviews, rude staff, NEVER call you back, do NOT pay off your part ex finance, instead you are left with still paying your ex car whilst it’s still sitting on their dodge forecourt absolutely blindsided by total dishonesty. How the hell is this place in business? You have p**** me off no-end and I WILL make dam sure that you are exploited and named and shamed… I think you’ve messed with the wrong person here 🤬😡

I viewed a vehicle and agreed a price . They guaranteed a mot and service that were later found NOT to have been done .They also tried to force a grossly inflated warranty which can be had for half the price elsewhere .

Within 24 hrs the car electrics failed and it wouldn’t start . They sent two “ cowboys” to fix it but they brought “ no tools” asking if we had any .?!?! Incredulous .
They got it started by bump starting it and “guessed” it could be at least 14 things but “couldn’t be sure” . The car was returned and they had it for no less than six weeks and it still wasn’t repaired . Their offer was “ you take it in the non roadworthy and Mot failure state it’s in , you get it fixed and if we agree on the price of the repair we might pay for it” !!!
The car was not accepted back , and under the credit consumer act 2015 we demanded a full refund . The refund was denied breaching legislation and so legal counsel was engaged .
They put the car back on auto trader which again under legislation is illegal as they have not issued a refund and so the car was not legally there to sell.

They literally are the very definition of the poor reputation second hand car dealers have .
Auto trader were informed of their illegal behaviour and removed the advert under fraudulent behaviour .
We are assured by ojr solicitor we most certainly will get the money back and then we will be taking “furthers legal steps” against them . This is not over until we are satisfied !!

Word of advice STAY CLEAR , STAY AWAY .AVOID AVOID AVOID this dodgy car dealers and don’t be impressed by a website , there is no substance to this shabby outfit selling vehicles that are not fit for purpose . This car was a mechanical and electrical dangerous money pit that six weeks couldn’t resolve , that in itself tells a story

Bought golf r line very happy thank you Leo and Joe for making this nice for me and kids and I’m so sorry for all the mess kids left lol xx thankyyyyyyooouuu

really nice experience we love are car to bits really enjoyed the salesman experience car has not missed a beat.

Bought bmw 2 series last week really relaxed atmosphere to buy from enjoyed the chat with Joe , car was up to scratch an had all the extra gadgets I needed heated seats and interface screen really happy !!!!

I would not buy a car from this car dealership as they are cow boys and don’t check the cars over before they sell their cars as had lots off problems with the car as only had it 3 months and there was missing parts from the engaine and wiring that had been fitted in the engaine properly and the turbo needs replacing and had oil leaks which they said did not have I’ve been to proper dealership that told me this information as they would not cover any costs to repair the issue or give me refund I would stay well clear off this company

Huge WASTE of time and massively unprofessional. I gave a phone call regarding one of their vehicles and made it known to them a mechanic is going to be checking the vehicle the next day. Next day comes and they tell the mechanic that this vehicle doesn’t exist and isn’t on the site my mechanic then called me and told me there’s no vehicle here and made me look like a fool despite me informing them yesterday. VERY DODGY in the sense of vehicle was due to be checked and now has vanished from site. Clearly they didn’t want the vehicle to be checked by a professional. Not only that but I wasted my money paying the mechanic and coming down. At first they denied any knowledge of the vehicle even existing and then after a few phone calls they confirmed it exists but no longer on site for reasons they didn’t know. How do you not know where your cars are? The guy on the phone told me what do you want me to do about the vehicle if it’s not here, I can’t do anything when I was told it was there ready for a test drive now that I informed them a mechanic is coming down it’s no longer there, doesn’t make sense. I will warn anyone thinking of buying a vehicle from here, don’t fall for it, it’s a TRAP and a very dodgy COMPANY.