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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

80% on my merch was perfect, though the bat mobile had a torn heart that will need repairing before I can give it as a gift. Perhaps unpackaging the items and inspecting the manufacturers quality a bi... Ver más

Valorada con 5 estrellas sobre 5

I've ordered twice from midnight emporium. The items were stunning well worth the money .They are also packed in the loveliest way the attention to detail from ordering to sending to receiving is seco... Ver más

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Valorada con 5 estrellas sobre 5

Every time i've bought things , i've never been dissapointed. Love my little Incense Burner Dragon. So cute. Smaller than I imagined but still very adorable! packaging was really well done, so my litt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great store for alternative items. Has a wide range of alchemy England items as well as other quirky things. All the thing I bought were very well packaged and contained a thankyou note for supportin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda de velas
  3. Tienda de regalos
  4. Proveedor de incienso
  5. Joyería

Escrito por la empresa

Gothic & Witchy homewares, gifts, jewellery and accessories. Online only Gothic store.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Ordered twice but I see more in the future!

Ordered twice but I see more in the future! Both orders arrived swiftly, even the one that was placed before Christmas in a very busy period. All the products I ordered were top notch and are awesome, and the loved ones I gifted them to were so happy and liked them so so much! Can't wait to get some new stuff next time, it's 100% worth it!

20 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Negligent When Sending Parcels

Yesterday I received a notification from royal Mail that my delivery had arrived. It had not and there was an image of an unfamiliar building hallway attached.

4 hours later I managed to catch the mail man in the street and he kindly drove his van to this previous address to retrieve my items.

At this point I had knocked on and rang every door bell within a 5 house radius and nobody had my package.

When I did receive the package I could see my surname! was missing, my name was spelled wrong!, my title was wrong!, my address was wrong!, and if I hadn't managed to track the mail man down on the street I'd have never managed to receive these gifts in time for my nieces lunch before Christmas.

This caused significant distress, and the amount of negligence shown with how my address and name was wrong, AND even missing, I am afraid I will no longer shop at Midnight Rose Emporium. This was an absolute mess. I've shopped here and planned to shop again but I will in the future order from another shop as I don't believe I may genuinely receive my order in the future.

Please for the love of God talk to your staff, this is unacceptable

20 de diciembre de 2025
Opinión espontánea
Logotipo de Midnight Rose Emporium

Respuesta de Midnight Rose Emporium

I’m sorry to hear about your experience. It appears the Royal Mail shipping label was generated incorrectly via an automated system between my website and Royal Mail. Unfortunately, this is outside of my direct control and is not something I have previously encountered.

As the review was left immediately after the initial email, I didn’t have the opportunity to investigate the issue or offer a resolution, which I would have been happy to do.

Valorada con 5 estrellas sobre 5

Beautiful items

Beautiful items. My daughter will love them so much. I appreciated receiving more cones of the scent I had ordered as other item ordered was out of stock. Well packaged. Good delivery time. Will definitely buy from again.

15 de diciembre de 2023
Opinión espontánea

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