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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great company to work with and easy to use ordering system. I like the fact that prices and turnarounds are clear, along with having access to templates to make sure my item prints correctly. I’ve u... Ver más

Valorada con 5 estrellas sobre 5

Quality and delivery as expected. Website easy to use for ordering and keeping track of invoices. We use them regularly and if any problems have arisen they have been quickly sorted. Someone available... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got some folded leaflets produced for a launch. Left it until a week before the show and they still managed to deliver in plenty of time. The file format guidelines were relevant and useful to insure... Ver más

Valorada con 3 estrellas sobre 5

I really want to give 5* but you are let down with the print preview facility after the artwork is uploaded. Landscape business cards remain portrait, the files look corrupted (but are not) and/or th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de grabados y letreros

Sobre Marqetspace

Información proporcionada por diversas fuentes externas

We produce print at trade prices exclusive to graphics professionals. Easily order online and track your job through the entire process – backed up by a real support team.

Online Chat
Click on the blue ‘Chat with us’ widget in the bottom right hand corner of the page on www.marqetspace.com to be instantly connected to one of the team.

Service Support Team
Call us on 0800 612 6240
(Monday – Friday 9am to 5pm)
or email hello@marqetspace.com


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

379 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Service, Quality & Delivery

Great customer service team, (which you can chat to online), that are friendly helpful and efficient. Quality materials and printed products delivered on time.

3 de enero de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

6pp Leaflets

Didn't do what I ask for, forgot to pre crease, and folded in the wrong place, the leaflets had to be re printed and the job and was delivered late to my customer, not a good start considering it was the first and possibly the last job we've had printed with Marqetspace

12 de diciembre de 2016
Opinión espontánea
Logotipo de Marqetspace

Respuesta de Marqetspace

Sorry to hear that your job has not arrived with you as you expected. Our production team has identified a training issue with the operator which is being addressed. Apologies for the inconvenience this has caused.

Valorada con 5 estrellas sobre 5

Great Service

Easy to use online ordering and product arrived swiftly and looked really good. Would definitely use again and would recommend to others.

7 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality and speed

Its so important for us to have exceptional quality at breakneck speed - without breaking the bank! And that's exactly what we got.

6 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service always on time

Fantastic service always on time helps to support the marketing campaigns we produce for MPEX® Direct car maintenance and touch up paint scratch repair products & DINITROL® UK advanced corrosion protection rustproofing for vehicles

16 de noviembre de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Website tricky to understand but Customer support very helpful

Some of the terminology used on the website is unfamiliar and can be confusing when ordering business cards. People answer the phone quickly and respond to emails so things can be sorted out. It would be more time-effective if perhaps someone tested the site by going through the process of placing artwork and an order and seeing what that's like for a new customer.

8 de noviembre de 2016
Opinión espontánea
Logotipo de Marqetspace

Respuesta de Marqetspace

Thanks for the feedback Anne. We are always looking to improve and welcome any suggestions on how we can serve you better. Your central support team are always on hand if you are unsure of anything when placing your order - you can instantly connect with them using the chat widget on the website.

Valorada con 5 estrellas sobre 5

First class

Email response was very quick yet they took the time to check I was happy with the way my artwork would print. Very reasonable prices, delivered quickly and a quality product.

5 de noviembre de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mixed results and service

Mixed print results and service needs improving. Left waiting for notification that job was ready for collection, and had been so for nearly a week, only to be told when I rang up that I should have logged in to find these details - seems only customers who have jobs delivered get emailed notifications! Inconsistent colours and quality between 2 print products that should have matched. Finally, on collection premises very difficult to find despite having address... the signing of the depot almost nonexistent, and one staff member distinctly rude. Having said that all other staff I engaged with were very helpful.

25 de octubre de 2016
Opinión espontánea
Logotipo de Marqetspace

Respuesta de Marqetspace

Thanks for the feedback Ted. We are always looking to improve and we want you to have great experience with Marqetspace. We have been trialling the local studio collection and are ironing out some of the snags so apologies that you did not receive notification of your job being ready. I have spoken with the team to improve this process.

Some colour variation between stock is inherent and our production team work to strict tolerances to achieve an accurate colour. If you think your print falls outside of this contact the Central Support Team who will be happy to investigate.

Valorada con 5 estrellas sobre 5

Always on time and excellent quality

We recently moved over to Marqetspace and couldn't be happier. Jobs always arrive back on time (sometimes even earlier than expected), quality is spot on and prices are very competitive.

25 de octubre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

Easy to use system, on line proof is fast. Delivered on time. Printing looks great.

Last order, I had a slight issue when my a4 posters were delivered with a 2mm while line on top. Sent an email just asking about it and was sent a reprint straight away. Things do go wrong occasionally, but it's nice to have a company who puts things right without any fuss.

I'd definitely recommend and use again.

21 de octubre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

All Happy!

As a graphic designer who has also served his time as a print buyer (and therefore a particularly fussy customer) it is so nice to be able to use Marqetspace's online service and have the confidence that you will get excellent results for a competitive price. If there are any issues with files after being uploaded Marqetspace contact you with helpful information and help resolve the issue rather then just reject the files. Once the order is made on my account I cash specify to have the print delivered direct to the customer, which is extremely convenient. I am happy to recommends Marqetspace to anyone looking for good quality printing.

29 de septiembre de 2016
Opinión espontánea

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