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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased a new build from Martin Grant Homes June 2022. In March 2023 The down pipe from the roof gutter come away, It was a quick fix. Now in March 2025 the same problem again. Sent endless emails... Ver más

Valorada con 1 estrellas sobre 5

I wish there was an option for 0 stars. Clearly no due care or attention AT ALL when someone is about the make one of the biggest (potentially) purchases of their life. AVOID AVOID AVOID i cannot bel... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely shocking after care. Don't be fooled by their promises when buying your beautiful new home. The finish looks amazing to start with and the materials used are good quality, but its all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I were looking for our future home. Then we were contacted by MGH sales team about their new development in Surrey. We wanted to get a bit further than London, where we will live peacefull... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de diseño de edificios

Información proporcionada por diversas fuentes externas

As a family-owned company, Martin Grant Homes have been building quality, award-winning homes across the South East for over 40 years.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(29)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New Home Review

We’ve recently purchase a new home with Martin Grant Homes and the experience has been great from the start to finish.

13 de mayo de 2021
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Thank you Duc dung Le, we appreciate your feedback, kind regards, Martin Grant Homes

Valorada con 5 estrellas sobre 5

Home Sweet Home

My wife and I were looking for our future home. Then we were contacted by MGH sales team about their new development in Surrey. We wanted to get a bit further than London, where we will live peacefully in the countryside. But also in a distance where we can commute (or visit) London easily. Then we found the perfect place with high quality built standards, peaceful house with an amazing garden and a lovely forest behind. We'd like to thank MGH for giving us our new home. Thank you for making the whole process easier from the first day until now.

7 de mayo de 2021
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Dear Birayalp Sen, thank you for your comments we are delighted that you are so happy in your new home and we wish you many years of happiness there, kind regards, Martin Grant Homes

Valorada con 5 estrellas sobre 5

Martin Grants homes is a professional…

Martin Grant Homes is a professional property developer ,the house is built
with high standards quality ,i highly recommend choosing Martine grants for your life time home.

3 de abril de 2021
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Thank you Mo, we appreciate your feedback, kind regards, Martin Grant Homes

Valorada con 5 estrellas sobre 5

Excellent service!

We have been blown away by the service we have received from the team at Martin Grant- from Gareth in sales to the site manager Craig. Polite, helpful, attentive and made the whole experience much more enjoyable than we thought it would be!

This is our first experience of buying a property and we would definitely buy from Martin Grant again.

23 de febrero de 2021
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Thank you for your comments we are delighted that you are so happy in your new home and we wish you many years of happiness there, Kind Regards, Martin Grant Homes

Valorada con 5 estrellas sobre 5

So Far So Good.

So Far So Good.

We've only been in our home for a short time and everything seems fine, just a few snagging issues that are currently being dealt with, and in all honesty Gareth Hammonds at the Ridings site Upper Caldecote has been excellent through the whole journey of buying and after care attention.

14 de enero de 2021
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Thank you for your comments we are delighted that you are so happy in your new home and we wish you many years of happiness there, Kind Regards, Martin Grant Homes

Valorada con 1 estrellas sobre 5

Never again

Never again! The house is like the house that Jack built!

5 years in and have had to have our sewers unblocked TWENTY times, yes TWENTY, along with our front gardens dug up to re-do the sewer systems outside which was causing the issue.

This month we’ve had a water bill for triple its normal amount, after having Anglian water out they confirmed the leak is in the house. After a further and costly visit from a plumber, 3 of the 4 toilets are leaking! The tank completely emptying and re-filling themselves on a continuous cycle and now the systems all need to be replaced, along with the the pulling apart of the housing as all the toilet systems are hidden and enclosed.

This follows having a leaking bath that poured water through the ceiling due to yet another faulty valve

Worst nightmare ever buying a house from these cowboys

14 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID!! COWBOY COMPANY!!

I wish there was an option for 0 stars.
Clearly no due care or attention AT ALL when someone is about the make one of the biggest (potentially) purchases of their life. AVOID AVOID AVOID i cannot believe the after sales service i receive, rude, ignorant, passive aggressive and always reactive not proactive. NEVER AGAIN!!

12 de febrero de 2020
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Dear Amy Savery, Martin Grant Homes have only just become involved with Trust Pilot and therefore your comments have only recently come to our attention. We are very sorry that you experienced some issues with your new home. We are pleased that all matters have now been closed out, with the exception of the ongoing kitchen work, however currently all non-emergency visits are not permitted due to the rise in the Covid-19 infection rate in Northampton area. Please be assured however that we will keep you updated on this and hope to have the issues closed out as soon as possible. Please contact our Customer Care Department with any specific queries you may have. We hope that you are enjoying your new home, with kind regards, Martin Grant Homes

Valorada con 1 estrellas sobre 5

An utter failing in quality

Initially, we were impressed with the quality of the show home we visited. As we unfortunately discovered the home we would move into would be of far less build quality.

Amazingly one issue was the bathroom flooring (we picked after seeing in the show home), having been installed incorrectly (tile effect Karndean which was installed without the faux grout lines), to which the builder protested “well we still installed you a floor!”.

I can assure you that if one were to purchase a new car in grey and it was delivered black, the dealer wouldn’t explain that “they still painted the car for you”.

Although initial snagging was fairly well attended to, a year on we are still fighting with the aftercare team to resolve some outstanding problems including damage to the kitchen counter that was done on installation, repaired poorly and to which MG have no record of said repair.

I am convinced that they’re business model is to build houses on the smallest budget possible with substandard craftsmanship, then relying upon the fact that people will either ignore the build quality issues, or simply give up after tirelessly chasing the aftercare operatives for months, even years.

Please avoid at all costs!

16 de octubre de 2019
Opinión espontánea
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Respuesta de Martin Grant Homes UK

Dear Cory Graham, Martin Grant Homes have only just become involved with Trust Pilot and therefore your comments have only recently come to our attention. We are sorry to hear of the comments you received regarding your bathroom floor, and the kitchen worktop. On investigation we are informed that all matters have now been closed out with our Customer Care Department. We hope that you are enjoying your new home and should you have any queries at all then please do contact our Customer Care Department who will be able to assist you. With kind regards, Martin Grant Homes

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