Marshfield Farm Ice Cream Opiniones 

305
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Speed of delivery of ice cream Difficult to find rum & raisin ice cream unless you purchase the small expensive pots so delighted with my purchase. Tried the rum and raisin it's delicious Thank you... Ver más

Valorada con 5 estrellas sobre 5

Wonderful ice cream, delivery was brilliant…easy to track & organise timing for reception. One slight issue was that the wrong chocolate ice cream was delivered, not that any chocolate ice cream is a... Ver más

Valorada con 5 estrellas sobre 5

I have purchased several times & never been dissappointed. I order the Scoops ice cream for the dogs it always arrives frozen & packed with dry ice. Quick delivery too. I also add a couple of the ice... Ver más

Valorada con 4 estrellas sobre 5

Your products consistently deliver excellent taste and quality, and they are a favorite in our family. However, I would like to bring to your attention a small issue in our two most recent orders .... Ver más

Información sobre la empresa

  1. Granja de productos lácteos
  2. también en la categoría
  3. Fabricante de alimentos

Escrito por la empresa

We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

305 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(305)

151 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Taste great

They are so delivious, I love these ice creams

27 de agosto de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Always efficient delivery with friendly…

Always efficient delivery with friendly drivers. Great flavour choices. They never last long at home!

30 de octubre de 2024
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Respuesta de Marshfield Farm Ice Cream

Thank you for your review, so glad you had a great experience!

Valorada con 1 estrellas sobre 5

first order experience is not going well

first order experience is not going well. ordered ice cream to bs49 area code said was eligible for local delivery on the 13th between 7am-4pm waited all day nothing arrived i contacted there email twice still no reply even called them and said to email them and there automated service hung up on me. ive even facebook messaged them to no reply yet as to where my order is. the order link just says order is on the way thats not very useful this was a £90 order because theres flavours id like to try that shops don't have. Order #MF31451

13 de agosto de 2025
Opinión espontánea
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Respuesta de Marshfield Farm Ice Cream

Hi Jason, I’m really sorry to hear about your first order experience and the frustration this has caused. Unfortunately, it looks like your order missed the delivery cut-off for the original date, which is why it didn’t arrive as expected. I believe this has now been resolved, and you should be receiving your ice cream on the next available delivery day next week.

If you have any further issues or questions, please don’t hesitate to get back in touch—we genuinely want to make this right for you and ensure you can enjoy the flavours you were looking forward to.

Valorada con 5 estrellas sobre 5

Delivery

Having the Ice Cream delivered if great.

31 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you for your great review!

Valorada con 3 estrellas sobre 5

Was not delivered on the requested day…

Was not delivered on the requested day and had to be chased up to find out when it would be delivered

5 de agosto de 2025
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Respuesta de Marshfield Farm Ice Cream

Hi Gill,
We’re really sorry to hear your order didn’t arrive on the requested day and that you had to chase it up. That’s not the experience we want to give our customers. Please could you get in touch with us at home@marshfield-icecream.co.uk so we can look into this for you and make it right?

Valorada con 5 estrellas sobre 5

Marshfield ice cream was so yummy I had…

Marshfield ice cream was so yummy I had three different flavours all lush creamy and felt like an amazing treat over summer hoildays.
Excellent home delivery was delivered early which was great as didn't have to wait in all day for it.

28 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thanks so much for your great review. We're so glad you loved the ice cream!

Valorada con 5 estrellas sobre 5

Delicious

This was our second order from Marshfield ice creams. We’ve loved everything so far, the cherry and strawberry ice creams and blackcurrant sorbet all tasted amazing. The delivery time was provided on the day with live updates of where the driver was which was really useful. We will definitely be ordering again!

31 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you so much for your lovely review! We're thrilled to hear you’ve enjoyed your second order, especially the cherry, strawberry, and blackcurrant sorbet (great choices!).

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, service and delivery

31 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you for the kind words! We're so pleased to hear you were happy with the product, service, and delivery. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Absolutely yummy ice cream

Absolutely yummy ice cream! Delivered quickly and well packed. Our dog loves the small tubs of doggy ice cream, so we always indulge in some larger pots of human ice cream, such a variety of flavours it's hard to choose. We would highly recommend getting your ice creams from Marshfield Farm!!

28 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you so much for the wonderful review! We're so happy to hear both you and your pup are enjoying our ice creams. Thanks for the recommendation and for being part of the Marshfield Farm family!

Valorada con 5 estrellas sobre 5

Marshfield Farm are ace!

Marshfield Farm are ace!
I ordered a box of the brand new puppacino pops as well as some of the fabulous Scoops dog ice cream.
Easy to order, superb and up to date website. Excellent communication regarding the delivery, superb recyclable packaging and my dog was delighted. It is her favourite cooling activity.
Recently we took her to the vet for various annual check ups and we took a tub and she was no fuss, not at all fidgety she was as good as gold - yes all thanks to the Scoops doggy ice cream tub giving her focus and something else to enjoy. The vet was thrilled and has written in her book - 'Please bring Scoops every time!'
Thanks all!

31 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

What an absolutely wonderful review – thank you! We’re so happy to hear how much your pup is enjoying the Puppuccino Pops and Scoops tubs.

Valorada con 5 estrellas sobre 5

Unreal experience

Unreal experience!

Had a few orders now! All come totally frozen, large orders and plenty of stock availability.

Easy to order and great products, plus rapid delivery

28 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thanks so much for your kind words! We're thrilled you've had such a great experience with us

Valorada con 5 estrellas sobre 5

Our rep,Dan was a great help when our…

Our rep,Dan was a great help when our ice cream freezer broke down.
He had it all sorted,new freezer delivered.Old freezer taken away in a week.Great service from Dan .
Oh and did I say ,Marshfield make amazing ice cream also 😂

30 de julio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you for you're review, we're so glad Dan was able to help you with the freezer.

Valorada con 1 estrellas sobre 5

Got delivered to the wrong place.

Got delivered to the wrong place and ice cream became soft and almost melted.

26 de junio de 2025
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Respuesta de Marshfield Farm Ice Cream

We’re really sorry to hear your order was delivered to the wrong place and that the ice cream arrived soft — that’s definitely not the experience we want for our customers. We always aim to provide the best possible service, and we'd love the chance to make this right for you.

Please contact us at info@marshfield-icecream.co.uk or call us on 01225 891221, and our team will be happy to help resolve this.

Thank you for letting us know.

Best wishes,
The Marshfield Farm Ice Cream Team

Valorada con 5 estrellas sobre 5

Fast delivery, well packaged and well preserved

Fast delivery, well packaged and well preserved. It's ice-cream so obviously it has to be kept cool and it was. Lastly the ice-cream itself is absolutely delicious. My family got Heavenly Honeycomb, Raspberry Ripple and Vanilla and whilst I thought the Honeycomb would be my favourite, I have to say that the Raspberry Ripple ranks the best!

2 de junio de 2025
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Respuesta de Marshfield Farm Ice Cream

Thank you so much for the lovely review! We're thrilled to hear your delivery arrived quickly and in perfect condition — keeping our ice cream cool and delicious is always a top priority. Thanks again for your support, and we hope to treat you again soon!

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