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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service. I had multiple questions and sent multiple emails. Each question was answered thoroughly and in a timely manner by various magstore reps.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The book I ordered was a larger size paperback, and it came in a simple double-sticky back kraft paper mailer. The book arrived in perfect condition, so thank you Magsstore! Some different from the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

MagsStore is ok if you don’t have to make a return. After waiting 6 weeks, after I paid return Shipping, and I cancelled the order BEFORE it was shipped weeks after promised ship date. MagsStore de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found the books I wanted for Christmas to give to my grandchildren. I was advised through every step after the order was placed. I appreciate that. I don't like wondering what's going on. The books... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de revistas
  2. también en la categoría
  3. Librería
  4. Mayorista de libros

Escrito por la empresa

Magsstore is a leading online platform dedicated to providing readers with access to a wide variety of magazines and books. Based in New Jersey, USA, Magsstore has established itself as a trusted name in the industry, offering discounted subscriptions and seamless delivery services to customers across the country. Our journey began with a singular focus on magazines, but over time, we have expanded our offerings to include books, ensuring that readers can find all their literary needs in one convenient location. Magsstore.com has now unique collection of more than two thousand magazines and 80,000 books of all fields keeping the readers interest on top. Initially founded as a magazine subscription service, Magsstore quickly gained recognition for its commitment to affordability and quality. We provide significant discounts on annual subscriptions, allowing readers to save up to 90% on their favorite publications. From lifestyle and entertainment magazines to niche genres such as science, photography, and business, our platform caters to diverse interests. This dedication to variety and accessibility has made Magsstore the preferred choice for readers seeking both popular titles and specialized publications. As the world of reading evolved with advancements in technology, Magsstore adapted by introducing digital editions alongside traditional print subscriptions. This innovation allowed us to reach a broader audience while offering readers the flexibility to choose their preferred format. Whether you enjoy flipping through physical pages or reading on your device, Magsstore ensures that your experience is seamless and enjoyable. Recognizing the growing demand for books, Magsstore expanded its services to include an extensive collection of titles spanning multiple genres. Customers can now purchase books online through our platform, exploring everything from fiction and non-fiction to self-help and academic texts. This strategic move transformed Magsstore into a comprehensive destination for readers, enabling them to discover new authors and topics without navigating multiple websites. Our commitment to affordability extends beyond magazines. By integrating books into our offerings, we continue to uphold our promise of providing high-quality reading materials at competitive prices. Coupled with free home delivery services for print magazine subscriptions, Magsstore ensures that customers can enjoy their favorite content without incurring additional shipping costs. This initiative reflects our dedication to enhancing customer satisfaction and making reading accessible to all. The user experience is at the core of everything we do at Magsstore. Our website is designed with simplicity and efficiency in mind, allowing customers to browse categories effortlessly or search for specific titles with ease. Personalized recommendations based on browsing history help readers discover new magazines and books that align with their interests. Additionally, our secure payment options—including credit cards, PayPal, ACH transfers, and check payments—ensure that transactions are smooth and hassle-free. Delivery is another area where Magsstore excels. Books purchased through our platform are shipped via USPS and typically arrive within 3–5 days after dispatch. Magazine subscriptions are processed directly by publishers and generally commence within 6–10 weeks, depending on publication frequency. This reliability in delivery reinforces our reputation as a dependable service provider. Customer support remains a cornerstone of our operations. Our dedicated team is available via phone, email, or live chat to assist with inquiries or resolve issues promptly. Whether you need help with an order or wish to explore subscription options, we are committed to ensuring that every interaction with Magsstore is positive and productive. Community engagement is an integral part of our philosophy at Magsstore. Through blogs and social media platforms, we connect with readers by sharing insightful articles on lifestyle trends, parenting tips, cultural developments, and more. These interactions not only keep readers informed but also foster a sense of belonging within the Magsstore community. As we look ahead, Magsstore remains steadfast in its mission to innovate and adapt to the changing needs of readers. We are committed to staying at the forefront of the industry by embracing new technologies and trends that enhance the reader experience. Whether you are a long-time subscriber or new to our platform, we invite you to explore our offerings and discover how Magsstore can enrich your reading journey. At Magsstore, we believe that reading should be accessible, enjoyable, and rewarding. By combining affordability with convenience and quality service, we strive to make every interaction memorable for our customers. Thank you for choosing Magsstore as your trusted partner in exploring the world of magazines and books—we look forward to serving you for many years to come!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(115)

