Ordered 400ml Army Painter uniform grey primer also using the FREE23 (free postage) subscriber code. Had email today saying being refunded out of stock. Checked website today primer in stock but note... Ver más
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Ordered 400ml Army Painter uniform grey primer also using the FREE23 (free postage) subscriber code. Had email today saying being refunded out of stock. Checked website today primer in stock but note... Ver más
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Great priced product. But no instructions for assembly. I wrote and was told "Unfortunately we don't currently produce instructions for our scenery as they're designed to be modular to some exten... Ver más
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I've placed a lot of orders with Mantic Games over the years. Multiple times every year Mantic will have huge sales and often free shipping. That's a good time to order stuff from them. Having... Ver más
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Pros: Fast, High Quality, Well priced, High Energy, Huge Range Cons: None experienced Popping out of nowhere a few years back, Mantic have quickly risen to rise above and dominate the field for simp... Ver más
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An award-winning, independent hobby games studio - creators of Kings of War, Firefight, Deadzone and more. If you have any enquiries or customer support needs related to a Mantic game or model kit, please email us first at support@manticgames.com so we can make things right. We're very passionate about what we do, and appreciate constructive feedback as well as hearing about the things you like and enjoy!
Mantic Games HQ, 193 Hempshill Lane, Bulwell, NG6 8PF, Nottingham, Reino Unido
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Great priced product. But no instructions for assembly.
I wrote and was told "Unfortunately we don't currently produce instructions for our scenery as they're designed to be modular to some extent people can create whatever they want.
There are quite a few guides on YouTube (including the Terrain Tutor) about how to build the sets but nothing official, I'm afraid :( "
This seems to me like, we cant be bothered helping or supporting. Go some where else for help?

Respuesta de Mantic Games
Pros: Fast, High Quality, Well priced, High Energy, Huge Range
Cons: None experienced
Popping out of nowhere a few years back, Mantic have quickly risen to rise above and dominate the field for simply the best overall experience you can get. Speedy, the highest quality figures, excellent affordable pricing for the quality, and so many vast and detailed ranges of full game systems you’ll always find something to rival and quite honestly surpass their rival - Games Workshop. The high energy campaign and positivity that flows from this company make them a joy to support and follow and they’re letting their excellent products do all the talking. One of the best around.

Respuesta de Mantic Games
Terrible company, terrible service, and terrible people. ~ 5 years to payback ~$800 order they screwed up.
They charged me ~ twenty dollars to transfer me my money that they owed me and promised I would not be charged.
They are cheap in everything they do including their customer service. Lots of "Sorry" but short on action to fix issues.
Then they offer insulting courses of action - they benefit from - not the customer.
These guys are $$ Klowns to be avoided. Go to Games Workshop or Warlord - not these guys. Better still find an Independent Company to buy from.
5 Transactions with these guys - three were bad. NEVER AGAIN!

Respuesta de Mantic Games
Ordered a couple of starter sets for their Kings of War game. Value for money was very good, and it was delivered within the couple of days specified. The boxes were very well packed. Excellent.

Respuesta de Mantic Games
I made an order which I tried to cancel. Made a call to customer service and was told to make a ticket because apparently he couldn't cancel the order over the phone. He would then look for it so it would be cancelled.
Well.. I got my order since it took them longer to respond on the ticket than for order to go through, being shipped to DK and delivered at my adress.
TL:DR Shipping was delivered as promised within 5-10days to EU, product is fine, but customer service respond time is way off

Respuesta de Mantic Games
Cheap war gaming figures for sci-fi and fantasy games. Excellent with deliveries, usually turn up in a few days, easy to spend loads on the site as stuff is cheap but of good quality.
Few niggles on the website but am sure these will be ironed out as company grows.

Respuesta de Mantic Games
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