Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

2,9

Medio

TrustScore: 3 sobre 5

5 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Decent Experience, But Could Be Better

It’s generally convenient and easy enough to get through, with a decent range of shops and food options, but it still feels a bit dated and can be frustrating during busy times. Security and check-in are usually manageable, though queues can blow out more than expected, and parking and drop-off arrangements are not the most user-friendly. Staff are usually fine, and the airport does the job, but for a major city airport it could definitely be smoother, more modern, and better organised. Overall, not bad, but not especially impressive either.

16 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A very bad experience with such an…

A very bad experience with such an international airport. My son 20 year old boy travelling by himself was taking off with Qatar airways when he suddenly didn’t feel well. The airlines doesn’t assist him and they decide that he had to leave the plain with the promise that he would receive medical assistance through the airport service. Once at the airport he waited almost 2 hours to be told that it was too late (midnight) and the clinic was closed. After that no assistance . He being sick had to search for a hotel and ask for help there. Unbelievable and so unprofessional. I have also spoken on the phone being so worried with the airport operator that was with him and he was so rude and unprofessional to both of us stating that it is normal there is no medical assistance at such late hour. We are traumatised by this experience . We are from Italy and having our son so far away by himself treated like this…unacceptable

19 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful, just a bunch of white supremacists on a power trip. Especially Claire Storey, a blonde, shoulder-length haired, psychopathic woman (questionable with her Quagmire jawline and Nigel Thornberry nose). Snorlax from Vietjet canceled my flight because they stupidly put baggage claims next to arrivals when I was also internationally transferring.

The wifi acts up so I didn't get a notification that my bags were in gate 4 until after he'd told me and its a complete nightmare making wifi calls to the travel insurance or airline company. Jetstar were way more accommodating. Least they didn't act like they slept with someone or was related to the boss to get their jobs!

Big thank you to Indra for cheering me up when I burst into tears and had a complete breakdown. She was one of the few that actually had a conscience or human decency to help.

25 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terminal carpark

Melbourne airport terminal carpark had the reputation for most expensive in the world. Now it has gone completely predatory. If you don’t book online, you face 50% higher rates.
Booking online has its own challenges.
While there is an allowance for coming earlier, the carpark must be left before the end of the booked period, otherwise, the higher rates apply. If meeting a family member at the airport, the flight delay is not always announced early enough to be able to schedule the parking period precisely. Delays in luggage and customs can’t be predicted. The booking cannot be changed later than 2 hours before its start. Damned if you book, damned if you don’t. melbourneairport.com.au(/)parking-terms-and-conditions
The booked time has to include 20 min to find a free parking bay and 15 min to walk to the terminal and back to the car, because the bay you found is far, far away, due to the building works.
The way things are going, it might be CHEAPER TO CATCH A TAXI OR UBER instead of using one’s own car to send off or meet family members. The expensive upgrade going on at the moment might never be paid off, because the parking is prohibitively expensive.

2 de junio de 2025
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más