Mantic Games Opiniones 27

TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered 400ml Army Painter uniform grey primer also using the FREE23 (free postage) subscriber code. Had email today saying being refunded out of stock. Checked website today primer in stock but note... Ver más

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Valorada con 2 estrellas sobre 5

Great priced product. But no instructions for assembly. I wrote and was told "Unfortunately we don't currently produce instructions for our scenery as they're designed to be modular to some exten... Ver más

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Valorada con 5 estrellas sobre 5

I've placed a lot of orders with Mantic Games over the years. Multiple times every year Mantic will have huge sales and often free shipping. That's a good time to order stuff from them. Having... Ver más

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Valorada con 5 estrellas sobre 5

Pros: Fast, High Quality, Well priced, High Energy, Huge Range Cons: None experienced Popping out of nowhere a few years back, Mantic have quickly risen to rise above and dominate the field for simp... Ver más

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Información sobre la empresa

  1. Tienda de juegos
  2. Club de juegos de mesa
  3. Proveedor de servicios de juegos

Escrito por la empresa

An award-winning, independent hobby games studio - creators of Kings of War, Firefight, Deadzone and more. If you have any enquiries or customer support needs related to a Mantic game or model kit, please email us first at support@manticgames.com so we can make things right. We're very passionate about what we do, and appreciate constructive feedback as well as hearing about the things you like and enjoy!


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Great priced product. No Instructions?

Great priced product. But no instructions for assembly.
I wrote and was told "Unfortunately we don't currently produce instructions for our scenery as they're designed to be modular to some extent people can create whatever they want.

There are quite a few guides on YouTube (including the Terrain Tutor) about how to build the sets but nothing official, I'm afraid :( "

This seems to me like, we cant be bothered helping or supporting. Go some where else for help?

4 de diciembre de 2018
Opinión espontánea
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Respuesta de Mantic Games

Hi Tony, sorry for how this was communicated to you. With our 'battlezones' terrain sets (now rebranded as 'Terrain Crate), they are indeed a collection of totally modular components that can be built freely into what you invent - whether it's an oil rig, skyscraper, or a city block. Those sets were always designed with that in mind, rather than a kit that can only be built a certain way. I hope you were able to build a terrain piece that you have enjoyed. Kind regards, Team Mantic

Valorada con 5 estrellas sobre 5

The company Games Workshop wish they were today!

Pros: Fast, High Quality, Well priced, High Energy, Huge Range
Cons: None experienced
Popping out of nowhere a few years back, Mantic have quickly risen to rise above and dominate the field for simply the best overall experience you can get. Speedy, the highest quality figures, excellent affordable pricing for the quality, and so many vast and detailed ranges of full game systems you’ll always find something to rival and quite honestly surpass their rival - Games Workshop. The high energy campaign and positivity that flows from this company make them a joy to support and follow and they’re letting their excellent products do all the talking. One of the best around.

3 de octubre de 2018
Opinión espontánea
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Respuesta de Mantic Games

Hi Rob, thanks very much for your kind review!

Valorada con 1 estrellas sobre 5

Terrible company

Terrible company, terrible service, and terrible people. ~ 5 years to payback ~$800 order they screwed up.

They charged me ~ twenty dollars to transfer me my money that they owed me and promised I would not be charged.

They are cheap in everything they do including their customer service. Lots of "Sorry" but short on action to fix issues.

Then they offer insulting courses of action - they benefit from - not the customer.

These guys are $$ Klowns to be avoided. Go to Games Workshop or Warlord - not these guys. Better still find an Independent Company to buy from.

5 Transactions with these guys - three were bad. NEVER AGAIN!

6 de junio de 2017
Opinión espontánea
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Respuesta de Mantic Games

Hi Panzer, I don't know the circumstances of what happened with your transaction but can only apologise based on what I'm reading here. Whatever happened was clearly not what we consider an acceptable standard of service, and while we shouldn't expect your custom again, isn't representative of the company as it is today. Kind regards, Team Mantic

Valorada con 5 estrellas sobre 5

Good service, good prices

Ordered a couple of starter sets for their Kings of War game. Value for money was very good, and it was delivered within the couple of days specified. The boxes were very well packed. Excellent.

14 de abril de 2016
Opinión espontánea
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Respuesta de Mantic Games

Hi Steve, thanks for your kind words and review!

Valorada con 3 estrellas sobre 5

Long customer service response

I made an order which I tried to cancel. Made a call to customer service and was told to make a ticket because apparently he couldn't cancel the order over the phone. He would then look for it so it would be cancelled.

Well.. I got my order since it took them longer to respond on the ticket than for order to go through, being shipped to DK and delivered at my adress.


TL:DR Shipping was delivered as promised within 5-10days to EU, product is fine, but customer service respond time is way off

26 de febrero de 2016
Opinión espontánea
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Respuesta de Mantic Games

Hi Daniel, our apologies for the long response time that you experienced. Occasionally things get busy, but we would still aim for a faster and better experience than this. Kind regards, Team Mantic

Valorada con 5 estrellas sobre 5

Wargaming on the cheap.

Cheap war gaming figures for sci-fi and fantasy games. Excellent with deliveries, usually turn up in a few days, easy to spend loads on the site as stuff is cheap but of good quality.
Few niggles on the website but am sure these will be ironed out as company grows.

24 de mayo de 2012
Opinión espontánea
Logotipo de Mantic Games

Respuesta de Mantic Games

Hi Dan, thanks for your review!

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