Maxus Northside - LeedsOpiniones 

7
TrustScore: 3.5 sobre 5

3,4

Elland Way, LS11 0EY Leeds, West Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had a very frustrating experience with my recent purchase. Firstly, the truck bed length was wrong upon delivery, which caused a lot of inconvenience. On top of that, the Bluetooth system doesn’t wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SMOOTH & EASY TRANSACTION. DAMIEN WAS KIND ENOUGH TO PICK ME UP FROM THE AIRPORT. HAPPY WITH MY PURCHASE! I WOULD RECOMMEND GO SEE DAMIEN @ MAXUS NORTHSIDE TRUCK!!

Valorada con 5 estrellas sobre 5

Richard wood Kept me up to date with my purchase and was very welcoming.. Slight hitch on the day with a third party company but quickly resolved..

Valorada con 5 estrellas sobre 5

Adam Crofton at the sales was great on doing his job, patient,polite very clear, happy to help on what he could.

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de camiones
  2. Taller de reparación de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de reparación de motores eléctricos

Escrito por la empresa

Maxus Northside offer the sale, service and repair of the entire Maxus van range. Partnering businesses since 2021 moving them into the all electric age with style and comfort. Since our beginnings, we have developed more than just buildings. Our investors in people scheme has received silver accreditation. Every member of the Northside team is an industry expert and a vehicle enthusiast. Whether you are working with sales, technical or support you are guaranteed to be in safe hands. Our sales and services are tailored to cover every customer want and need, carrying one of the largest volume of stock vehicles across all UK based Maxus dealerships.


Información de contacto

  • Elland Way, LS11 0EY, Leeds, West Yorkshire, Reino Unido

  • 01133 504 877

3,4

Medio

TrustScore: 3.5 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(7)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible experience - avoid this company at all costs

Update 8th May . Have reduced the review to 1 star as it is now May and we have been promised over and over again that the truck had been serviced prior to pickup and that the paperwork was “on its way”. Finally a parcel arrived today that had the touchup paint, but STILL no service paperwork, despite us being told that it was all being sent out together. They have obviously not serviced the vehicle at all otherwise why has it been 2 months and still they cannot provide us with the record ? Feel like we have been lied to all along. Will be escalating this to the Sales Director as we have had no luck dealing with the salesman himself. (Oh and by the way, the truck broke down and we had to call the AA out to it 3 days ago so there is obviously some issue with it. Very unhappy customer…..
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12 March review - Bit of a mixed experience to be honest. The salesman was knowledgable, personable and helpful, but we did have to chase him up for information during the sales process quite a bit. We did eventually get answers and we were pleased to eventually be able to pick up the vehicle as agreed. But there were some scratches and dints that we weren’t expecting (we were told it would be sent to the body-shop first) and to our surprise the service light was already on. We were told that a service HAD actually been done and that the paperwork would be forwarded on straight away, but it has now been 2 weeks since we collected it, and, despite chasing (with no response), there has been nothing. I suspect maybe the service hadn’t actually been done after all ? We were also promised a touch-pen for the unexpected scratches, but again that hasn’t arrived. So our experience is that they are great when you are buying, but the after-sales so far hasn’t been great. Hopefully it will get resolved. If so then I will update this review .

25 de marzo de 2026
Valorada con 1 estrellas sobre 5

I got a brand new deliver lwb 9 2025…

I got a brand new deliver lwb 9 2025 it's advertised saying you can get android auto no chance it doesn't support android auto I've tried everything and contract maxus deliver 9 2025 they say it's not so why are they selling the van with android auto it's a rip off big screen that's ut

12 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a very frustrating experience…

I had a very frustrating experience with my recent purchase. Firstly, the truck bed length was wrong upon delivery, which caused a lot of inconvenience. On top of that, the Bluetooth system doesn’t work correctly, and I’ve had ongoing issues with it. What’s worse is the customer service — they’ve completely dropped the ball. I’ve sent emails about the issues, but they never responded. When they did address the problems, they didn’t fix them properly. Overall, the service and quality were not what I expected, and I’m extremely dissatisfied.

29 de noviembre de 2024
Logotipo de Maxus Northside - Leeds

Respuesta de Maxus Northside - Leeds

Dear Damian,

Thank you for taking the time to leave your feedback.

We would like to take the opportunity to look into this matter further for you. Please can you email your registration number to customercare@northside.co.uk

Kind regards
Customer Care Team

Valorada con 5 estrellas sobre 5

It was very easy to speak to salesman…

It was very easy to speak to salesman and get a new van sorted in a very short time

25 de octubre de 2024
Logotipo de Maxus Northside - Leeds

Respuesta de Maxus Northside - Leeds


Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Valorada con 5 estrellas sobre 5

Good communication skills

Adam Crofton at the sales was great on doing his job, patient,polite very clear, happy to help on what he could.

11 de mayo de 2024
Logotipo de Maxus Northside - Leeds

Respuesta de Maxus Northside - Leeds

Dear Krenar

Thanks you for choosing Northside and taking the time to leave your 5* review.

We look forward to seeing you again in the future

Kind regards
Customer Care Team

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