94 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A magazine I had ordered was…

A magazine I had ordered was discontinued. Magstore was quick to correct my order and issued a refund. They were apologetic and were ready and anxious to assist me with anything else. They were courteous.

25 de febrero de 2026
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Jerry, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 4 estrellas sobre 5

I appreciate your timely response to my…

I appreciate your timely response to my inquiry. I was able to locate my order and thank you for your assistance.

8 de febrero de 2026
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Sharon, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

Prompt customer service feedback

I came across magsstore.com because book titles I was searching for on Amazon were just not showing up. About a week or two after coming across magsstore.com I reluctantly placed my first order of four books. The order did not arrived in the 3-5 business days timeframe so I emailed customer service, on a weekend, and a few hours later I got a response with tracking number for my order. My order is said to arrive the following day of leaving this review. The response from Mike, the Customer Service Representative was prompt and reassuring.

26 de enero de 2026
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Omar, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

Eric Knagg was very helpful and very…

Eric Knagg was very helpful and very kind. I just wanted to applaud the rep who assisted me and let the company they are lucky to have a person like this working for them. Please thank Eric for his assistance.

22 de enero de 2026
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Kimberly, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

I appreciated the notice that the book…

I appreciated the notice that the book I ordered is currently out of stock. I am so happy that my order was not canceled, but that the book will be shipped in a few weeks. Thank you!

14 de enero de 2026
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi CC, Thank you for your feedback. Your book will be shipped immediately as it arrives back to stock. Thank you for your patience!

Valorada con 5 estrellas sobre 5

I reached out to customer service via…

I reached out to customer service via email on 12/18/25 to find out the status of a book purchase and received a reply within 30 minutes providing an update and also the tracking number.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

Quick Order Cancellation

I got a notice a book I ordered was temporarily out of stock but expected in a few weeks. I asked for cancellation and was pleasantly surprised to hear back within short time my request was processed! Thank you.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Angela, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

I had a great experience with…

I had a great experience with Magsstore. They had a title I couldn't find anywhere else and I received it promptly with no issues. Thank you.

1 de octubre de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Jody, Thank you for sharing the feedback & supporting us, we appreciate it.

Valorada con 5 estrellas sobre 5

Prompt service

Prompt service. However I do not like to be signed up for recurring charges without my express consent. Sorry but I call this a scam.

23 de septiembre de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Elizabeth, Thanks for sharing the feedback. We have observed that original order was placed with recurring service consent and you can contact us any time for any assistance regarding your order.

Valorada con 5 estrellas sobre 5

I left a phone message last night and…

I left a phone message last night and received a email message this morning that my issue was addressed. Extraordinary service.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Mary, Thank you for sharing the feedback, we appreciate it.

Valorada con 1 estrellas sobre 5

Fraudulent

I ordered a subscription which after five months never arrived. During this period I've inquired kindly and the replies have all turned out to be lies. They said they had "escalated the problem with the publisher" but I have been in contact with that publisher and they assured me they have no affiliation with magsstore.com. I have repeatedly requested a refund which they won't provide.

25 de agosto de 2025
Opinión espontánea
Logotipo de Magsstore

Respuesta de Magsstore

Hi Jimmy, We have not found any order associated with your details in our system. Please share your order details with us to look into this further and also confirm if you have placed the order with Magsstore or any other company. We can assist for those orders only which are placed with us not others.

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